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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I purchased a watch that was supposed to be on sale for Labor Day. Two weeks later the price went down $15. Thanks Ashford! 👎🏼
Unfortunately my first and last purchase from them, the watch I bought didn't work
The shopping experience was easy to navigate and completed my purchase quickly. Shipping took an adequate amount of time and arrived damage free. I would buy from Ashford again.
I received the eyewear frames and they were very loose and large on my face. I returned them and have tracked them. They were received at your company and I am awaiting a refund.
Quick, easy and safe! Bought from Europe, shipped from usa arrives in 3 days
Love my glasses! I lost my lucky brand glasses and was looking for an exact one! Thankfully ashford had them. I'm so happy! Plus, delivery was super fast, I received my order in 3 days.
Quality product. Fast shipping. Wish there was a free exchange option.
Bought over 11 diff. Watches, all authentic, all better prices than others, quick delivery
Always exactly what I ordered, have bought 15 diff. Watches, never had t
Never not satisfied. Always get quick service when ordering
Delivery was prompt and the item was as described.
Delivery was prompt and packaging was very good. That is why why I'm purchasing again from this site.
I was about to buy this watch at the Movado Company store and my firend found it on your web site much cheaper. It arrived quickly too.
Im glad i found ashford, they had great quality options for fantastic prices!
I am a many time repeat customer at Ashford for very good reasons. The selection, pricing and service are top notch. As Arnold would say... I will be bach :)
Not a great impression for my first purchase. Highly unlikely I will return... 😥
I had a stored credit which needed to be applied manually to my order. Jacob took care of it very quickly. Excellent service!
Products just as described, great support, even if the courier has problems!
Real brand at great price, the shipping was fast and no problem at all.
The sunglasses were exactly what I needed and hoping for. Fantastic prices and delivery. Will purchase from Ashford again and recommend to my family and friends!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

