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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Nice watch, 40mm 7mm crown. Ronda 150 4 hz. Inside. Sapphire crystal, and a gray leather strap. Model # ES 8812-05 This watch is a limited edition only 300 made.
There are scratches on the product. We are currently taking action on email. It's a new product, so I'm very sorry that this happened.
Sent me a watch that I did not order. Then claimed I was the one who made the mistake.
My granddaughter requested Jimmy Choo sunglasses for her birthday. She told me on Monday, I received the glases on Thujrsday and was able to gift them to her on Friday!
I paid extra for next day delivery, but when I received the watch the box and case were damaged due to improper packaging.
Ordered from on several occasions and always get product in mint condition and quickly. Truly love Ashford!
Found a watch I liked, had some questions, got it answered quickly, ordered very easily, and got my item quickly within a few days
Everything went well, from ordering to receiving! Thank you
Great choice, great value, good discounts regularly available. Immediate dispatch and swift delivery with no issues at all.
Easy to order, watch arrived very very quickly, we'll packaged and hassle free delivery to the UK.
Excellent service, easy to use website and description of items right on point. My watch is amazing!
I have had my order canceled and have not received a refund from Ashford. This order was placed on 6/6 canceled but i have not received the refund
The sunglasses arrived fast and in pristine condition. 5-star service. Thank you!
Stunning watch, well packaged, arrived in great condition works perfectly. Recommend to purchase.
Nice website. Good prices. Ashford does a good job selling many brands--and their flash sales are great
The delivery of the item ordered was very satisfactory.
Easy shopping experience with many brands and styles to choose from. Terrific prices.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


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