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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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18,760 reviews

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Missouri
1 review
0 helpful votes
Follow Ben H.
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Good value
July 27, 2025

Great price, same great quality sunglasses as other more expensive sites.

Date of experience: July 17, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Florida
1 review
0 helpful votes
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Really quick delivery
July 27, 2025
Updated review

Awesome experience at ashford, it has a good price + a discount

Date of experience: July 17, 2025
Ashford W. — Ashford Rep
8 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


It looks good so far
July 16, 2025
Previous review

It looks good so far

Date of experience: July 6, 2025
Ohio
1 review
0 helpful votes
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Oakleys
July 27, 2025
Updated review

Easy to use site and great price for a pair of sunglasses that I wanted but not at full price

Date of experience: July 17, 2025
Ashford W. — Ashford Rep
8 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Simple to use, nice discount, will know more once I...
July 15, 2025
Previous review

Simple to use, nice discount, will know more once I actually receive the product I ordered

Date of experience: July 5, 2025
Azerbaijan
1 review
0 helpful votes
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Good
July 27, 2025

I like this site prices are very nice. I love my glasses thank you

Date of experience: July 17, 2025
Ashford W. — Ashford Rep
8 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

South Carolina
1 review
0 helpful votes
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Excellent service
July 27, 2025

Fast delivery and nice product would highly recommend this product.

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
1 review
0 helpful votes
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Watch style I wanted was easy to find and the first time client discount was easy to apply. Easy check out too, thank you.

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Pennsylvania
1 review
0 helpful votes
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Great product and trustworthy
July 27, 2025

Ashford is really easy and trustworthy vendor, good packaging

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

California
1 review
0 helpful votes
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Nice
July 26, 2025

I order for my Sister watch is Excellent.
Will explore more
Stuff

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Louisiana
1 review
0 helpful votes
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Easy transaction
July 26, 2025
Updated review

Found this website in a Google search for specific pair of sunglasses. Easy to order and shipping was quick! Thanks!

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Easy to use website, great selection
July 16, 2025
Previous review

Easy to use website, great selection

Date of experience: July 5, 2025
Puerto Rico
1 review
0 helpful votes
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Love prices
July 26, 2025

Very Good very easy to buy things here and the shipping is fast and save

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Great experience
July 26, 2025
Updated review

The shipping was speedy, and the product was exactly as described

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
8 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Great!
July 13, 2025
Previous review

Great! Love what i bought

Date of experience: July 2, 2025
Hawaii
1 review
0 helpful votes
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Amazing...
July 26, 2025
Updated review

Excellent experience, thank you! Much cheaper than other online sellers.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Little confusing as to the selection of payment method
July 16, 2025
Previous review

Little confusing as to the selection of payment method. Got it figured out, finally!

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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My only compliant with Ashford is that i wish glasses were shipped in a box and not a sift envelope. Had one of my pairs come crooked because it was squished during shipping

Date of experience: May 27, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
1 review
0 helpful votes
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Great
July 26, 2025

Great great, not the best but accepted, will buy again!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Great service
July 26, 2025

Very satisfied with the service. My order shipped right away and arrived very quickly.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

District of Columbia
1 review
0 helpful votes
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Great prices
July 26, 2025

Great prices. Good models in big brands have deals here!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
1 review
0 helpful votes
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Value!
July 26, 2025
Updated review

Great selection and value with prompt service! Have ordered before and will again!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Order cancelled 3 times over payment
March 25, 2025
Previous review

Order cancelled 3 times over payment. Not sure what issue was. I used option given.

Date of experience: March 14, 2025
Illinois
1 review
0 helpful votes
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Always have a problem payimg orfer, navigation is bad
July 25, 2025
Updated review

It was OL, but kickinv out my orfers I had go do it agaim and again
Ztook me 1.5 hours placi g this order

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


I liked that is autentic and lower prices
December 31, 2024
Previous review

I liked that is autentic and lower prices

Date of experience: December 21, 2024
Wisconsin
1 review
0 helpful votes
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Excellent Sunglass Frames!
July 25, 2025

Excellent and fast delivery! Sunglasses are beautiful and they have the best prices on the internet for exact same item.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New Jersey
1 review
0 helpful votes
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Well priced
July 25, 2025
Updated review

No problems -liked the product fitted exactly what I was looking for

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
8 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Thought I could apply the 2nd discount you gave me...
July 12, 2025
Previous review

Thought I could apply the 2nd discount you gave me but cant- for first time buyer free shipping would have been a nice gesture

Date of experience: July 2, 2025