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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,775 reviews

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California
1 review
0 helpful votes
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Great service!
July 28, 2022

Returning customer. Order arrived quickly and as described. Price was great, no issues and wife loved them.

Date of experience: July 28, 2022
Michigan
1 review
0 helpful votes
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Nice
July 28, 2022

Nice nice nice nice nice nice nice nice nice nice nice

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Quick and Easy
July 27, 2022

The website is easy to use and I found what I was looking for and many more.

Date of experience: July 27, 2022
New Jersey
1 review
0 helpful votes
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Amazing
July 27, 2022

Very easy to use. Has so many different options and can be be used to purchase other items too. Makes designer wear a little more affordable

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Great bargains & fast service
July 27, 2022

The price was better than any other online store.
The customer service was excellent.
Highly recommended, will shop again...

Date of experience: July 26, 2022
Tennessee
1 review
0 helpful votes
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Gorgeous watch & great service
July 26, 2022

This watch was ordered with no issues and arrived very quickly. The experience was easy. Ashford will remain on our list of online jewelry stores.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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5
July 26, 2022

Todos los que compré me llega como es y estoy muy satisfecho

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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Easy
July 26, 2022

Very easy to order and good communication thru email

Date of experience: July 25, 2022
North Carolina
1 review
0 helpful votes
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Not a bad deal for the watches
July 25, 2022
Updated review

The order shipped out quickly and was encouraging to use the company again in the future.

Date of experience: July 25, 2022

Hearing from Aasil that the order may not ship out...
July 15, 2022
Previous review

Hearing from Aasil that the order may not ship out the same day is a little concerning.

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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Bought an Earnshaw tourbillon and am very happy with it. The watch was a great price, shipped quickly, and was as described.

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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Easy
July 25, 2022

Easy to purchase. Good price. Great product. Quick delivery

Date of experience: July 25, 2022
Arkansas
1 review
0 helpful votes
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I am satisfied with the product I receive, looks great and built seems of high quality. I did lots of online exploration and the ashford.com offered reasonable price. Later I needed a detailed receipt for insurance purposes and contacted the customer support, and got the response and what I wanted so quickly done. I am highly satisfied with ashford.com and would consider for future needs as well.

Date of experience: July 25, 2022
Massachusetts
1 review
0 helpful votes
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Great overall experience…
July 25, 2022

I had never ordered from Ashford before but took a chance because I loved the look of the glasses and the price was great. And I was pleasantly surprised with the entire experience from order to receiving. I love them! Will order again. Glad I took a chance!

Date of experience: July 25, 2022
Maryland
2 reviews
0 helpful votes
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Sunglasses
July 24, 2022

Selection is really good( although there seems to be more choices for guy's). Shipping is fast and the quality is great.

Date of experience: July 24, 2022
Romania
1 review
0 helpful votes
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Great Watch Great Seller
July 24, 2022

I bought it for about 850 USD, shipping fees included to Europe and this was the best price over the world.

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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Satisfied
July 24, 2022
Updated review

Satisfied with them no problem all was good and satisfactory

Date of experience: July 24, 2022

I tried to use a 10 per cent discount but it refused...
August 13, 2022
Previous review

I tried to use a 10 per cent discount but it refused it

Date of experience: July 14, 2022
Colorado
1 review
0 helpful votes
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Great price and quick shipping
July 24, 2022

Ashford has the best price listed online for the watch I was looking for. After placing my order, I immediately received an order confirmation email, and received the watch within a week. Great company.

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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A satisfied customer
August 23, 2022
Updated review

Ordering was easy. The item I viewed online was the item that was delivered. It arrived by stated delivery date.

Date of experience: July 23, 2022
Ashford W. Ashford Rep
over a year old

Hello,
Thank you for your review. We are glad to hear you had positive experience.

Please reach out to customer service for any assistance.


Ordering was easy
June 27, 2022
Previous review

Ordering was easy.

Date of experience: June 27, 2022
Germany
1 review
0 helpful votes
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Cheap and fast.
July 23, 2022

Easy to use website with amazon payment. Very good price for a Hamilton watch that looks in person much much better than on photos.

Date of experience: July 23, 2022
California
2 reviews
0 helpful votes
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Watch
July 23, 2022

Comfortable and confident in ordering from Ashford, I trust this website.

Date of experience: July 23, 2022