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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Returning customer. Order arrived quickly and as described. Price was great, no issues and wife loved them.
Nice nice nice nice nice nice nice nice nice nice nice
The website is easy to use and I found what I was looking for and many more.
The price was better than any other online store.
The customer service was excellent.
Highly recommended, will shop again...
This watch was ordered with no issues and arrived very quickly. The experience was easy. Ashford will remain on our list of online jewelry stores.
Todos los que compré me llega como es y estoy muy satisfecho
Very easy to order and good communication thru email
The order shipped out quickly and was encouraging to use the company again in the future.
Hearing from Aasil that the order may not ship out the same day is a little concerning.
Bought an Earnshaw tourbillon and am very happy with it. The watch was a great price, shipped quickly, and was as described.
I am satisfied with the product I receive, looks great and built seems of high quality. I did lots of online exploration and the ashford.com offered reasonable price. Later I needed a detailed receipt for insurance purposes and contacted the customer support, and got the response and what I wanted so quickly done. I am highly satisfied with ashford.com and would consider for future needs as well.
I had never ordered from Ashford before but took a chance because I loved the look of the glasses and the price was great. And I was pleasantly surprised with the entire experience from order to receiving. I love them! Will order again. Glad I took a chance!
Selection is really good( although there seems to be more choices for guy's). Shipping is fast and the quality is great.
I bought it for about 850 USD, shipping fees included to Europe and this was the best price over the world.
Satisfied with them no problem all was good and satisfactory
I tried to use a 10 per cent discount but it refused it
Ashford has the best price listed online for the watch I was looking for. After placing my order, I immediately received an order confirmation email, and received the watch within a week. Great company.
Ordering was easy. The item I viewed online was the item that was delivered. It arrived by stated delivery date.
Easy to use website with amazon payment. Very good price for a Hamilton watch that looks in person much much better than on photos.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hello,
Thank you for your review. We are glad to hear you had positive experience.
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