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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipped on Time, no issues. Great service, with a provided tracking number.
Would purchase from this company again, no complications, product arrived well packaged.
My first experience with Ashford. I have to say that I am impressed with how quick and painless everything was. Will certainly keep the team in mind for future purchases
Great service fast delivery and everything came as expected
Ashford has been around quite a while. Now I see why. Competitive pricing, prompt shipping, after sales follow-up. Ask yourself when the last time you experienced all that...and without screw-ups?
Great price great product as advertised, fast delivery. Ashford did NOT include a proper box or warranty card but the watch was pristine with all films intact and serial numbers and bar codes matching. Shipped in a small black plastic zip clamshell case.
Experienced long delays and serious aggravation getting my watch through customs because Ashford does not offer to prepay all duty and taxes like Jomashop. If you prepay it sails through customs quickly. Going back to only buy from Jomashop.
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Easy to use website. Shipping to Canada only includes the most expensive option. Should add other cheaper options that deliver in a few more days.
Everything was perfect with my shopping experience
Outstanding. At first I was skeptical to buy from you guys, but you are definitely legit 100% authentic thank you
Ordering was quick and easy. The order did not take long at all to come in and was packaged well.
Easy checkout, fast shipping and factory warranty on Glycine!
Nice watch, 40mm 7mm crown. Ronda 150 4 hz. Inside. Sapphire crystal, and a gray leather strap. Model # ES 8812-05 This watch is a limited edition only 300 made.
There are scratches on the product. We are currently taking action on email. It's a new product, so I'm very sorry that this happened.
Sent me a watch that I did not order. Then claimed I was the one who made the mistake.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review. Please reach out to customer service for any assistance you may need