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BÆRSkin Hoodie

2.4

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BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
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California
1 review
0 helpful votes
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Just OK
November 25, 2023

It is very nice and all but it's just not what I expected, maybe it is just me but I thought it should be a little more robust all a round

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Dean,

Thank you very much for sharing your thoughts with us!

When it comes to hoodie fit, we are glad if you find the item you received good, but we would like to remind you also of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.

Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. We are sorry if you didn't find this feature the same way.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

Illinois
1 review
1 helpful vote
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It's okay
November 25, 2023

Well first of all the zipper clasp is on the wrong side. Here in the USA it's on the right side. Second it's a bit snug, all my jackets are XL and the fit me perfectly. Not comfortable to wear because of that. Will probably donate it.

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Porfirio,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of design and the zipper.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

GB
1 review
0 helpful votes
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Wind goes through the hoodie
November 25, 2023

Only usefull in spring and autumn if not to cold wind as this hoodie is in no way wind proof as i was led to believe in the adverts

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Linda,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.

Thank you for your understanding!

All the best,

Stephanie

GB
1 review
0 helpful votes
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Zipper problem
November 25, 2023

The last thing you need in a cold wind is to have to wrestle with the zip start

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Peter,

Thank you very much for sharing your thoughts with us!

Regarding the zipper, I understand your need and rest assured that I will forward your observation to our design team so that in the future they can consider another material for its manufacture.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.

Thank you for your understanding!

All the best,

Stephanie

Kentucky
1 review
0 helpful votes
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I'm very happy
November 25, 2023

Ok it to 10 days to arrive from the US to the uk, but I now know it's worth the wait, it fits well, and very warm keeps the wind out.
The hood elastic adjusts have become detached from inside the lining but not a big deal.

Date of experience: November 24, 2023
Colorado
1 review
0 helpful votes
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Warm and windproof
November 25, 2023

Hoodie was as described on website, Zipper was sewn a little off line whuch kaes it difficult to use.

Date of experience: November 24, 2023
Wisconsin
1 review
0 helpful votes
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This is my go to fishing hoodie. It has pockets in all the right places and surprised me a bit when I had a spot to put my Go Navy patches. I'd love to see a Camo version of these!

Date of experience: November 24, 2023
Texas
1 review
0 helpful votes
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Customer Service Sucks
November 25, 2023

I got the Hoodie. Tried it on. It was not the size of the measurements. Company would not take it back or swap it as I had pitched the cheap plastic bag it came in. I will never buy another. I gave the Hoodie away.

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Ray,

Thank you very much for sharing your impression with us!

Regarding the hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

Like all companies, we have certain policies when it comes to returning products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.

Thank you for your understanding!

All the best,

Stephanie

Washington
1 review
0 helpful votes
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Hoodie
November 25, 2023

Way too large and was cut on sleeve. I will definitely not buy from this company again

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Brianna,

Thank you very much for sharing your impression with us!

We are sorry to hear about your sleeve. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.

Regarding the hoodie sizing, we would also like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly.

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist you.

Thank you for your understanding!

All the best,

Stephanie

Ohio
2 reviews
0 helpful votes
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He loved it!
November 25, 2023

I bought the Baerskin hoodie for Christmas last year and he loves it. It's his go to hoodie.

Date of experience: November 24, 2023
Colorado
1 review
0 helpful votes
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Awesome product
November 25, 2023

This is the best tactical hoodie I've seen! It's so warm it keeps out the wind and the hood is amazing! I will tell everyone that they need to get this hoodie too!

Date of experience: November 24, 2023
Texas
2 reviews
0 helpful votes
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Best Hoodie Out There
November 24, 2023

This is an exceptional hoodie, highly windproof, heavy enough to be warm but layerable too. It's my go-to when it starts getting cold.

Date of experience: November 24, 2023
Canada
2 reviews
0 helpful votes
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Not what it claims.
November 24, 2023

Disappointed to say the least...bought 2 and don't like either one. Far better workin man hoodies out there. Causes major static.tiny spark melted it massive and rendered it garbage. Won't buy any more.

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Bradford,

Thank you for taking the time to share your thoughts with us.

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material. However, if you consult our website, you will find that our hoodie is made from regular fleece and is not flame-resistant, so we don't suggest our customers wear them during similar working conditions.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Australia
1 review
1 helpful vote
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Wrings turned RIGHT
November 24, 2023

Initially incorrect colour was ordered and immediate request to change colour was sent before it had been picked or packed. This could not be corrected BUT Baerskin did resolve the matter after a number of emails and provided correct colour at no extra cost which was very pleasing. That is good customer service.

Date of experience: November 24, 2023
Canada
1 review
0 helpful votes
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Cheap
November 24, 2023

Hardly wear it the fleece is matted didn't last very long seems to be a cheap product they can do better.

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Kevin,

Thank you for taking the time to share your impression with us.

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the material.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting. We are sorry that you didn't recognize these features the same way.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Massachusetts
1 review
0 helpful votes
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Great product
November 24, 2023

I wear this often. I am outside about 4-6 hrs a day and have not been cold yet. Wind proof and warm. Plenty of pockets and room

Date of experience: November 24, 2023
Australia
1 review
0 helpful votes
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Rubbish jacket
November 24, 2023

There is nothing positive that i can say about this product

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Murray,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Minnesota
1 review
2 helpful votes
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Not warm
November 24, 2023

The jacket is not any warmer than a regular sweatshirt. I would have definitely shipped it back, took about 5 weeks to receive. It is made in China and shipped from there. Shipping returns are not free, would have cost $30.00 to ship it back. I was afraid of not getting a refund it who knows when, wasn't worth what I paid for it. The commercials are not true for Missouri weather, maybe for China.

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mary,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Regarding where our hoodies are made, let me just reassure you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia.

We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. We always try to send the products from the warehouse located nearest to you.

Like all companies, we have certain policies when it comes to returning products, but I want to assure you that customer satisfaction is our number one priority, so we always invite them to contact us so we can find the best solution together.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Ohio
1 review
2 helpful votes
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Happy with the hoodie
November 24, 2023

My husband loves this hoodie! He goes on and on about all the pockets every time he wears it! It's very well made and functionally designed. I gave it only 4 stars because I'm not that fond of the material which isn't as soft as I'd expected, and also because I barely got it in time for Christmas last year and spent weeks anxiously waiting for it.

Date of experience: November 24, 2023
GB
1 review
0 helpful votes
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I'm ok
November 24, 2023

Don't want to make a fuss about my order's Just wish they'd fit Thanks anyway

Date of experience: November 24, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Darren,

Thank you very much for sharing your impression with us!

Regarding the hoodie sizing, we would like to remind you of our exchange policy. The customer only needs to contact us 14 days after the date of delivery and we will get back to you quickly with a satisfactory solution.

When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie