On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AutoEQ Reviews Summary
The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My experience was good. Only thing I would suggest is when shipping to northern communities...Canada post is better then Purolator. Purolator uses third party carriers to smaller communities which adds a couple days to delivery time.
Great price and quick delivery (2 days).
Easy to navigate site with good prices. Proud to purchase from Canadian retailers.
So far so good - can't wait to see the product. Running boards arrived in a timely manner and as advertised.
Duraflip is priced accordingly, overall really happy
Excellent service, incredibly fast delivery, and quality cover for my truck bed! Highly recommend this company!
Very good!
Fast service, good product
Pre smugded
Everything went smoothly
Thanks for prompt reply and well designed website - excellent
Great the only thing was the instcutions n some fasteners were cheap
So far so good. Site easy to navigate. 1-3 business days for delivery is pretty good. Look forward to receiving parts. Received day three as expected. Product was nice however did not with enough hex riv certs as the appeared to be assembled for 1500 2010-2017 and not the 2018 2500 as I specified in my order and was confirmed. So this resulted in me having to go to the dodge dealer to get an install kit that had the hex riv certs that are not sold on their own. This cost me an Additional $55. The product only came with six and 12 are needed. Not happy about the additional cost. I wonder why the install papers said it was for a 1500. Anyways made it work but feel I should be refunded $55
Great!
Good
Ordered an open box tonneau cover and had zero issues and saved a couple hundred bucks.
Quick and easy
So far so good! Looking forward to getting my product!
Questions were answered fast delivery was fast as promised. Interested in checking out more items. The colour of the stitching was different than the picture it was yellowish in the picture but came black. Not a big deal but that yellow would have matched my vehicle nicely.
Great product and service
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members