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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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The items I bought were better than the photos and it was easy to see things and order online.
I love ashford since 2018 or so and has always been very happy with many items that I bought through the years
Not bad experience, it's a satisfied experience with your company. Everything was good and the watch arrived in good condition. No complain
EXPEDITO- BARATO, ME ENCANTO!
BUENOS CUPONES, LA VERDAD ES MUY AMIGABLE
Watch arrived quickly, working well. Tritium markers have plenty of life left as of this writing 11/11/2024. Luminox tritium is subtle but effective on all 3 I have had previously. This one is no exception. 2nd jomashop purchase, certainly will do business again!
Ashford has outstanding and high quality watches and great customer service.
Simple, easy. Very self explanatory! Easy to navigate. Simple not complicated.
Laborious, must be careful to avoid problematic clicks. Frustrating.
Excellent price! Came in a very nice box to make a great Christmas gift for my husband.
This is my second time ordering items from Ashford. I love the authenticity of their products at great pricing, and they ship quickly too.
The website navigation was great - quick to find the product(s) I was looking for and the ease of creating an account made purchasing hassle free.
Smooth and easy process. Ashford delivers quality products at unbeatable prices! Great selection and highly recommend.
I also bought the glasses last year. They are of very good quality. I will continue to buy them in the future.
Very easy to use, good selection, great price - quick delivery
Positive experience buying from Ashford, item delivered within 2 weeks to the other side of the world.
Buying my newest watch was quick and easy. Great experience!
It was easy to place my order, and delivery was prompt. It was packaged well, and arrived in perfect condition.
Got some error messages checking out but finally achieved it
Overall shopping experience was good, fast shipping arrived in 2 days.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.

