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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,962 reviews

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1 review
0 helpful votes
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Easy-to-use
May 1, 2026

This is my second purchase. So far it's been positive.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

1 review
0 helpful votes
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Second time buying a watch from Ashford.
May 1, 2026
Updated review

As with the first purchase of a watch from Ashford, everything went smoothly... My only note is that I wish ALL vendors had the same delivery timeline as Amazon! Lol Both my watches took a bout 12 days to arrive in Vancouver BC Canada.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Looks like good prices upon my first purchase...
December 3, 2025
Previous review

Looks like good prices upon my first purchase... I will reserve final judgment until the watch arrives.

Date of experience: November 23, 2025
Texas
1 review
0 helpful votes
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It is pretty hard to find another grey market watch dealer who can compete with Ashford on price and service on a day in, day out basis.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Items as described, shipped promptly, great service after the sale, and often phenomenol pricing.

Date of experience: August 28, 2025
Virginia
1 review
0 helpful votes
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Beautiful, Elegant
April 30, 2026

Very accurate out of the box, svelte and sharp looking. Perfect for a smaller (6.5") wrist. Very happy with this purchase. Incredibly fast shipping by Ashford. No buyer's remorse with this one! I will mention the pin and collar system on the bracelet was a pain to adjust. They are really tight and pin removal was difficult. Take it to a jeweler for sizing if you are not comfortable doing it yourself.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

1 review
0 helpful votes
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Always great service
April 30, 2026
Updated review

I have been buying products on Ashford.com for years and have never been disappointed.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Watches
April 20, 2026
Previous review

Great price great watch

Date of experience: April 9, 2026
1 review
0 helpful votes
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Great price, quick shipping
April 30, 2026

Watch wears large, it's 43 mm in diameter and thick. I wear it to bed, because I can review the time easily in darkness. Shipping was fast, thank you. I really appreciate the quick handling time and price.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Texas
1 review
0 helpful votes
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Terrific sunglasses
April 30, 2026

They look great and the lens quality is very nice.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
1 week ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Australia
1 review
0 helpful votes
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Love to shop from ashford
April 30, 2026

I purchase few watches which is great and value for money.

Date of experience: April 20, 2026
Ashford W. Ashford Rep
2 weeks ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

1 review
0 helpful votes
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Great price!
April 29, 2026

Ordered a Luminox Sea Turtle. Great price and great service.

Date of experience: April 19, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Georgia
1 review
0 helpful votes
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Overall great experience
April 29, 2026
Updated review

Ordered two watches. There was a bit of delay in shipping, but the watches arrived in a reasonable amount of time. One of the watches had a dead battery when I received it. I contacted Ashford and they handled the situation promptly and professionally. Would definitely order from Ashford again.

Date of experience: April 19, 2026
Ashford W. Ashford Rep
2 weeks ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Easy to filter options
April 19, 2026
Previous review

Easy to filter options

Date of experience: April 9, 2026
Ohio
1 review
0 helpful votes
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Great Experience and Fast Shipping
April 28, 2026

Saw the exceptional price of a Hamilton watch I wanted at Ashford and Googled this vendor to ensure they were legitimate. Indeed they are! You may not get fresh from the factory packaging, but you'll get the same quality product as advertised.

Date of experience: April 18, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Poland
1 review
0 helpful votes
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Best place for watch shopping!
April 28, 2026

Great offers, unexpected prices, it's like hunting on watches

Date of experience: April 18, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

1 review
0 helpful votes
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Outstanding service!
April 27, 2026

Outstanding service, from initial order to delivery, absolutely faultless!

Date of experience: April 17, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Spain
1 review
0 helpful votes
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EVERYTHING PERFECT
April 27, 2026

Todo perfecto. Buenos precios y entrega rápida.

Date of experience: April 17, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

1 review
0 helpful votes
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Muy Bueno
April 27, 2026
Updated review

Facil, seguro, envio rapido, satisfecho con mis productos!

Date of experience: April 16, 2026
Ashford W. Ashford Rep
2 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Web confiable
September 1, 2025
Previous review

Tus compras seguras y variedad de productos, lentes, relojes y otros productos de mi interes recomiendo la pagina!

Date of experience: August 22, 2025
California
1 review
0 helpful votes
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Great Prices! Factory Warranty!
April 24, 2026

I have now purchased two watches from Ashfords. One Hamilton and one Glycine with a Mido or Tissot in the future. These watches when purchased here include the factory warranty. I do not foresee any issues with these Swiss watches but it's nice piece of mind.

Date of experience: April 14, 2026
Ashford W. Ashford Rep
2 weeks ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

1 review
0 helpful votes
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Excellent store!
April 23, 2026
Updated review

Great price, smooth checkout, I'll be shopping here again!

Date of experience: April 13, 2026
Ashford W. Ashford Rep
3 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Everything went smooth and easy
April 12, 2026
Previous review

Everything went smooth and easy. I will shop with Ashford.com again!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Friendly, quick!
April 21, 2026

Asked for a discount on a watch just off discount. They generously gave me the prior price. I came back!

Date of experience: April 11, 2026
Ashford W. Ashford Rep
3 weeks ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

1 review
0 helpful votes
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Great online store.
April 21, 2026
Updated review

The website is very easy-to-use, easy to place an order and very clear to read about the product. The watch came in perfect conditions, you can tell it is a brand new not a refurbished watch. I'm very happy buying this watch.

Date of experience: April 11, 2026
Ashford W. Ashford Rep
3 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Poor
September 4, 2025
Previous review

I order a Movado watch and you advertised as brand new in the box, well it wasn't. The one you sent was scratched all over the bracelet, you replaced it with another Movado with almost no scratches but it wasn't new as you advertised on your website. I did promise myself not to buy from you again but I do like the sunglasses I'm purchasing today.

Date of experience: August 25, 2025
1 review
0 helpful votes
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Value for money
April 20, 2026
Updated review

Easy to order products, delivery fast and efficient also value for money.

Date of experience: April 10, 2026
Ashford W. Ashford Rep
3 weeks ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Efficient
March 25, 2026
Previous review

My items arrived on time and no problem with the products all authentic.

Date of experience: March 15, 2026