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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,899 reviews

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California
1 review
0 helpful votes
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Easy ordering and reliable shipping
November 22, 2024

The items I bought were better than the photos and it was easy to see things and order online.

Date of experience: November 11, 2024
Washington
1 review
0 helpful votes
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Always great purchase
November 22, 2024

I love ashford since 2018 or so and has always been very happy with many items that I bought through the years

Date of experience: November 11, 2024
Jamaica
1 review
0 helpful votes
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Satisfaction
November 22, 2024

Not bad experience, it's a satisfied experience with your company. Everything was good and the watch arrived in good condition. No complain

Date of experience: November 11, 2024
Chile
1 review
0 helpful votes
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SUPER RAPIDO
November 22, 2024
Updated review

EXPEDITO- BARATO, ME ENCANTO!
BUENOS CUPONES, LA VERDAD ES MUY AMIGABLE

Date of experience: November 11, 2024

MARAVILLOSO
August 20, 2024
Previous review

MARAVILLOSO

Date of experience: August 9, 2024
Arkansas
1 review
0 helpful votes
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Product as advertised, good service!
November 22, 2024

Watch arrived quickly, working well. Tritium markers have plenty of life left as of this writing 11/11/2024. Luminox tritium is subtle but effective on all 3 I have had previously. This one is no exception. 2nd jomashop purchase, certainly will do business again!

Date of experience: November 11, 2024
Ohio
1 review
0 helpful votes
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Always authentic and quality watches!
November 22, 2024

Ashford has outstanding and high quality watches and great customer service.

Date of experience: November 11, 2024
Kansas
1 review
0 helpful votes
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Just what was needed.
November 21, 2024

Simple, easy. Very self explanatory! Easy to navigate. Simple not complicated.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Be careful with cursor
November 21, 2024

Laborious, must be careful to avoid problematic clicks. Frustrating.

Date of experience: November 11, 2024
Idaho
1 review
0 helpful votes
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Great Glasses!
November 21, 2024

Excellent price! Came in a very nice box to make a great Christmas gift for my husband.

Date of experience: November 11, 2024
Maryland
1 review
0 helpful votes
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Love Ashford
November 21, 2024
Updated review

This is my second time ordering items from Ashford. I love the authenticity of their products at great pricing, and they ship quickly too.

Date of experience: November 11, 2024

The website navigation was great
October 24, 2024
Previous review

The website navigation was great - quick to find the product(s) I was looking for and the ease of creating an account made purchasing hassle free.

Date of experience: October 14, 2024
Virginia
1 review
0 helpful votes
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Ashford delivers quality with ease
November 21, 2024

Smooth and easy process. Ashford delivers quality products at unbeatable prices! Great selection and highly recommend.

Date of experience: November 11, 2024
Singapore
1 review
0 helpful votes
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I also bought the glasses last year. They are of very good quality. I will continue to buy them in the future.

Date of experience: November 11, 2024
California
1 review
1 helpful vote
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Good selection, great price
November 21, 2024

Very easy to use, good selection, great price - quick delivery

Date of experience: November 10, 2024
Nebraska
1 review
0 helpful votes
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Excellent price
November 21, 2024

All went well. Will do business again. Thank you. Have a good day.

Date of experience: November 10, 2024
Australia
1 review
0 helpful votes
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Fast delivery
November 21, 2024

Positive experience buying from Ashford, item delivered within 2 weeks to the other side of the world.

Date of experience: November 10, 2024
Colorado
2 reviews
0 helpful votes
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Great watch for a great price!
November 21, 2024

Buying my newest watch was quick and easy. Great experience!

Date of experience: November 10, 2024
Illinois
1 review
0 helpful votes
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Good Quality at a Good Price
November 21, 2024

It was easy to place my order, and delivery was prompt. It was packaged well, and arrived in perfect condition.

Date of experience: November 10, 2024
Texas
3 reviews
0 helpful votes
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Perfect
November 21, 2024

The color blend is as pictured and love the tortoise dimension. Well made as expected for Tory Burch and perfect!

Date of experience: November 10, 2024
Georgia
1 review
0 helpful votes
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Great gift for my husband!
November 20, 2024

Got some error messages checking out but finally achieved it

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Good Experience and Fast Shipping!
November 20, 2024

Overall shopping experience was good, fast shipping arrived in 2 days.

Date of experience: November 10, 2024