Auto Anything

I ordered 2 different parts for my truck, not only took them almost a month to deliver them, but the were the wrong year for my truck model, so of course they didn't fit. I've tried to call, but they don't do customer service on the phone anymore. I've tried "live chat", but "they are not available at this time". I've tried a few emails, but still no response. All I need to know is if they can provide me with the right part or just give a refund. All of these have been done on the last 3 weeks after I received the wrong parts.
WORST CUSTOMER SERVICE THAT I'VE EXPERIENCED. DO NOT WASTE YOUR TIME NOR MONEY WITH THEM.

First off sent wrong product then now have to wait for them to speak with manufacture in order to get my product fixed and sent back to me mind you the are a 3 rd party and love to talk to you when wanting to buy something but want you to do on line chatting when they mess up a order

I was under the impression when autoanything said that the item has been placed on order with the manufacturer that was it.

This is in response to another delayed order. I grit my teeth on the first email but decided to cancel an order for floor mats since the delivery was extended out another 3-4 weeks. I was told I could not cancel until they received an OK from their late supplier. Very disturbing since AutoAnything charges your credit card immediately upon order placement. They don't care if the order is late since they have their money. No More, enough! What a rip off outfit. Reported to Pay Pal

Ordered a Ranch Hand Rear Bumper. Received wrong bumper and was advised to call manufacture to sort out problem. That makes no sense as I purchased and paid $2,867.11 to AutoAnything. I do not have the time to play games. I sent them the picture of the bumper I received and a picture from my order of what I had ordered and they were clearly different bumpers. I WILL NOT take extra time to call Ranch Hand, nor should any customer of AutoAnything have to discuss any mistake with a third party. This is very BAD business and for those who need to order from reputable dealers, go to another one.
Fortunately I have an entire Social Media department in order to get this message out to all that might benefit from it. It is going to cost me an additional $500 to get sensor holes drilled and wires/etc.

Bought a seat cover and never received it after waiting 2 months, I even the company and asking them for help. The company no longer supports their own customer service phone number. This was a simple order and they could not even complete

Looks great, nice leather, fits great! 2006 headrest do not detach. Luv them easy to install for me.

I don't even know how to explain how badly they screwed up my order, so will just say avoid these morons like the plague.

Purchased a dash cover for my 2018 Ram, products fit was horrible. Was told to wet cover, but if you do that you own it, then not returnable. THEY THEN CHARGE YOU MORE THAN 2/3 THE COST TO RETURN.

I purchased a bra for my 2021 Toyota Rav4 and they sent me something by LeBra that was made backwards. I had been emailing them and calling after sending pictures of this thing to give me a 50% credit and I would do a whole bunch of work on it so the front of my car is at least protected until Colgan manufacturers one. I asked for a manager, they said none are available, and then they just quit responding. I have spent thousands of dollars with this company over the years. Never again! So sick of their crappy service!

Ordered tonneau pro tonneau cover and when delivered box was from different manufacturer and half the parts were missing. Box was all taped up. Contacted auto anything they said would have to check with manufacturer. Three weeks later after multiple e-mails and phone calls still saying waiting to hear from manufacturer. My contract is with auto anything not manufacturer. They took my money they should make it right. Send me replacement and shipping lable i will return the parts they sent. Or send me a refund and shipping lable i will send back what they sent me. Do something its almost a month and they still are going with have not heard back from manufacturer. Bull! If i call the manufacturer right now i would get a response. My transaction was with auto anything. Do not deal with them if its a price thing spend couple more dollars and deal with reputable site who stands behind there transactions

I ordered a chrome trailer hitch cover on 6/10 paid for expedited shipping said it would arrive between 6/17-6/22 then surprise I got an e mail saying it's delayed until 7/9 I told them to cancel surprise again they said it's on its way nothing has updated to my delivery info unless you want to wait even when you pay extra for shipping I wouldn't order here

Purchased 2 items. Was charged but never received confirmation email.
Called them and was told I did not pay in full. I explained that I paid the exact amount that is listed on there website and that how can I as a consumer edit the total and not pay the full amount. They did not care.
Ordered canceled! Now I am waiting on my refund.

Bought a Bed cover; they said they had it in stock. Waited the time line called back in as i was not given my email confirmation. Was told the agent did not process it correctly. I needed the bed convers for my travels and now I'm SOL. They could not offer any solutions. Will not use them again!

I bought a very expensive item and was given a 19# code for a $25 off my next purchase. When I tried to use the code it didn't work, I tried the chat line it didn't work so I called and complained and that didn't work. So ordered my next part from someone else at a discounted price.

I spent over $1200 dollars with this company if you want to call them a company. I call them a rip off group! I ordered several things on my very first order, and the one I have a problem with is a hood bug deflector that was bent in to during shipping. I spent approx.$125 for this and TRYING for 2 months now to get a refund. I have sent them pictures of the damaged product 3 times and they say they haven't received them or can't see them. They take your money and if there is a problem with any of your items, TOO BAD THEY HAVE YOUR MONEY AND THAT"S WHAT THEY WANT! They do not care about customer service or the customer at all! Am I mad? YES I'm mad! Now I'm on a MISSION to get my money back! I will not quit until I do! Stay Away from this group! You will be ripped off! BEWARE BEWARE BEWARE! UPDATE- Kayrsa in Customer SERVICE HELPED me today and I finally got my money back! I hope this person finds a new jog with a company that has GREAT SERVICE like she does, Thanks Karysa you did good! Bryan

We purchased seat covers from Auto Anything and payed $133.86. They did not fit. We confirmed with Ram that we put in the correct information for the seats in our vehicle. We contacted them and explained they sent covers that did not fit our vehicle and we requested the correct ones. We were sent a return label and told they would correct the order or issue a refund since it was their error. We stated to please send the correct ones. Instead they issued a return and then deducted $41.72 from the amount refunded for shipping/restocking even though it was their error in sending us the wrong seat covers for our vehicle. Literally paid $41.72 for absolutely nothing.

I bought the chrome visors from auto everything and the visors are perfect looks good on my vehicle good quality excellent customer service and then I bought a chrome bug shield good quality excellent service fast shipping I'll get this company at 10 star if there's anything you need for your vehicle you need to check them out