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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nice watch. Looke really nice. I was worried about people saying the webiste might not be legit. I have purchased 2 watches so far and both of them are real and authentic.
I have a problem very Big with Ashford, they extracted money without my autorizathion, now Im claiming and I don't have reply.
I need my money return.
The prices for designer sunglasses are one of the best I've seen, there is always a discount code to use for additional savings and the choices of products are great!
Great prices and easy to maneuver thru the website.
Ashford is new to me but was recommended by a good friend of mine. Because I had to return the first purchase, and they were so kind to me, I am buying from Ashford again.
Excellent service good pricing great product would recommend
Great, Love my new watch. Better price on the web!
Great price. Easy ordering process and flexible payment methods.
I already want to buy another pair of these just to have them as backup 😂
Shopping online is easy. I love all the items and checking out is easy.
Fast, easy convenient shopping experience. Nice selection with some great prices. I found Ashford through another retail site and so glad I did! They have a nice inventory to choose from, many with excellent pricing. Delivery for the product I ordered was surprisingly fast and it came well-packaged. I will definitely put Ashford at the top of my list when shopping for accessories.
Found solution for watch that was past return date but didn't work.
Took a little back and forth manipulation, but all ok, hopefully.
Didn't know I had an account with you.
Fast shipping excellent product large variety to choose from beautiful products
The options to buy have become limited over the years. More inventory must be added.
Thanks very much for the smooth transaction, and the ease of receiving the item.
I am very satisfied with this page, the products sold and the discount codes
Great company wish my face was not so small for the glasses. I would have loved to keep them
Unfortunately my 1st order got refused. Money is not paid back yet. I just hope you'll pay back the money and that this oder now works. So far you have the money for two watches...
Very good price and watch is authentic. Will 100% be shopping with Ashford again especially if looking for a Hamilton.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Hi,
We sincerely apologize for the issue you've experienced with your order. Our records show that this was an international order and it has been successfully delivered. We understand how frustrating this situation can be, and we are committed to resolving any concerns you may have.
If you have any further issues or questions, please feel free to reach out to us directly at [email protected], and we’ll be happy to assist you.
Thank you for your feedback, and we hope to resolve this to your satisfaction.