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AusFF

3.3

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AusFF Reviews Summary

AusFF has a rating of 3.3 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AusFF most frequently mention and customer service. AusFF ranks 14th among Mail Forwarding sites.

service
20
value
23
shipping
24
returns
5
quality
24
This company responds to reviews on average within 0 days

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966 reviews

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New Zealand
1 review
1 helpful vote
Follow Penny H.
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Amazing quick service
February 9, 2019

Perfect service! It's always a little nerve wracking using a website you've never used before but AusFF have been amazing from start to finish. Super quick processing of my parcel and lighting quick delivery once it was dispatched to me. Will definitely use again. Thank you so much AusFF.

Date of experience: February 7, 2019
New Zealand
1 review
0 helpful votes
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Will use them again
February 7, 2019

My experience was mostly good, but I do wish there was some kind of automated email prompt to ask the customer if they are ready to complete shipping or if they are prepared to pay storage. I thought I'd paid but it turns out I hadn't and ended up doubling my costs due to storage fees.

Date of experience: February 6, 2019
Illinois
1 review
1 helpful vote
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Outstanding
February 5, 2019

Fast shipping & amazing customer service couldn't ask for anything better will third time using them and they come through every time will definitely be using them again.

Date of experience: February 5, 2019
Saudi Arabia
1 review
0 helpful votes
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I would love to recommend AUSFF to anyone who needs a parcel forwarding services. I really commend the prompt service provided by AUSFF.

Date of experience: January 14, 2019
New Zealand
1 review
0 helpful votes
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Once you've gone through the setup/verification process it's easy as. Good price to ship via Australia post option and received my parcel in less than a week (4 business days). Will definitely use again.

Date of experience: November 26, 2018
New Zealand
1 review
0 helpful votes
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A+
November 18, 2018

While not the cheapest option, it's by far the best and fastest forwarder I've dealt with. I've used Ausff 4 times now and every time it's been processed and shipped to me within hours of arriving at their warehouse, in my hands from there in 3 days.

Date of experience: November 15, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Chris D. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Singapore
1 review
0 helpful votes
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CHAIRS TO SINGAPORE
November 16, 2018

Chairs came as expected in good condition, staff promptly answered my questions and guided me as this was my first time trying to ship something from australia

Date of experience: November 14, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Tessa K. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

New Zealand
1 review
0 helpful votes
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Excellent service!
November 10, 2018

Quick responce, fare rate. It was first time to use send forward service but Im very happy with them Highly recomnended!

Date of experience: November 8, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Naomi N. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Germany
1 review
0 helpful votes
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Service as advertised, will use again
November 8, 2018

I'd been looking for a reliable mail and parcel forwarder to ship my online shopping from Oz to Germany and was confused by the payment models they offered -I also didn't want to sign up to any subscription-based service.

Then I found AusFF and saw that they had a one-time payment model and I decided to give it a try. They consolidated and delivered my parcels fast and with proper care and I got all my items without too much wait. I've used them twice already and will likely use them in the future.

Date of experience: November 6, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Michael J. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Missouri
1 review
0 helpful votes
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Great
November 8, 2018

Great fast n great i love them so much i am for real
This is a great company i hope to use them more

Date of experience: November 5, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback ian g. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Thailand
1 review
0 helpful votes
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Good
November 8, 2018

My cart is defective. The price of the product fell slightly from the resale. I will have to cherish this product more. But overall it is good.

Date of experience: November 5, 2018
Kish R. AusFF Rep
over a year old

Thank you for using our service from Thailand. Prices do fall i understand and as you rightly said "cherish the product" we look forward to serve you again.

Washington
1 review
0 helpful votes
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Items NOT damaged!
November 4, 2018

My fragile items arrived with no damage and arrived to me very very quick. Happy about that!

Date of experience: November 3, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Jon P. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Texas
1 review
0 helpful votes
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Fast shipping A++++
November 1, 2018

Very fast at shipping excellent customer service I will definitely do business with aussff again! Thanks so much!

Date of experience: October 29, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Patrick W. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Singapore
1 review
0 helpful votes
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Service is good generally and good received. One packet out of 2 was opened but maybe was opened by customs. Shipping prices were more expensive than expected as well but overall it delivered

Date of experience: October 24, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Claire L. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

California
1 review
0 helpful votes
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Great Service! Recommended
October 26, 2018

Purchased and used this reshipper to ship to the states. Once it was in their hands, the turnaround was fast and easy! Recommend to anyone looking to ship from AUS to another country.

Date of experience: October 23, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Kenneth L. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Tennessee
1 review
0 helpful votes
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Shipped fast
October 23, 2018

Got my package quickly thanks will be using again! They uploaded tracking as soon as they received it and item came way before estimated.

Date of experience: October 23, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Trever F. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

Florida
1 review
0 helpful votes
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Great
October 23, 2018

Fantastic - In order to fill this 100 character description, I will continue to write about random t

Date of experience: October 22, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Matthew J. It was a great experience shipping to you in USA :) appreciate your business and we look forward to serve you again.

RU
1 review
0 helpful votes
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Очень довольна данной службой - посылку отфотографировали и отправили быстро! Всегда отвечали на все мои вопросы! Помогли с оформлением! Посылка дошла в Россию очень быстро, у нас почта по России так быстро не доставляется!
Всем довольна, буду пользоваться услугами дальше!
Вы супер!

Date of experience: October 12, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Nataliya V. it keeps us motivated. :) appreciate your business and we look forward to serve you again.

Hong Kong
2 reviews
0 helpful votes
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My Shopping Experience using Ausff
October 10, 2018

The whole process of setting up is very cumbersome compared to my experience with a similar kind of platform in US - myUS.com. MyUS.com will make purchases on my behalf if a particular website does not accept a foreign issued credit card. Shipping charges are much cheaper and more efficient.

Date of experience: October 8, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback MJ T. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

California
1 review
0 helpful votes
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No problem and reliable service. I had to buy a product in Australia as I was not able to find it anywhere else and they didn't want to ship to USA. So I used AusFF and it was perfect.

Date of experience: September 28, 2018
Kish R. AusFF Rep
over a year old

Thank you for your feedback Gregoire G. It keeps us motivated. :) appreciate your business and we look forward to serve you again.

From the business

AUSFF is based in Sydney Providing Forwarding Solutions like Mail Redirection, Parcel Forwarding, Parcel Services, Fulfillment Service along with Virtual Address in Australia.


ausff.com.au
Clyde, NSW, Australia