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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,825 reviews

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Georgia
1 review
0 helpful votes
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Ashford made simple to order
December 16, 2024

Easy, precise, straightforward, no gimmicks. Will definitely be back for more

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
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Excellent experience. Thank you. The watch was well packed and shipped quickly.

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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Easy and affordable
December 16, 2024
Updated review

Excellent and affordable. Good customer service, timely delivery

Date of experience: December 19, 2024

Watch
November 3, 2024
Previous review

Excellent shopping experience and affordable prices/quality

Date of experience: October 23, 2024
North Carolina
1 review
0 helpful votes
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Versace Watch
December 16, 2024

Great look and I love the watch. Great great great watch!

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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5 Stars
December 16, 2024

Shopping with Ashford was an amazing experience, I will be purchasing from them again.

Date of experience: December 6, 2024
Nevada
1 review
0 helpful votes
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Nice but payment error
December 16, 2024

I love your prices but very difficult to add payment method while shopping using mobile/ cell phone. I doesnt show any option to add the payment method. I always have to log on on my desktop and you have to edit the shipping method and add it again, then only it shows option to add payment even on desktop / laptop. I figure it out myself after wasting some time. Kindly fix the bug as t waste a lot of my time.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Great online Watch shop.
December 16, 2024

Overall great online service, I would recommend Ashford for your wrist Watch needs or shopping for one.

Date of experience: December 6, 2024
France
1 review
0 helpful votes
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Mostly satisfied
December 16, 2024
Updated review

The brand new watches I bought were all delivered in their original box.

Date of experience: December 6, 2024

All was ok except warranty card date
October 18, 2024
Previous review

I bought one Hamilton Thinline Automatique in September 2024 and the date on warranty card was April 2022! The watch is ok and was delivered with Hamilton soft case and all the papers.

Date of experience: October 8, 2024
District of Columbia
1 review
0 helpful votes
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Gr8 watches and gr8 prices
December 16, 2024

Great watches with great pricing. Can't beat the quality also

Date of experience: December 6, 2024
India
1 review
0 helpful votes
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Very Good!
December 16, 2024

Good product, best prices, variety in selection, quick shipping! Would buy again!

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Great choices
December 16, 2024
Updated review

I've purchased a few watches, and have been very happy with each purchase.

Date of experience: December 6, 2024

Great Selections
September 30, 2024
Previous review

I enjoy looking through the site, they have a great selection.

Date of experience: September 20, 2024
TW
1 review
0 helpful votes
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Nice nice
December 16, 2024

Thank you so much. No hassle fast delivery and fast transaction. At First I was worried because it is my first time to order watches here but after I received my items I was so satisfied and glad that I choose asford to order this

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Very well priced, honest good service
December 16, 2024

Great prices smooth shopping experience. On time delivery

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Happy Customer
December 16, 2024

My experience with Ashford was great, they had great selection of watches.

Date of experience: December 17, 2024
Wisconsin
1 review
0 helpful votes
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Genuine and Reliable
December 16, 2024

The product was genuine and was shipped on time. Overall a great experience.

Date of experience: December 5, 2024
Missouri
1 review
0 helpful votes
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Fabulous watch for a fabulous price
December 16, 2024

Seamless and rewarding-- no difficulties of any kind and a fine watch at the end of it.

Date of experience: December 5, 2024
Texas
2 reviews
0 helpful votes
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Comprar
December 16, 2024
Updated review

**************Bien ********************************

Date of experience: December 5, 2024

Difícil de configurar los datos de compra
December 5, 2024
Previous review

Difícil de configurar los datos de compra

Date of experience: November 25, 2024
Washington
1 review
0 helpful votes
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Love it so much
December 15, 2024
Updated review

I buy them so fast, the service is so ok, thankyou so much. I will buy later

Date of experience: December 5, 2024

Love it
December 14, 2024
Previous review

Love it so muchOnly 38 more characters to complete your review!

Date of experience: December 4, 2024
Texas
1 review
0 helpful votes
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Beautiful
December 15, 2024

I lost 2 Bulova watches in my life time. This is my 3rd one so Beautiful

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great Prices
December 15, 2024
Updated review

I have ordered from Ashford several times and always have had great service.

Date of experience: December 5, 2024

Great selection of watches.
December 4, 2024
Previous review

Never had an issue with service or products. Great place for watches.

Date of experience: November 23, 2024