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AusFF has a rating of 3.3 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AusFF most frequently mention and customer service. AusFF ranks 14th among Mail Forwarding sites.
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Perfect service! It's always a little nerve wracking using a website you've never used before but AusFF have been amazing from start to finish. Super quick processing of my parcel and lighting quick delivery once it was dispatched to me. Will definitely use again. Thank you so much AusFF.
My experience was mostly good, but I do wish there was some kind of automated email prompt to ask the customer if they are ready to complete shipping or if they are prepared to pay storage. I thought I'd paid but it turns out I hadn't and ended up doubling my costs due to storage fees.
Fast shipping & amazing customer service couldn't ask for anything better will third time using them and they come through every time will definitely be using them again.
I would love to recommend AUSFF to anyone who needs a parcel forwarding services. I really commend the prompt service provided by AUSFF.
Once you've gone through the setup/verification process it's easy as. Good price to ship via Australia post option and received my parcel in less than a week (4 business days). Will definitely use again.
While not the cheapest option, it's by far the best and fastest forwarder I've dealt with. I've used Ausff 4 times now and every time it's been processed and shipped to me within hours of arriving at their warehouse, in my hands from there in 3 days.
Chairs came as expected in good condition, staff promptly answered my questions and guided me as this was my first time trying to ship something from australia
Thank you for your feedback Tessa K. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Quick responce, fare rate. It was first time to use send forward service but Im very happy with them Highly recomnended!
Thank you for your feedback Naomi N. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
I'd been looking for a reliable mail and parcel forwarder to ship my online shopping from Oz to Germany and was confused by the payment models they offered -I also didn't want to sign up to any subscription-based service.
Then I found AusFF and saw that they had a one-time payment model and I decided to give it a try. They consolidated and delivered my parcels fast and with proper care and I got all my items without too much wait. I've used them twice already and will likely use them in the future.
Thank you for your feedback Michael J. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Great fast n great i love them so much i am for real
This is a great company i hope to use them more
Thank you for your feedback ian g. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
My cart is defective. The price of the product fell slightly from the resale. I will have to cherish this product more. But overall it is good.
Thank you for using our service from Thailand. Prices do fall i understand and as you rightly said "cherish the product" we look forward to serve you again.
My fragile items arrived with no damage and arrived to me very very quick. Happy about that!
Thank you for your feedback Jon P. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Very fast at shipping excellent customer service I will definitely do business with aussff again! Thanks so much!
Thank you for your feedback Patrick W. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Service is good generally and good received. One packet out of 2 was opened but maybe was opened by customs. Shipping prices were more expensive than expected as well but overall it delivered
Thank you for your feedback Claire L. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Purchased and used this reshipper to ship to the states. Once it was in their hands, the turnaround was fast and easy! Recommend to anyone looking to ship from AUS to another country.
Thank you for your feedback Kenneth L. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Got my package quickly thanks will be using again! They uploaded tracking as soon as they received it and item came way before estimated.
Thank you for your feedback Trever F. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Fantastic - In order to fill this 100 character description, I will continue to write about random t
Thank you for your feedback Matthew J. It was a great experience shipping to you in USA :) appreciate your business and we look forward to serve you again.
Очень довольна данной службой - посылку отфотографировали и отправили быстро! Всегда отвечали на все мои вопросы! Помогли с оформлением! Посылка дошла в Россию очень быстро, у нас почта по России так быстро не доставляется!
Всем довольна, буду пользоваться услугами дальше!
Вы супер!
Thank you for your feedback Nataliya V. it keeps us motivated. :) appreciate your business and we look forward to serve you again.
The whole process of setting up is very cumbersome compared to my experience with a similar kind of platform in US - myUS.com. MyUS.com will make purchases on my behalf if a particular website does not accept a foreign issued credit card. Shipping charges are much cheaper and more efficient.
Thank you for your feedback MJ T. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
No problem and reliable service. I had to buy a product in Australia as I was not able to find it anywhere else and they didn't want to ship to USA. So I used AusFF and it was perfect.
Thank you for your feedback Gregoire G. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Answer: We don't decline payment it get declined from the bank if the information you have entered is not correct
Answer: Please can you complete below details for us check if we assist and can provide a FREE quote and email to [email protected] 1. Complete TO address INCLUDING POSTCODE 2. Complete FROM address INCLUDING POSTCODE 3. Are you looking for SEA or AIR quote 4. Are you sending personal or commerical consigment 5. Is your goods on pallet, IF YES then are they fumigated pallets 6. Does your consigment containts any batteries, Perfumes, Deodriants, Chemicals or GAS anything dangerous 7. What is description of the goods? 8. Complete below Qty of Box/Pallet Each Box/Pallet L (cms) Each Box/Pallet B (cms) Each Box/Pallet H (cms) Each Box/Pallet Weight(KG)
Answer: Hello, Thank you for your message, Yes we ship to Philippines for B2B customers only. Please feel free to contact [email protected] for any questons. Happy Holidays. Regards Kish
Answer: Yes we do! Please estimate shipping cost using https://clients.ausff.com.au/EstimateShip.aspx and signup is easy using https://clients.ausff.com.au/SignUp.aspx. Dont forget to use promo code HI5 (caps H - Hotel, caps I - indogo and number 5) to get 5.00 off on all plans.:) Cheers
Answer: Hello, Yes we can ship Coles peppermints to Amarillo, TX, Have you tried our https://clients.ausff.com.au/EstimateShip.aspx enter Size LxBxH in cms along with Weight in KG to your destination country
Answer: Hello Ann E. YES it is necessary to provide ID and you can mask you DOB or sensitive data on your ID. Hope it helps.
Answer: Hello Regina, Yes we can ship perfumes and dangerous goods via SEA only (there is no expresss option), please contact us https://www.ausff.com.au/contact-us/ for custom quote.
Answer: Yes :), we offer our customer 2 services Digital Plan (scan only) and Non-Digital Plan (forward mail) Please refer to https://www.ausff.com.au/pricing for more information or contact us on [email protected] our service team will be happy to assist.
Answer: Please feel free to contact us on https://www.ausff.com.au/contact-us/. Thank you
Answer: Hi M. R Very good question, the world we live have lots of BAD than GOOD people, hence to make sure that we do not dealing with FAKE IDENTITY characters we ask for Front and BACK CREDIT CARDS. We are fine in lots of cases for customers to MASK's other card numbers except first 6 credit card number and last 4 numbers, but we need to see the Bank details who issued the card. Hope this answers your question or feel free to contact us various channels provided on via https://www.ausff.com.au/contact-us Thank you.
AUSFF is based in Sydney Providing Forwarding Solutions like Mail Redirection, Parcel Forwarding, Parcel Services, Fulfillment Service along with Virtual Address in Australia.


Thank you for your feedback Chris D. It keeps us motivated. :) appreciate your business and we look forward to serve you again.