Auto Anything

Purchased a Super chips tuner from this site. Paid $416 plus tax. This unit I purchased was specifically for the make, model and year of my vehicle. When plugged it into my car I was greeted by a "calibration error". After numerous phone calls (HOURS) to superchips I was informed I had to pay an additional $40 for a patch to the program. PATCH? I did this as I really wanted it to work. Still didn't work. Additional HOURS on the phone with superchips and several attempts by their engineers to correct. NO GO! I call, text, e-mail and tried to chat with AutoAnything. NO RESPONSE. So I disputed on my credit card and will await the refund.

FIrst never buy anything from this company I order a tonneau from their on line site for my 2005 hummer h2, suppose to be custom make for it. From TRUXEDO THe one that Anything auto sent was not the one for a 2005 hummer I don't know what it fit? They charge me $ 164 dollars for return shipping, out of the 332 dollars I paid for it I wonder how much they put in their pockets? Really a lot money for return shipping. I called Truxedo AND THEY SAID THEY HAVEN'T MAKE THAT COVER IN A WHILE. WHY DOES AUTOANYTHING STILL HAVE IT ON THEIR WEB SITE. I DON'T THING I SHOULD HAVE BEEN CHARGED THEIR MISTAKE?

I purchased rims from auto anything. The boxes were delivered with no damage to the place I had them put on.
While they were putting one of the rims on in one spot on the Iside of the rim theres a flat spot. The new tires were not going on properly. You could feel the flat spot but could not see it in the pictures I sent to auto anything. They replied they will not take them back because they cannot see it.
I gave them the name amd number of who put them on and they could explain.
They said no
I asked them to send me a shipping label to send rim back and they said no. So I am stuck with a rim...

Don't even waste your time. I ordered a fab four roof rack eight lights. Roof rack was fine but the lights were so cheap and faulty I am still after weeks and months of waiting finally they gave me the return label I sent back the lights and I still can't even get a hold of anybody to give me my money back. I have probably been on hold for an average of 10 hours just with this company and I still can't even get this lady Stacey to email me back about my money that they owe me.

I order a bike rack and pay for 2 day shipping. The rack never ships for a week, I try to call, email, online chat. Impossible to reach anyone.
Order finally ships and I am away on work. I get home a week later now and find a bar. Thats it, no hitch receiver, no way to put a bike on it. A BAR. Try to call, email, chat again. No luck. I try a return form
And finally get a reply that states out of the 100 dollars and change if I return this bar, I will get a refund of half the amount I paid as fees associated will be deducted? Really? I ordered a bike rack for a car receiver hitch. And got a bar. Useless! Can't use it, can't give it back and get my money refunded. Horrible place I will NEVER SPEND ANY MONEY HERE AGAIN.

They shipped me the wrong floor mats and every time I call customer service the hold is an hour... RIDICULOUS! Then I find out I was only credited for the mats and not the Washington State Sales Tax that was included in the price. Called customer service back and another hour hold and the gal I was talking to did not get what I was saying so I asked for a Supervisor. Monique said the tax was included in the price. She said that was in one of the emails they sent. I went through all emails and there was nothing with that information. I will be contacting my bank and dispute the charges and will contact the BBB and Washington State Attorney General. I don't appreciate being scammed. I'm totally done with Auto Anything!

I was looking for a truck bed roll-up cover, online chat with sales and get really quick response said they have the model to fit my truck, I then placed my order, the second day they sent me an email said this product was manufacture discontinued? (was told me they have it in stock) on the email they said if I did not do anything within 24 hrs they will refund me.
Since I had a $50 discount for my original order so I try to find another brand from the web store to keep my discount. This time I tried to contact them via chat, but I keep waiting for more than 2 hrs until their office hour passed, and the chat room automatically closes without saying anything. Next time tried online chat and phone calls keeping waiting more than 2 hours with no answered. I email than request a refund and get no response.
The good thing is they do refund me after 3 days ( I checked my online statement and notice that by myself) still not get any email say the refund me already.
Very pool management for dong business!

I tried to save a few bucks and order from autoanything, but it was an awful experience. The wrong part was sent to me, and when I attempted to return it online, it said there was a $15 return label fee and a $10 restocking fee, and this is a $30 part. After literally an hour on hold, then several attempts at customer service chat, and several emails, I finally accepted the loss and bought the correct part on Amazon.

After paying and expecting my running boards for my pickup truck to arrive, I was shocked to find out that there are no brackets and nuts included, all effort to get them as so far failed, I will call and once I tell them what the problem is I will be placed on hold indefinitely, this has happened a couple of times today, but when I call to place an order it's fast and smooth. This is evil and irresponsible, I would strongly advice anyone looking to order from them to think it through