Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of AutoEQ

AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AutoEQ?
grey stargrey stargrey stargrey stargrey star

AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

shipping
7
This company does not typically respond to reviews

Instant Feedback

1,716 reviews

We monitor reviews for authenticity

Mike F.
0 reviews
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

Website is user friendly and love the free shipping!

Date of experience: August 25, 2020
Rob V.
0 reviews
0 helpful votes
Follow Rob V.
Unfollow Rob V.
Share Review
Report Review

Quick and easy to find and purchase
August 25, 2020

Quick and easy to find and purchase. Shipping was fast and installation was equally easy and quick

Date of experience: August 25, 2020
M R.
0 reviews
0 helpful votes
Follow M R.
Unfollow M R.
Share Review
Report Review

Can't beat the product quality and price!
August 24, 2020

Can't beat the product quality and price! Delivery as quick as promised! Love my new tonneau cover!

Date of experience: August 24, 2020
Canada
1 review
0 helpful votes
Follow Joe j.
Unfollow Joe j.
Share Review
Report Review

Non-existent customer service, don't buy anything from this vendor. Their prices are not good enough to warrant the frustration trying to get any kind of service.

Date of experience: August 24, 2020
Ron F.
0 reviews
0 helpful votes
Follow Ron F.
Unfollow Ron F.
Share Review
Report Review

Easy to navigate and find what I'm shopping for
August 23, 2020

Easy to navigate and find what I'm shopping for. Though side by side pics of Clazzio seat colour options/materials needed.

Date of experience: August 23, 2020
Jared Q.
0 reviews
0 helpful votes
Follow Jared Q.
Unfollow Jared Q.
Share Review
Report Review

Very easy transaction, clear details and good prices

Date of experience: August 22, 2020
Ed L.
0 reviews
0 helpful votes
Follow Ed L.
Unfollow Ed L.
Share Review
Report Review

I am very happy with my order
August 23, 2020

I am very happy with my order. Ordering the product was straight forward and easy. Also you were notified when it was shipped and you are giver a tracking number to track your package. About the product I ordered. I ordered a bug deflector for my 2016 Honda Pilot Touring AWD and it fitted my SUV like a glove and looks great. This deflector looked like the OEM product if not better. It is also much cheaper than the OEM product and it was easy to install. They provided instructions on how to install it. If you have a questions their product support will be more than happy to assist you and they are quick to response. I highly recommend you shop at AutoEQ.ca. I would definitely shop their again, Thank you Ed.

Date of experience: August 22, 2020
Daniel D.
0 reviews
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Share Review
Report Review

Fast, easygoing, and great prices
August 22, 2020

Fast, easygoing, and great prices. Thanks.

Date of experience: August 22, 2020
Doug b.
0 reviews
0 helpful votes
Follow Doug b.
Unfollow Doug b.
Share Review
Report Review

Very pleased with 3day delivery of my truck tonneau cover got the one I ordered fit great very pleased with my first experience with autoeq will use again and recommend to my friends

Date of experience: August 22, 2020
Manoj W.
0 reviews
0 helpful votes
Follow Manoj W.
Unfollow Manoj W.
Share Review
Report Review

Navigation of website is not user friendly
August 21, 2020

Navigation of website is not user friendly. Need to add more recent pics of cars and deat covers on them.

Date of experience: August 21, 2020
Mark m.
0 reviews
0 helpful votes
Follow Mark m.
Unfollow Mark m.
Share Review
Report Review

Beat prices from every other place I tried by hundreds of dollars, was told by 2 other place it would be 6 week wait time for my clazzio seat covers, autoeq had them delivered in 3 days.

Date of experience: August 21, 2020
Ryan M.
0 reviews
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Share Review
Report Review

Great stuff
August 18, 2020

Great stuff

Date of experience: August 18, 2020
Amber Y.
0 reviews
0 helpful votes
Follow Amber Y.
Unfollow Amber Y.
Share Review
Report Review

Easy website and great products, price, and delivery time. Look forward to putting the rain guards on

Date of experience: August 18, 2020
Aileen Q.
0 reviews
0 helpful votes
Follow Aileen Q.
Unfollow Aileen Q.
Share Review
Report Review

Excellent response time for questions and easy to use website

Date of experience: August 17, 2020
Kyle F.
0 reviews
0 helpful votes
Follow Kyle F.
Unfollow Kyle F.
Share Review
Report Review

Shipped same day and received the day after
August 17, 2020

Shipped same day and received the day after.

Date of experience: August 17, 2020
Grant G.
0 reviews
0 helpful votes
Follow Grant G.
Unfollow Grant G.
Share Review
Report Review

My order was delivered complete and about 2 weeks ahead of the estimated delivery date. I was very impressed

Date of experience: August 16, 2020
James T.
0 reviews
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

...
August 11, 2020

Date of experience: August 11, 2020
Jeff H.
0 reviews
0 helpful votes
Follow Jeff H.
Unfollow Jeff H.
Share Review
Report Review

Website Very easy to follow, informative
August 10, 2020

Website Very easy to follow, informative. Many in demand products. Now I just have to wait and see it items fit my truck as described.

Everything as described but window deflectors@1/4 ' short for 2020F150 XLT supercrew.

Date of experience: August 9, 2020
WMcR N.
0 reviews
0 helpful votes
Follow WMcR N.
Unfollow WMcR N.
Share Review
Report Review

Very Pleased with the service, my order arrive a few days earlier than I expected and was in perfect shape.

Date of experience: August 9, 2020
Jaime C.
0 reviews
0 helpful votes
Follow Jaime C.
Unfollow Jaime C.
Share Review
Report Review

Good quality seats
August 8, 2020

Good quality seats. Fast shipping to Quebec, Canada.

Date of experience: August 8, 2020