On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Got my first watch from ashford. Price was excellent. Came FAST. Love it. Ordered another one!
Fantastic service, arrived to the UK within a couple of days
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Do sf catch eff. Def dfff
Only 30 more characters to make your standard review into a featured review!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
My international order was shipped on Monday, having ordered on Saturday - perfect in my eyes, especially considering July 4th is a big thing in the US. Shipping was via UPS, and I had the items a few days later. Packaging was adequate. The items were all in order. Only slight complaint: waranty cards were stamped, but not filled out. Well, I guess this isn't a big issue. Would have been a nice touch, though.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Cant tell until order is filfilled:-)
Everything was flawless! Very fast shipping. It only took a few days for the shipment from America to the United Kingdom. 5*
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great - I'm just writing this part to meet the 50 character requirements
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The site is easy to navigate, has all the product authentication and specifications you could need and ease and security at checkout. The prices and timely shipping put the cherry in the top!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I have no idea whether my order was processed or not! All I got was my "callback" whatever that is, timed out. What does that even mean?
Shipping was super quick and the watch was delivered in perfect condition. It looks a bit big on my 7.25 inch wrist though
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Prompt delivery, disappointed the watch was'nt protected with padding inside it's box, tearing the inside of the presentation box where it had been moving about.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The band is short. It fits but no wiggle room. The band length was not in the description.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
None none none none none none none asdsaddsadfgfgghgghvggg
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Excellent experience fast delivery great price will do business with them again
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Ashford experience was easy. Watch as advertised. Price was better than Costco.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Fast shipping, good variety of products, easy transaction overall happy customer
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Do not like having to pay postage on both receiving and returning for a refund.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Ashford had the best pricing and discount offers so I went with them
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great experience the watch was shipped in a great timely manner and the price was phenomenal
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
My experience was great. No problem ordering. And finding what I needed.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
It has been awhile since I last shop with Ashford. Always great quality and great prices.
Bought these for me and my wife as graduation gifts to each other looks amazing
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
We are saving this website yessssss!
Always have been very pleased with what I've purchased. The products arrive when they should and are packaged very carefully.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.