Auto Anything

Beware,
I purchased a set of running boards for my truck and was sent damaged boards and they were the wrong ones.So I called several time and they finally sent another set out. But they were the wrong ones again.So I called several times and told them the right running board # to send me, and they want me to sent the good set back that doesn't fit my truck and give me a refund for 513.00 but I paid 546.00. Isn't that great, I was dealing with idiots for 2 months and got a major run around which they said it was there fault, No Kidding, but they want me to find a 8ft box and send them back. I live in a apartment and don't have the room to store a 8ft box.So to sum it up I deal with idiots for 2 months, spend more of my time to repack and ship there mistake back to them so I can be refunded 30.00 less. I will never buy a thing from these idiots again. Beware unless you have time and money.

Placed an order for an atv winch on the 7th, was promptly charged for it. Was given a shipping date of the 10-14th. 14th came, no shipping info provided, tried calling, chatting and emailing several times, no response. After getting disconnected through chat multiple times, I was told "you just need to wait, we'll email you when it ships." Mind you, I was able to receive no less than 12 spam emails from them trying to sell me more items. After exhausting all options to contact them, I left a bad review, was contacted immediately by customer service. Explained how poor their communication was, my payment already being taken and still no shipping info. No apology, no explaining, just an excuse and that my ship date got pushed back again to an est date of the 24th. Now it's the 21st, no email, no communication, they have my money and I have no product. This process has been nothing but frustrating, and full of excuses blaming the manufacturer for pushing back shipping times and ignoring my emails.

FYI:
To all my Jeep and 4WD Offroad friends, a review of Morris 4x4 center.
Feel free to share with all your friends and Jeep / 4x4 truck groups. And save them some time and a headache.

https://m.facebook.com/Morris4x4Center/
Autoanything.com
I've ordered thousands of dollars of parts in my life online and on the phone from various companies, summit, jegs Offroad design, Barnes 4wd, eBay, Amazon and several others for the 69 Chevy Blazer money pit. And many other vehicles, rarely have I had an issue with a wrong part, shipping, or customer service.

Recently placed a order with a company called Morris 4x4 center out of Florida.
Which is owned by autoanything, to my understanding.

1. Ordered VI-******* Viair onboard kit, in stock supposedly. They sent me a mustang gauge dash part? It's a Jeep store/4x4 store? And doesn't even show up on their website.

I spent over 5 hours on hold trying to get the issue resolved. I could contact a salesman n 5 minutes, but a customer service rep took forever and when I finally did get thru to one, they transferred/ put me on hold to another one.
Finally the 3rd rep supposedly gonna issue me a label for return of the wrong part and eventually a refund.
I've yet to receive it.
2. The part was wrongly advertised and they wouldn't honor the price.
3. Sent 2 emails, neither got a reply.
4. They said management would call me, before close. That didn't happen either.

So do yourself a favor, order from someone else, or a business with better customer service.

Bought a bike rack that said it fit 3 bikes, but it does not! Auto anything said they have wait 3 days to get me an rma from manufacturer to return item. I did not buy it from the manufacturer and autoanything should just take it back. This is also false advertisement as 3 bikes do not fit on this rack! I never had a problem before with autoanything but never had to return stuff. Seems like all these companies can false advertise on the web! Amazon does it as well.

I ordered a rear bumper for my FJ Cruiser back in 10/14/2019 Part # 57-0403(Order #*******), part got super delayed and decided to cancel as it was delayed for almost two months and a week over their promised shipping date. I ordered another bumper Part #: FJ-2961 (Order# *******) as they advertised this "WILL ALLOW FOR TC 5293 SWING ARM" but as I verified with the Manufacturer, this is not so. The TC5293 only will work with the TC-2961 (for a Tacoma truck) so I cancelled. I decided to revert back and ordered the first bumper FJ-2961 (Order# *******) 12/02/2019 and I told them I'm willing to wait. They promised a January 2020 delivery, then later on communicated that the vendor is encountering a delay and will ship it 3/5/2020. That day came and I chatted with a Customer Service agent ( I have copies of the Chat manuscript) and promised me it is shipping that day. I called Customer Service the next day 3/6/2020 to get an update, and told me the part was discontinued.
This delayed my project for almost half a year (October 2019 to March 2020) and they have already charged my credit card upon order.
I will never ever order from this site again due to this frustrating experience.
I have all the proof (Check all the Order #s) and Chat proceedings. First time I saw their BBB rating and wondered how in spite of so many bad reviews they still maintain their A+ rating.

I made the stupid mistake of ordering in brake pads from this yahoo outfit. I tried to go with Amazon but could not find my car there. So, I bought these brake pads. I finally got my car model on amazon and the price I paid on Autoanything was a whopping 40.5% higher. FOURTY PERCENT HIGHER. Amazon has free shipping with 2 day delivery and makes returns easy with no restocking charge. After waiting forever (autoanything's message always say "your call will be connected in 10 minutes". A massive joke you will sit there listening to the worst music of all time. In fact, I believe they do this annoying music just to have you hang up. This outfit does NOT offer email, thus you are stuck on the phone visibly aging) I finally got an real person. She told me there would be another 20% "restock" charge. When I explained that amazon has vastly lower prices on the same brake pads with zero restocking charge, she basically just blathered more blather.
DO NOT BUY ANYTHING FROM THIS OUTFIT. Search and I am 100% sure you will find a much better deal somewhere else.

I purchased a set for my 2019 ram 1500 laramie crew cab and they sent me one for a 2018 standard cab. I called and the gentlemen was very helpful, he issued an RMA and said once fedex scanned the RMA they would send out the right one. This is were it started!
Not only did it cost me $14.00 to send them back they did not send out new ones they reemburshed my account (or so they say). They then tell me I have to pay for new ones. I did and asked if they could express the shippment and was told they are coming from georgia and would only take a few days.
They dont help with return shipping cost, my time, my delay and they dont expedite order since have been waiting weeks now. Terrible experience.

There is a reason this site has a one star rating and it's their service. I ordered lowering springs thru these guys because the parts were hard to find and their site showed them in-stock. It's now been a week and they're telling me that the item is backordered and it's going to be another 6-8 days, but not to worry because once they receive them they will ship them out via expedited shipping method. That's not how fulfillment is supposed to work. The bad reviews are well deserved in my opinion.

This is in response to another delayed order. I grit my teeth on the first but decided to cancel an order for a bed mat since the delivery was extended out another 2-3 weeks. I was told I could not cancel until they received an OK from their late supplier. Very disturbing since AutoAnything charges your credit card immediately upon order placement. They don't care if the order is late since they have their money. No More, enough! What a rip off outfit.

I ordered a cold air intake on 11/27/2019. I noticed that it was very cheap price wise compared to other sites. I called customer service to confirm that the price was in fact correct. Customer service CONFIRMED that it was the right price for the entire assembly. After placing the order, all confirmation emails indicated that it was the entire assembly. On 11/29, I received an email saying it was shipped, again confirming that the entire assembly was coming I checked the tracking number with FedEx where it indicated that it was only 2 pounds, which is way too light. I called customer service again to confirm, who then told me that it was "their bust" and that they listed the part wrong which misled me to think that it was the entire assembly, even though I called customer service to order it.
This isn't right, I was assured that I was getting the entire assembly, they took my money, then shipped me an entirely wrong part. I even asked if they could send me a comparable cold air intake to make it right, which they won't even offer to do so.

My husband and I ordered front mats and a cargo mat for our Hyundai Santa Fe. We looked at the different colors and the one we ordered just wasn't dark enough so I called back and we have returned these and have ordered the ones that we are sure will definitely work out. We have ordered from Auto Anything before and have always been very well satisfied. Their quality is excellent!
I talked to Patrick Turcar and from beginning to end he was so pleasant and absolutely no problem of any kind. I give him 5 Stars for his service.

Pat and Brian

I placed an order to be delivered to my PO Box. After a few days of not getting an email that my item had shipped I called to be told they can't ship it to a PO Box. Nobody there thought to call and let me know this. I'm surprised you can even place an order to be delivered to a PO Box online if this is the policy. I then changed my shipping address and after another 10 days of no deliver I called twice to be told it was being prepared to ship. I'm positive they didn't have it in stock which was why it was delayed. I cancelled the order. Also hold times are terrible.