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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was a little skeptical about what I was going to receive, but the Uboat watch came with the original box and papers.
Easy to purchase and delivery was fast but my biggest issue was it didn't come with a manual or warranty. I registered the watch online but said there's warranty information is not available. Also, the manual can be downloaded but it never pushed through, just circling forever. So yes, how will I know how to operate this thing?
Excellent and user friendly website
Appreciate low prices and prompt delivery by Ashford. However, oftentimes received watch is an obvious recirculated return—as evidenced both by the condition of the watch and packaging. If I order a new and unused watch, that is what I should receive. I have just ordered a U Boat 8891 and hope these comments will be taken to heart as I plan to gift the watch.
Have bought many watches from Ashford. Good prices and prompt delivery. Problem is that most watches received were obviously returns with hastily reassembled packaging, making gift giving awkward.
Tissot watch was wonderful and pricing was really good. Verified authenticity on Tissot website too.
Ordered a watch for shipping to the UK. Arrived safe and sound.
Ashford doesn't disappoint they deliver great high quality products..
The process was great, from ordering to delivery. The watch is also very beautiful and my husband loves it!
Ashford offered an excellent price on my watch and shipped it quickly and well-packaged.
Love the prices and I had to return a defective watch and customer service was so amazing and helpful. I'm waiting for it to return.
Love the prices but the Luminox watch cases for the F22 raptor and the F35 lightning were the cheap cases with no paperwork. They were the boxes that were supposed to come with the watches
Received my product about 3 days after ordering. Order required a signature which was great as we have theft issues in my neighborhood.
Everything ok, great response form ashford.
I will buy again
Always get great service. Product is always top-of-the-line. Bought several Pairs of sunglasses and a beautiful Hamilton watch. Always shipped on time, and will continue to buy from Ashford.
Mod with a tad of conservatism. Authentic made-in-Italy frames. Nice!
I am very satisfied with my purchase. The watch works well and looks exactly as described. The purchase and delivery process was problem free.
See above review! They are the best on line seller for luxury watches. Period.
Amazing time piece. Ashford is a wonderful company. I've bought many pieces from them and they take great care of their customers.
The Zeno men's diver is AMAZING! GIGANTIC case and incredible lume and design. Highly recommend!
Unboxing video, here: https://youtu.be/-9g0RjlcnBo
I love watches. Ashford never fails to disappoint. The brands and the price can't beat it.
I was impressed how quickly the company responded to my situation.
Website is a littler confusing and slow to refresh the pages. I hope you can improve
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members