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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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It's a beautiful watch. It really is. But I didn't like the way it felt on my wrist. I requested a return authorization via email ( that's the only route given to request an RMA) but I haven't received a response in a few days. This takes some stars away from customer service. Read your email.
J'ai demandé à Claude de me trouver la meilleure offre pour une Glycine Airman GMT 36mm, le site Ashford était la meilleure option. Livraison rapide de NY, suivi livraison parfait et prix top, je recommande sans hésiter.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Pues me gustaría probar que tal son los relojes que garantía ofrecen como vienen empacados quiero emprender con ustedes
It is always a good thing when you find the exact item you tried on in the store for a great price online. Was resigned to the fact that I was going to wait until a birthday or holiday to make the purchase, but then they had to go and put them on sale... so ordered Monday and had them by Thursday
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
The order was ready at th collection point within some 5 days, packed perfectly. Great experience, will surely make more purchases in the future.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
The last watch I bought was a pink face watch I think is fantastic.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I received my purchase in great time and I love it. The watch was as it looked on the ad.
Love ordering from the this site. I have ordered many times and will continue as the deals are great prices and the people I gift really like what they get from me. Thx Ordered Christmas presents and everyone loved their items.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Some of the products are perfect. I returned the other ones, and the returning process is also smooth.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Was easy to order. Let's see how many days it takes to reach me.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Delivered on time, and the the watches looks good and affordable!
Duży wybór, świetne ceny i rewelacyjny czas dostawy.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Wcześniej kupiłem kilka zegarków, teraz inny produkt wygląda świetnie.
Overall, everything went well. They'll disappointed like I said on the band, but otherwise happy but the purchase. Thank you.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Pretty simple Straight up Platform Good price discount's!
Communication from Ashford was good. Email sent every step of the way. Fast delivery as promised. Have not need to call anyone yet so I can't comment on that part of the service.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Shopping on Ashford is seamless. Great prices, and delivery options!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I've purchased several watches and glasses, all top quality.
Definitely recommend, however it's a shame that some products don't ship to EU
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Ordering from ashford was simple and they kept me informed on every step of the shipping process which was fast and worry free.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Mi producto que en este caso fueron las gafas MK llegaron súper rápido y sin problemas y excelente calidad. No tuve ningún problema
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I ordered and got it in the mail a few days later. Watch was just as advertised.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I can't remember how many watches I have purchased on Ashford but it's quite a lot and they have always been shipped promptly. Never had an issue.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I purchased this pair of sunglasses from Ashford because they had the price on the pair that I was interested in and the ordering was fast and even faster the delivery. The overall experience was great.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.