Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am still waiting for the email response for return request
Good customer service when I've had to interact with them in the past.
Got this for my gf birthday and she looovveesss it. She really wanted the watch and when I saw that it was on discount I wasted no time and grabbed it right away
I purchased a Glycine watch from Ashford a couple of years ago. My watch arrived quickly, was well packed and priced below other retailers. Great job! Thank you!
I have purchased several watches. I am very happy with my purchases.
All the items are received on time, in original packing, and prices are unbelievable
Ordered several watches before. Great selection and quality.
I will buy again from Ashford. I'll say goodbye to Jomashop.
Easy website and checkout. I ordered two watches that I have wanted for a long time. They were at a really good price. The description was accurate and they arrived in good time. The only bad thing is trying to decide which one I will wear for the day.
My watch had an issue 6 mo after purchase. The warranty service took 6 months and was bad- the watch failed again in a month. However, for $150, I will throw it away if anything happens.
I had ordered watches and received. The quality of watches satisfied me. Thank You.
Muchos artÃculos, con muy buenos descuentos, son de gran calidad, hay para todas las edades
Always exceptional product selection, value, and customer service.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

