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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I loved shopping this site. I will definitely shop there again
Ordered a pair of Burberry sunglasses. Was really impressed with the product. Perfect condition, packaging and arrived right on time as expected.
Frequent difficulty logging in. Most time I have to try three or more time before I can log in to my account. Not a problem, just an annoyance.
I have purchased a watches from Ashford for my wife for Christmas for many years. Once my wife did not like the style of the watch. Ashford quickly and easily exchanged it and it is the reason why I continue to place orders with Ashford.
Nice experience watch is boss authentic and black color looks good
Brand new watch was not working, thought it was the battery and took it to jeweler and they gave me the bad news that the new watch was broken. Still in process to return and repurchased the same watch with hopes it's a working unit.
Legit and seamless purchase. I definitely recommend buying from Ashford.
Such a great buy! These were so much cheaper here than other places I checked.
My previous order got canceled (same items) duo to some missing address, i don't know what was wrong, i put everything correctly. And i could not have it in time for my 6th anniversary. So i reordered it but I'm a bit disappointed
Im been getting my watches from ashford since 2018 always great quality and great prices!
Great selection of product, amazing price and super fast shipping. Love it!
Authentic and properly packed. Always neat and excellent. Hope to have special discount for frequent buyers
I always check on your products and hope to have more watches and eyeglasses for men as i trust the authenticity of your product.
Product as described good delivery time and able to call if there is a problem and talk to someone stateside!
They deliver on time and describe the real deal! Can't go wrong!
Very good I received everything on time and exactly what I ordered. Appreciate it. Thank you.
My luminox Commander came really quick and as described new in box.
Love it
Very nice price for a new Luminox. And the delivery was quick and item is new as advertised.
Thanks.
Wonderful! Lots of great items. Will be shopping here again.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Hi Carlos,
We sincerely apologize for the issue with your watch. While we strive to ensure all our products are sent in perfect condition, sometimes unexpected issues arise. We’re committed to making this right and hope you’ll be satisfied with your new watch.
Thank you for your understanding!