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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,774 reviews

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Louisiana
1 review
0 helpful votes
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I like Ashford
September 25, 2025
Updated review

Ashford is a good company to deal with. They ship quickly and the watches are reliable and just as described.

Date of experience: September 15, 2025

Good experience
May 2, 2025
Previous review

Ashford is a very good straightforward seller. I remember that time and have looked at others people's good reviews.

Date of experience: April 22, 2025
New York
2 reviews
0 helpful votes
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First time buyer!
September 25, 2025

Great selection of glasses. I am pleased with my selections for the most part and delivery was fast. Will order again.

Date of experience: September 15, 2025
Ohio
1 review
0 helpful votes
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Attractive & affordable!
September 25, 2025

Easy to order & they were quickly delivered (5 days)

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Great service and expedite Shipping
September 25, 2025
Updated review

Love everything about Ashford! Highly recommended!

Date of experience: September 14, 2025

It was great
September 12, 2025
Previous review

It was great

Date of experience: September 2, 2025
Florida
1 review
0 helpful votes
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Easy way to shop for quality timepieces.
September 24, 2025

Website made it easy to zero in on exactly what I was looking for.

Date of experience: September 14, 2025
Ohio
1 review
0 helpful votes
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Easy, nice, quick and seamless!
September 24, 2025

I've never shopped here before, but was searching for a Versace pen and saw that they sell them. The website was easy to use, my order shipped quick, and arrived in the mail just a few days after!

Date of experience: September 14, 2025
Texas
1 review
0 helpful votes
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A Refreshing Experience
September 24, 2025
Updated review

We live in a world where what you see and what you receive are two entirely different things. Shopping with Ashford was a refreshing experience. I was very skeptical, but I needed to get my husband a new watch, and he had seen Ashford's ad on FB. I took a deep breath and decided to order a Luminox watch. Not only did we receive a genuine Luminox watch, but it was the one I had ordered, and I received it in under a week. Thank you for being a real and honest company.

Date of experience: September 8, 2025

I hope this isn't some Temu type scam
September 13, 2025
Previous review

I hope this isn't some Temu type scam. I was just scammed recently by a company claiming to be US based and it turned out they are a Chinese company. What they promoted and what I got are two very different things.

Date of experience: September 3, 2025
Spain
1 review
0 helpful votes
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Compra perfecta ningún problema.
September 24, 2025

Hubo un pequeño problema con un pago pero culpa de mi banco lo solucioné sin problemas.

Date of experience: September 14, 2025
Australia
1 review
0 helpful votes
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The sunglasses nice
September 23, 2025

It take so quick to delivery. But the problem it is cost very expensive to delivery international cost.

Date of experience: September 14, 2025
California
1 review
0 helpful votes
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One of a kind
September 23, 2025

Awesome experience will recommend to friends and family

Date of experience: September 13, 2025
Maryland
1 review
0 helpful votes
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Online shopping
September 23, 2025

No complaints. It was the basic online shopping experience

Date of experience: September 13, 2025
New York
1 review
0 helpful votes
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Unbeatable prices and styles
September 23, 2025
Updated review

Great got more than expected and what I was looking for

Date of experience: September 13, 2025

Love the prices and authenticity
September 10, 2025
Previous review

Love the prices and authenticity

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Simple, affordable
September 23, 2025

Good deal on the product I bought compared to it's retail value, would purchase from here again

Date of experience: September 13, 2025
Greece
1 review
0 helpful votes
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Fast delivery
September 23, 2025

I will shop again because of the good prices and fast delivery

Date of experience: September 13, 2025
Florida
1 review
0 helpful votes
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Awesome experience as always
September 23, 2025

Ashford not only has competitive prices, but the user interface to navigate and review watches is great and the site is never down. I've noticed that Ashford has inventory that no other similar sites have.

Date of experience: September 12, 2025
Rhode Island
1 review
0 helpful votes
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Sale Scam
September 23, 2025

I purchased a watch that was supposed to be on sale for Labor Day. Two weeks later the price went down $15. Thanks Ashford! 👎🏼

Date of experience: September 12, 2025
New York
1 review
0 helpful votes
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Love the discounts
September 22, 2025

Unfortunately my first and last purchase from them, the watch I bought didn't work

Date of experience: September 12, 2025
California
1 review
0 helpful votes
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Easy and convenient
September 22, 2025

The shopping experience was easy to navigate and completed my purchase quickly. Shipping took an adequate amount of time and arrived damage free. I would buy from Ashford again.

Date of experience: September 12, 2025
California
1 review
0 helpful votes
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Great Seller
September 22, 2025

Very easy to order and product delivered was as described.

Date of experience: September 12, 2025
Connecticut
1 review
0 helpful votes
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Too large for my face
September 22, 2025

I received the eyewear frames and they were very loose and large on my face. I returned them and have tracked them. They were received at your company and I am awaiting a refund.

Date of experience: September 12, 2025