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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast shipping and brand new goods, only a Glycine one was broken
Outstanding experience! I highly recommend Ashford
When you purchase your next watch
Current season model, good reflections and neat design from a well-established brand. I think that I purchased it at a good price too. However, its strap has a defect (curvature) that wasn't solved or the item replaced. Ashford offered me either returning the item or getting a store credit worth 1/4 of the original price of the strap. I accepted since I don't have time to deal with returning and repurchasing process.
Even when there were problems - like a watch delivered with a broken band - getting a refund/replacement wasn't much trouble.
Quality at reasonable cost, good customer service
Have purchased several items from ashford
Everything went well. Description images checkout process. Billing
The whole process was flawless. Delivered to Ireland in four days. Very happy. Will buy from Ashford again
My items arrived on time and perfect condition. Just as described on their website.
It's good, now expecting black friday offers on this purchase.
It was good, but sometimes not smooth with credit card transaction
Between the huge discount in general and the 10 percent off coupon for first order, I feel like I got a steal for this watch
Convenient and quite good deal. It's also very secure when purchase on line.
There is a price advantage.
You can easily purchase trustworthy items.
Shopping was easy. Simple to order. Tracking was quickly available and easy to follow.
The watch arrived in just days brand new only issue was the poor service of UPS maybe Ashford you can switch to FEDEX they give real time tracking
Waiting for delivery then i will write :)
The order was delivered on the. The package was undamaged. Will order again.
The watch looks very elegant. It was a birthday gift to my wife and she fell in love from the first look.
Always a great product always fast service not trying to rob the American people very fair
Love them, for great.!Would order again.! Fast shipping
Easy to place order, but not happy with the Tory Burch sunglasses for the price I paid
Only complaint is I would prefer more communication and tracking. I received a purchase confirmation but not a shipping notice or tracking number. Would have been nice to have
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for sharing your feedback. We’re glad to hear you enjoyed shopping with us, but we sincerely apologize that the product didn’t meet your expectations. We take all customer concerns seriously and would love to make things right. If you’d like, please feel free to reach out to us directly at [email protected], and we’ll work with you to resolve the issue.
Thank you again for your valuable input, and we hope to have the opportunity to serve you better in the future.