Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
Well first of all the zipper clasp is on the wrong side. Here in the USA it's on the right side. Second it's a bit snug, all my jackets are XL and the fit me perfectly. Not comfortable to wear because of that. Will probably donate it.
Hello Porfirio,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Only usefull in spring and autumn if not to cold wind as this hoodie is in no way wind proof as i was led to believe in the adverts
Hi Linda,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.
Thank you for your understanding!
All the best,
Stephanie
The last thing you need in a cold wind is to have to wrestle with the zip start
Hi Peter,
Thank you very much for sharing your thoughts with us!
Regarding the zipper, I understand your need and rest assured that I will forward your observation to our design team so that in the future they can consider another material for its manufacture.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.
Thank you for your understanding!
All the best,
Stephanie
Ok it to 10 days to arrive from the US to the uk, but I now know it's worth the wait, it fits well, and very warm keeps the wind out.
The hood elastic adjusts have become detached from inside the lining but not a big deal.
Hoodie was as described on website, Zipper was sewn a little off line whuch kaes it difficult to use.
This is my go to fishing hoodie. It has pockets in all the right places and surprised me a bit when I had a spot to put my Go Navy patches. I'd love to see a Camo version of these!
I got the Hoodie. Tried it on. It was not the size of the measurements. Company would not take it back or swap it as I had pitched the cheap plastic bag it came in. I will never buy another. I gave the Hoodie away.
Hi Ray,
Thank you very much for sharing your impression with us!
Regarding the hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
Like all companies, we have certain policies when it comes to returning products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.
Thank you for your understanding!
All the best,
Stephanie
Way too large and was cut on sleeve. I will definitely not buy from this company again
Hi Brianna,
Thank you very much for sharing your impression with us!
We are sorry to hear about your sleeve. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
Regarding the hoodie sizing, we would also like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.
Thank you for your understanding!
All the best,
Stephanie
I bought the Baerskin hoodie for Christmas last year and he loves it. It's his go to hoodie.
This is the best tactical hoodie I've seen! It's so warm it keeps out the wind and the hood is amazing! I will tell everyone that they need to get this hoodie too!
This is an exceptional hoodie, highly windproof, heavy enough to be warm but layerable too. It's my go-to when it starts getting cold.
Disappointed to say the least...bought 2 and don't like either one. Far better workin man hoodies out there. Causes major static.tiny spark melted it massive and rendered it garbage. Won't buy any more.
Hello Bradford,
Thank you for taking the time to share your thoughts with us.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material. However, if you consult our website, you will find that our hoodie is made from regular fleece and is not flame-resistant, so we don't suggest our customers wear them during similar working conditions.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Initially incorrect colour was ordered and immediate request to change colour was sent before it had been picked or packed. This could not be corrected BUT Baerskin did resolve the matter after a number of emails and provided correct colour at no extra cost which was very pleasing. That is good customer service.
Hardly wear it the fleece is matted didn't last very long seems to be a cheap product they can do better.
Hello Kevin,
Thank you for taking the time to share your impression with us.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting. We are sorry that you didn't recognize these features the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I wear this often. I am outside about 4-6 hrs a day and have not been cold yet. Wind proof and warm. Plenty of pockets and room
There is nothing positive that i can say about this product
Hello Murray,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
The jacket is not any warmer than a regular sweatshirt. I would have definitely shipped it back, took about 5 weeks to receive. It is made in China and shipped from there. Shipping returns are not free, would have cost $30.00 to ship it back. I was afraid of not getting a refund it who knows when, wasn't worth what I paid for it. The commercials are not true for Missouri weather, maybe for China.
Hi Mary,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.
We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.
Like all companies, we have certain policies when it comes to returning products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
My husband loves this hoodie! He goes on and on about all the pockets every time he wears it! It's very well made and functionally designed. I gave it only 4 stars because I'm not that fond of the material which isn't as soft as I'd expected, and also because I barely got it in time for Christmas last year and spent weeks anxiously waiting for it.
Don't want to make a fuss about my order's Just wish they'd fit Thanks anyway
Hi Darren,
Thank you very much for sharing your impression with us!
Regarding the hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi Dean,
Thank you very much for sharing your thoughts with us!
When it comes to hoodie fit, we are glad if you find the item you received good, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. We are sorry if you didn't find this feature the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie