Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Ashford

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
Save an extra 7% off order with code SJREV7
Save Now
How would you rate Ashford?
grey stargrey stargrey stargrey stargrey star

Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

Instant Feedback

18,760 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Hsueh P.
Unfollow Hsueh P.
Share Review
Report Review

I love shopping at Ashford
July 22, 2022

Excellent watch with unbeatable price and fast shipping as well. Was very pleased with Ashford, will keep shopping here. I would recommend to friends and family.

Date of experience: July 22, 2022
BN
1 review
0 helpful votes
Follow Suriawati L.
Unfollow Suriawati L.
Share Review
Report Review

Good and valuable. The good is exactly what it has been displayed.

Date of experience: July 21, 2022
Australia
1 review
0 helpful votes
Follow Prab F.
Unfollow Prab F.
Share Review
Report Review

Excellent
July 22, 2022

From ordering to delivering everything was handled perfectly and the product itself is as advertised.

Date of experience: July 21, 2022
California
1 review
0 helpful votes
Follow Anthony J.
Unfollow Anthony J.
Share Review
Report Review

Mother In Law Will Love It
July 21, 2022

The packaged came in nicely and tight so no wiggle room.

Date of experience: July 21, 2022
Missouri
1 review
1 helpful vote
Follow Johnathan F.
Unfollow Johnathan F.
Share Review
Report Review

A pleasant experience!
July 21, 2022

Navigating through Ashford's site was easy and stress free. You can find nice deals here. They also shipped my item quickly! If you're looking to buy watches or other jewelry online, Ashford.com is worth a visit!

Date of experience: July 21, 2022
Missouri
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Awesome
July 21, 2022

Experience was smooth, a little of everything., will be shopping again soon

Date of experience: July 21, 2022
North Carolina
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Ashford deal
July 21, 2022

From purchase to received. Great price for a quality product

Date of experience: July 21, 2022
California
1 review
0 helpful votes
Follow Jessie L.
Unfollow Jessie L.
Share Review
Report Review

Best Watch ever!
July 21, 2022

Ashford had the best price for this expensive Watch and still I got a discount can't complain about that was easy to checkout just a nice experience online and got my order super fast

Date of experience: July 20, 2022
Australia
1 review
1 helpful vote
Follow Anthony U.
Unfollow Anthony U.
Share Review
Report Review

All-ways Good
July 21, 2022

One of the best online sites for purchasing watches. Has the best weekly specials always get a bargain

Date of experience: July 20, 2022
Texas
1 review
0 helpful votes
Follow Kenyon E.
Unfollow Kenyon E.
Share Review
Report Review

Great watch and great price!
July 21, 2022

Love the watch and shipping + item description were perfect! Some concern that the Serial number isn't on the warranty card as well as the stamp from
Them is almost worn off, so I have some question if manufacturers warranty will exist. Finally, the box isn't the original box it should've come in and the booklets weren't present. Not a massive deal, but should probably just put up a disclaimer that this may be the case.

Date of experience: July 20, 2022
Canada
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

The shopping experience was great. Unfortunately the Batman Tortuga Chronograph I ordered has non-functioning pushers. Watch is nice, works except for the chrono functions.

Date of experience: July 20, 2022
Louisiana
1 review
0 helpful votes
Follow LaMont Q.
Unfollow LaMont Q.
Share Review
Report Review

Great Experience
July 20, 2022

I was able to order quickly. The price was excellent and I received my package in a timely fashion.

Date of experience: July 20, 2022
Turkiye
1 review
0 helpful votes
Follow Bilal N.
Unfollow Bilal N.
Share Review
Report Review

Good
July 20, 2022

Good overall, but more angles should be photographed and product accessories should be fully specified

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
Follow Zachary N.
Unfollow Zachary N.
Share Review
Report Review

Hamilton automatic blue
July 20, 2022

Great experience! Quick shipping and great price! Recommend highly!

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
Follow Larry I.
Unfollow Larry I.
Share Review
Report Review

Great watch
July 19, 2022

Staff easy to work with. Was able to guide me thru the ordering procedure.

Date of experience: July 19, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jasmine F.
Unfollow Jasmine F.
Share Review
Report Review

Loving my Prada sunglasses
July 19, 2022

Very satisfied with my experience. I have purchased several pairs of sunglasses and I'm always satisfied.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
Follow Amanda R.
Unfollow Amanda R.
Share Review
Report Review

Came quickly
July 19, 2022

Came quickly and I received a confirmation email right away.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
Follow Luis J.
Unfollow Luis J.
Share Review
Report Review

Excellent Customer Service
July 18, 2022

I am very pleased with the customer service representative. I am very pleased with the excellent customer service you provide. I am very pleased with the promptness of the shipping of the merchandise.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
Follow Jonathan Y.
Unfollow Jonathan Y.
Share Review
Report Review

Happy customer
July 18, 2022

So far I am a happy customer and I have ordered another watch from your website. I look forward to the next and future watches I purchase from you guys.

Date of experience: July 17, 2022
Canada
1 review
0 helpful votes
Follow michel T.
Unfollow michel T.
Share Review
Report Review

Rgmt field master
July 17, 2022

Very good product, great watch at a great price, fast shipping

Date of experience: July 17, 2022