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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Had an excellent experience shopping on Ashford.com. They offer a fantastic selection of luxury watches at great prices, and the checkout process was quick and easy. My order shipped out right away and arrived much faster than I expected, packaged securely and in perfect condition. I'm very happy with my purchase and will definitely shop here again!
This product is the same as everyone else's, but it is half the price.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Fantastic pricing, custom service, and product received was top notch.
Easy to use website and ordering process.
It was a good experience; it was on this website that I found the watch I was looking for. If it's genuine, it was a good deal. It was very easy to purchase on the website, and I could always track the merchandise. Delivery was to Portugal, I had no problems with customs, and it arrived within the expected timeframe.
Excellent product, prices, quality and continuous variety. On the few occasions I've had to work with customer service they have been phenomenal as well. Super supportive and helpful! I love Ashford and I tell everyone I can to shop with you!
Great deals on current name brand styles! Great Online shopping experience everytime!
No los conocia, solo a su competencia, pero al descubrirlo experimente las buenas ofertas que ofrecen
I love the sunglasses but don't like to give reviews
I usually ordered in USA, but I don't know delivery to Korea. So if it works I will be recommending friends and I gone a be order more Ashford again.
Competitive price as compared to the same products available in the market
This is my 3rd time buying from Ashford and transactions are always smooth, fast shipping and great products
Very good quality product, well done Ashford, you guys knocked it out of the park
I don't know that I could say that I had an experience with Ashford. The experience (such as it is) was entirely online and while smooth, it wasn't exceptionally memorable. All of this is to say that the experience was neutral, which is a net positive these days. Take the W.
When they have great sales, do not pass them up. This is my second purchase of a great sale price watch and will buy again from them in the future.
I have bought 3 watches prior and satisfied with all of them.
It was easy to place the order. It was a great price. Shipping was fast and the product was perfect.
The price was great. Check out was easy. Shipping was affordable I loved it
The hole customer experience has been very positive. I will order again for sure!
Found your website from "Just one more watch". As advertised, very happy
I had a fantastic experience shopping on the Ashford website! The platform is user-friendly and well-designed, making it incredibly easy to explore their wide range of products. I loved how the items were neatly sorted by brands, and the filters were a game-changer for narrowing down my search to find exactly what I wanted. Browsing felt seamless and intuitive. The shipping process was straightforward and impressively quick, with my order arriving promptly and in perfect condition. Overall, Ashford delivered a smooth and enjoyable shopping experience—I'll definitely be back!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.