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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,824 reviews

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Oman
1 review
0 helpful votes
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Buy with thorough review
December 30, 2024

The shopping process is fine and filter needs some enhancement.

Date of experience: December 29, 2024
Texas
1 review
0 helpful votes
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Very good price
December 30, 2024
Updated review

Amazing easy and good discounts and high quality. Easy to deal with

Date of experience: December 19, 2024

Very good prices
December 29, 2024
Previous review

Very good prices

Date of experience: December 18, 2024
Florida
2 reviews
0 helpful votes
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Found some great Christmas presents
December 30, 2024
Updated review

Always find gifts for everyone, great prices, customer service #1

Date of experience: December 19, 2024

Great prices
December 30, 2024
Previous review

Always wonderful...can find something for everyone...

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Great experience
December 30, 2024

Great products at amazing prices. I love it.
Thank you very much.

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Perfection
December 30, 2024

Great price good options with a seamless process. Delivered ahead of eta given.

Date of experience: December 30, 2024
Ireland
1 review
0 helpful votes
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Well recommended online shop
December 30, 2024

Always enjoy shopping with Ashford & a company that I always trust. For years, this is my favourite shop without a doubt!

Date of experience: December 19, 2024
Israel
1 review
0 helpful votes
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Great shopping experience!
December 29, 2024
Updated review

Ordered from Ashford several watches and very happy with any order.

Date of experience: December 29, 2024

Nice
May 27, 2024
Previous review

Very good shopping experience, third watch I ordered from this site, thanks a lot 🙂

Date of experience: May 17, 2024
New York
2 reviews
0 helpful votes
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Always good
December 29, 2024
Updated review

This is like the sixth watch I've bought from Ashford and it's always a good experience

Date of experience: December 19, 2024

Gifted a watch
September 9, 2024
Previous review

Ashford is always a simple transaction. What lore can I say.

Date of experience: August 30, 2024
France
1 review
0 helpful votes
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Good quality, quick delivery
December 29, 2024

Easy to find, good price and quality, quick delivery. Pity that taxes and VAT are not known when ordering, which leads to a substantial additional cost afterwards.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Yes that's all true for me, as well as other persons
December 29, 2024
Updated review

It has been difficult for me in this time of grievous and extreme mourning. Let us pray, almighty so-and-so...great job

Date of experience: December 19, 2024

Yes that's all true
December 22, 2024
Previous review

It has been difficult for me in this time of mourning. Let us pray.

Date of experience: December 11, 2024
New York
1 review
0 helpful votes
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Good company, reasonably priced goods
December 29, 2024

The items I purchased at Ashford were genuine and of good quality and condition. The packaging was not always good.

Date of experience: December 19, 2024
New Jersey
1 review
0 helpful votes
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Shipping info
December 29, 2024

Shipping info was mentioned at the end, should mention earlier in the order process

Date of experience: December 19, 2024
Michigan
1 review
0 helpful votes
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Just perfect
December 29, 2024

If you are worried about ordering from an online company, especially for these type of watches, we were greatly satisfied. Came in authentic packaging and paperwork.

Date of experience: December 19, 2024
Arizona
1 review
0 helpful votes
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Best place to buy a watch on the web.
December 29, 2024

Always has the best prices! Easy to navigate the website.

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
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10% off
December 29, 2024
Updated review

I was told I was sent a 10% off coupon that I never received. I received after purchase

Date of experience: December 19, 2024

I was told I was sent a 10% off coupon that I never...
December 19, 2024
Previous review

I was told I was sent a 10% off coupon that I never received

Date of experience: December 9, 2024
Philippines
1 review
0 helpful votes
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Easy to use
December 29, 2024
Updated review

Easy to navigate and can track items using their track order!

Date of experience: December 19, 2024

Easy transaction
June 11, 2024
Previous review

Easy transaction

Date of experience: June 1, 2024
Texas
1 review
0 helpful votes
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Good
December 29, 2024

Got the order in time, good thankyou very much. Thankyou very much

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Bought hamilton last year was very nice, was hoping to see more of that brand, ball etc

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Beautiful 😍
December 29, 2024

Good 😍... Me encanta el reloj.precioso...!

Date of experience: January 1, 2025
Canada
1 review
0 helpful votes
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This product is very high quality but even better is Ashford. After 8 purchases and many more coming God-willing, Ashford been great! Jacob especially has been fantastic and built trust between this brand and ourselves!

Date of experience: December 18, 2024