Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
We monitor reviews for authenticity
They stand behind their return policy and are a pleasure to work with. Also love their tactical hoodie.
Hi Robert,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Seen an ad and it sounded promising for the 3.0. Took the plunge and ordered one for myself and my son. Fit was fantastic. First hoodie that was the right arm length for me. Usually have to buy men's hoodies/jackets to get a good body fit, then arms are way too long. Started wearing mine this winter. Worn daily until temperature got to -20c. Wind did not go through. I was at a comfortable body temperature when walking around town. I ordered more in different colors. Wish there was more variety of colors. Wish you carried more products for women.
Hi Barb,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Thank you for your suggestions, be sure that I will pass them on to our responsible team. We work on creating new models every day, and since ladies are our regular customers, creating new women's models is one of our priorities.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
This is the third Baerskin in our family! My wife and son in law, and myself! When I contacted the company about the XL I ordered being a bit too small for me… they sent me a new XXL and said keep both! No charge! That's what I call an excellent company!
Hi Randy,
Thank you so much for sharing your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
The fact you purchased several hoodies for you and your family tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
The Bearskin 3.0 Hoodie. Has been. The best purchase I've made in a very long time. Having so many pockets on the outside and the inside. The inside pockets have zips to close. As well as a drop pocket behind the zipped pockets. There are 12 pockets in total. But the best part is how warm it keeps you. I live in a rural town in the UK, and it is winter. A lot of times. I have needed, to zip the main zip closed it has kept me so warm. Plus the main zip opens, from both the top & bottom. Which gives you access to the lower pockets on the inside. I purchased 2 3.0 Hoodies, and got a free hat with the purchase. I have only have positive things to say about this product. And would recommend anyone. Who was thinking about getting one, you will get a great product. That will keep you warmer than you could imagine.
Hi Paul,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The Bearskin Hoodie 3.0. Is a great improvement over the 2.0 Hoodie. The arms are less baggy. And all over a better fit. The hoodie still has the lovely warm feeling when you are wearing it. I haven't needed to wear anything over the top of the hoodie. I have been out in rain, and found it keeps me dry. I am very happy with all of my Bearskin Hoodies. I have 4 in total, in different colours. So I can have the colour to match with what I am wearing. So glad i saw the advert for these hoodies. They have been the best hoodie I have ever owned. And would recommend anyone to buy one. And I haven't mentioned how many pockets you have on the outside and inside of the hoodie. I sometimes forget which pocket I have put my wallet in on occasions.
The hoodie is as described in Ads. Very warm, fit yet roomy, thoughtful design with pockets with zippers, and it looks sharp wearing it.
Hi Oscar,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Baerskin hoodie is the best ever to wear. Our temperature here was 24 degrees and I was actually sweating under the hoodie. It was so warm I just couldn't believe it. And the pockets! Well I had no problem finding a pocket that would hold my phone. For me that's important. I don't like my pants pockets bulging out, so, the hoodie alleviates that problem.
Hi Nelda,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I wear my hoodie everywhere, It is fantastic! I love that It is soft and warm even in windy subzero- snowy weather, like the weather has been here in Colorado!
Hi Jesse,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I was hesitant about the HYPE about this product; however, when I got to test drive it, I realized that it was "as advertised". Everything about it is "sturdy" and "dependable". Now, some guys/gals will use it differently than others and I get that. Maybe it's just "over the top" for some people, but I'm a "tactical" guy, so I load it up for everyday City/Urban activities AND for the weekend more "Rural" adventures. Thank you. I'll own this until it disintegrates. OR I do.
Hello Emmit,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
I ordered goodies for my kids for Christmas. Unfortunately I ordered one in the wrong g size. So I contacted the company by email and received an answer about returning the wrong one and getting the right sized one. Excellent products and easy customer service. Also my husband loves his jacket.
Hi Brittany,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that your family is enjoying the quality of Baerskin Tactical Hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Waiting on order to be shipped, you wouldn't think it would take a month to ship from NY to SC. I will never order anything from this company again.
Dear Steven,
Thank you for this feedback!
I am sorry to hear that you haven’t received your package yet. Let me just kindly assure you that we are here to help you and that your satisfaction as a customer is very important to us.
I checked your order in the system and found that your package is on its way to you at this point. Please contact me at [email protected] for any additional information and I will respond immediately.
Thank you for your patience and understanding!
Kind regards,
Stephanie
Hi Paul,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the quality of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
Let me kindly reassure you that we offer free shipping all over the globe. If you have any questions regarding your order, you can contact me at [email protected] and I will be happy to help you.
Thank you for shopping with us!
All the best,
Stephanie
Good hoodie for the wind and cold and keeps you warm. I got what was advertised
Hi Antoine,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Purchasing the rain coat and tactical hoodie was the best decision I made. I possess many coats and sweaters and it's nice to have an all in one type jacket/sweater.
Hi there,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Shipping was prompt. Used discount on hoodie and vest. They work well for what I need light weight warm easy to move in.
Hello Jeff,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new hoodie because we used the best materials in production. We used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the zipper. We strived to use the highest quality material in production so that the zipping mechanism would function flawlessly. We're sorry to hear you didn't find it the same way.
Rest assured that I will forward your observation to our design team so that in the future they can reconsider its manufacture and find the best possible design for it.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
Who needs Bareskin in Louisiana. You sit in a deer stand or duck blind in December/January you need Hoodie. Take that early morning ATV journey through the swamp and you'll pull those draws in tire to your torso and face… Great Product.
Hi Tommy,
Thank you so much for sharing your thoughts with us!
We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.
We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Had trouble getting it here " during holidays" but the quality is top notch, I wore it when it got below zero it is as advertised blocks the wind and is very warm very comfortable.
Hi David,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I ordered one for my brother and one for my fiancé and they both love them. However I ordered one for myself on December 16,2023 and have not yet received it
Hi Brent,
Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.
I checked your case in the system and found that our agent has already responded to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
This is perfect for me, lots of pockets for gear, heat in wind and rain
Hello Cam,
Thank you very much for this feedback!
We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.
We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.
The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
3.0 hoodie is awesome nice and cozy. I received hoodie in a timely manner, in less than two weeks it was at my door steps. I also had a sizing issue and customer service was great, they sent me another 3.0 hoodie and didn't have to return the original one.
Hi Sam,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi Darren,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie