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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Brian M.
0 reviews
0 helpful votes
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Everything was perfect
September 10, 2020

Everything was perfect

Date of experience: September 10, 2020
Yves L.
0 reviews
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Good expérience,i Will buy again from them
September 10, 2020

Good expérience,i Will buy again from them

Date of experience: September 9, 2020
Mike V.
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Cheaper than Amazon and free shipping
September 10, 2020

Cheaper than Amazon and free shipping.

Date of experience: September 9, 2020
Ron W.
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Send me a good product & I will buy again
September 9, 2020

Send me a good product & I will buy again

Date of experience: September 8, 2020
Dwaine R.
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None
September 7, 2020

None

Date of experience: September 7, 2020
Jaret A.
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Awesome company to deal with
September 6, 2020

Awesome company to deal with. Best prices around. Super fast shipping and crazy good prices

Date of experience: September 6, 2020
Marc D.
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I had to expedite delivery, as automatic email said that parcel was shipped, but when checking with Purolator site, it said label was printed and not picked up. Only after I emailed the service center, all of a sudden the package was shipped. Sounded like the package was sitting in the warehouse and waiting...for a pick up. Next day delivery as was told did not happen. It took 3-4 days to get it.

Date of experience: September 5, 2020
Glen D.
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Good
September 3, 2020

Good

Date of experience: September 3, 2020
Rob R.
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The biggest factor for me is the fact that you are in Canada.I like to support local businesses. I hope these will fit my 2019 Toyota Tundra Crewmax.

Date of experience: September 3, 2020
Karl B.
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Easy site to find what I needed...
September 3, 2020

Easy site to find what I needed...easy to view the options and compare...will definitely shop here again.

Date of experience: September 2, 2020
Nick S.
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L
September 2, 2020

L

Date of experience: September 2, 2020
Gene K.
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Product is being installed today, so will know better once its installed.

But my overall experience with auto.ca was very positive

Date of experience: September 2, 2020
Florante D.
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Easy to shop, customer service help me to find what im looking for

Date of experience: September 1, 2020
SAM W.
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It was very easy website to navigate through
August 31, 2020

It was very easy website to navigate through. The order came in two days. All by all are very good.
I suggest everyone to buy via this company.

Date of experience: August 31, 2020
Pat T.
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Site easy to navigate and excellent service
August 31, 2020

Site easy to navigate and excellent service. Great selection of products. Will choose auto eq again!

Date of experience: August 30, 2020
Brian S.
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The box was previously opened and had damage to the box but the product was in good shape.

Date of experience: August 30, 2020
Michelle I.
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Very satisfied with overal experience
August 29, 2020

Very satisfied with overal experience.

Date of experience: August 29, 2020
Shane S.
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Excellent experience I found the company great to deal with

Date of experience: August 28, 2020
Taylor K.
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Friendly user website
August 28, 2020

Friendly user website. Fast service and outstanding products.

Date of experience: August 27, 2020
Karl U.
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Prompt delivery, great product, fitted really easily, looks great on my truck

Date of experience: August 26, 2020