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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Michelle W.
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Already have shown this site to friends
May 5, 2019

Already have shown this site to friends. I was very pleased with my overall experience.

Date of experience: May 5, 2019
Mike R.
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Free shipping is great
May 4, 2019

Free shipping is great. Lots of products.

Product arrived and dimensions are not exactly as described on website

Date of experience: May 3, 2019
Martin B.
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Easy to order
May 3, 2019

Easy to order. Very fast shipping. I recommend.

Date of experience: May 2, 2019
Cody R.
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Great product and service!
May 2, 2019

Great product and service!

Date of experience: May 2, 2019
Frans P.
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Very satisfied with the speedy delivery and the portfolio of products for my trucks.

Date of experience: May 1, 2019
Marc H.
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Being able to order more than 1 item at ounce
April 30, 2019

Being able to order more than 1 item at ounce

Date of experience: April 30, 2019
Albert R.
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Product seems to be what l was expecting
April 30, 2019

Product seems to be what l was expecting

Date of experience: April 29, 2019
Olivier V.
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Good product, good service
April 30, 2019

Good product, good service.

Date of experience: April 29, 2019
Lanquetin P.
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Just ordered
April 29, 2019

Just ordered. Waiting for my product. Will update upon delivery.
Finally got it: 10 days lead time instead of 2-3!
Product matches my order.
Thanks

Date of experience: April 29, 2019
Peter S.
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So far nice product
April 26, 2019

So far nice product

Date of experience: April 26, 2019
Mk w.
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Easy
April 24, 2019

Easy

Date of experience: April 24, 2019
Carson K.
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Fast delivery
April 21, 2019

Fast delivery.

Date of experience: April 21, 2019
Alexandrea H.
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Delivery was super fast, the price was 50% cheaper than buying locally for the same product. Great quality products and very user friendly website.

Date of experience: April 19, 2019
Steven L.
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I have a positive experience with autoeq.ca
April 18, 2019

I have a positive experience with autoeq.ca. I have to improvise the side step I bought because it didn't fit into position with my aftermarket fender. It all on me, nothing against the product.

Date of experience: April 18, 2019
Marc K.
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Very easy site to get around
April 17, 2019

Very easy site to get around. Great prices.

Date of experience: April 16, 2019
julie r.
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Good price, fast delivery
April 16, 2019

Good price, fast delivery

Date of experience: April 16, 2019
Scott M.
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First time using AutoEQ
April 15, 2019

First time using AutoEQ. Will definitely use again. Everything was awesome. Thank you!

Date of experience: April 15, 2019
Gabriel L.
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I enjoyed doing business with AutoEQ, their website is simple to use and their price unbeatable. Shipping was fast.

I personally thank AutoEQ for their fast action when I decided to slightly change my order (item color). They were able to accommodate my request.

Date of experience: April 14, 2019
Caio R.
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So far so good!
April 7, 2019

So far so good! Hope the shipping is fast, and the product is nice

Date of experience: April 7, 2019
Guy B.
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Easy to navigate the site
April 5, 2019

Easy to navigate the site. Great shopping in Canada and finding what I need without going to US sites and paying ridiculous brokerage fees

Date of experience: April 5, 2019