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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Watch wears large, it's 43 mm in diameter and thick. I wear it to bed, because I can review the time easily in darkness. Shipping was fast, thank you. I really appreciate the quick handling time and price.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I purchase few watches which is great and value for money.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Ordered two watches. There was a bit of delay in shipping, but the watches arrived in a reasonable amount of time. One of the watches had a dead battery when I received it. I contacted Ashford and they handled the situation promptly and professionally. Would definitely order from Ashford again.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Saw the exceptional price of a Hamilton watch I wanted at Ashford and Googled this vendor to ensure they were legitimate. Indeed they are! You may not get fresh from the factory packaging, but you'll get the same quality product as advertised.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great offers, unexpected prices, it's like hunting on watches
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Outstanding service, from initial order to delivery, absolutely faultless!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Tus compras seguras y variedad de productos, lentes, relojes y otros productos de mi interes recomiendo la pagina!
I have now purchased two watches from Ashfords. One Hamilton and one Glycine with a Mido or Tissot in the future. These watches when purchased here include the factory warranty. I do not foresee any issues with these Swiss watches but it's nice piece of mind.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great price, smooth checkout, I'll be shopping here again!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Everything went smooth and easy. I will shop with Ashford.com again!
Asked for a discount on a watch just off discount. They generously gave me the prior price. I came back!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
The website is very easy-to-use, easy to place an order and very clear to read about the product. The watch came in perfect conditions, you can tell it is a brand new not a refurbished watch. I'm very happy buying this watch.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I order a Movado watch and you advertised as brand new in the box, well it wasn't. The one you sent was scratched all over the bracelet, you replaced it with another Movado with almost no scratches but it wasn't new as you advertised on your website. I did promise myself not to buy from you again but I do like the sunglasses I'm purchasing today.
Easy to order products, delivery fast and efficient also value for money.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
My items arrived on time and no problem with the products all authentic.
I have made multiple previous purchases from Ashford and have never been disappointed with the quality of the products or of the customer service.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I love purchasing from Ashford. Ashford always offers the very best in brands, at amazing values. This makes the 5th timepiece I have purchased from them and the process, from selection to delivery, has been easy and seamless every time. It goes without saying, I will be back. In fact, there are two items presently in my cart that I will be returning for.
It's a beautiful watch. It really is. But I didn't like the way it felt on my wrist. I requested a return authorization via email ( that's the only route given to request an RMA) but I haven't received a response in a few days. This takes some stars away from customer service. Read your email.
J'ai demandé à Claude de me trouver la meilleure offre pour une Glycine Airman GMT 36mm, le site Ashford était la meilleure option. Livraison rapide de NY, suivi livraison parfait et prix top, je recommande sans hésiter.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Pues me gustaría probar que tal son los relojes que garantía ofrecen como vienen empacados quiero emprender con ustedes
It is always a good thing when you find the exact item you tried on in the store for a great price online. Was resigned to the fact that I was going to wait until a birthday or holiday to make the purchase, but then they had to go and put them on sale... so ordered Monday and had them by Thursday
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.