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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great product and fast shipping. Would purchase from Ashford again.
Great price great shipping time will be purchasing again from ashford
Easy and fast. Package arrived on time and packaging was really good. Thank you
I have bought several watches from Ashford and have been very satisfied each time. The watches are as described and the shipping is very fast.
Great service, fast shipping, well packaged! Will purchase from them again.
Watch maker unable to remove link for my wrist fit, screw has too much glue. Contacted Ashford for return/replacement. They told me, per their procedure, they can't take back a watch if the plastic was removed from band. Then how is one suppose to fit the band if the plastic is still on it? The guy basically told me it's not their issue and left it at that. He gave me Gevrils warranty contact info. What about Ashford warranty?! I purchase a lot of watches, and am sad to say that I will never be purchasing from Ashford again. Not my problem was the main reason. At least should have heard me out and tried to help me….Inhad an issue with another on line retailer as Ashford, and they took care of me without question.
Super nice watch. So glad to buy it way below retail.
For the most part, a very good selection of quality products. Especially Watches and Sunglasses which are my preferred choices. Quick and convenient ordering. Good value!
Excellent selections at great prices! Thanks!
So far so good with the GV2! Great look, size, bracelet, movement, AR sapphire crystal, ceramic bezel. Feels great on the wrist! Movement doesn't hack but definitely not a deal breaker for $325 on sale plus an additional discount. The only drawback that I've noticed is the lume. Definitely not the brightest and dissipates quickly. Again, not a deal breaker for me. Overall, a great quality Swiss Made automatic diver (definitely a Submariner homage) for a great price! I'm very happy with it!
Order was accurate and received on time! I would order from Ashford again in the future.
Fast delivery with timely updates. Item well packaged. Thanks!
Was super easy and convenient. Got a great price for the watch and it was delivered within 3 days (incl. Sunday inbetween).
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I ordered 3 rose gold glasses and 3 gold glasses, yet I received 6 rose gold glasses.
What happened with the arrangement?
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UPS sent the package back to Ashford because they missed me when they tried to deliver. I asked Ashford to resend and Ashford said they don't have such policy so they have to cancel it! This is just a waste of time and money!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review. Please reach out to customer service for any assistance you may need