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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,729 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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District of Columbia
1 review
0 helpful votes
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Amazing service
August 22, 2016

Truman was very helpful and knew exactly what I was looking for. He knows how to do business!

Date of experience: August 21, 2016
Texas
1 review
0 helpful votes
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Marshea
August 22, 2016

He was completely different than 3 other agents. They made me so angry. I was very hesitant to deal with this company again. He did a good job. Bless him!

Date of experience: August 20, 2016
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback. Our company is proud to have live agents working directly with the customers for a thorough and more personal approach. We understand that experiences may differ from person to person and are glad you found someone to suit your needs perfectly.

With kind regards,
ITN Team

Virginia
1 review
0 helpful votes
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Great
August 20, 2016

My experience was great!
Albus was very helpful with all my questions.
I will definitely be speaking to him again for all my future ticket purchases.

I recommend him!

Date of experience: August 18, 2016
California
1 review
0 helpful votes
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Great Customer Service
August 17, 2016

We had an unexpected death in our family and had to fly to Poland at the last minute.
Your customer service representative, Damian V. made an otherwise difficult trip very easy and he followed through on every detail.
He promptly returned phone calls, and was with us every step of the way!

Date of experience: August 16, 2016
Connecticut
3 reviews
5 helpful votes
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Will use for all travel now
August 16, 2016

I had been the most annoying customer to the agent. I wasn't able to confirm anything for a whole month. Prices and better flights were dwindling. Tina contacted me regularly to check my status. In the end she ended up getting a terrific flight, exactly as I had hoped and a very good price - considering the last minute booking.
I am definitely using this agent again! BTW I was very surprised to how terrific the experience had been. In the past these kinds of providers are horrible but Tina was able to change my opinion around.

Date of experience: August 16, 2016
Michigan
1 review
0 helpful votes
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Agent
August 16, 2016

The agent was exceptional. She worked with me on finding the flights I requested at a low price. She also followed through after the purchase to ensure I got the itinerary and understood the required documents needed to travel. Will definitely use them for future purchases.

Date of experience: August 15, 2016
Illinois
1 review
0 helpful votes
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Satisfaction
August 15, 2016

I'm very satisfied with my agent, Mr Navi P. Courteous and very helpful. Thanks so much..

Date of experience: August 14, 2016
GB
1 review
0 helpful votes
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Unbeatable prices!
August 14, 2016

Quick, professional service that beat all other advertised Internet prices. Twice in one month!

Date of experience: August 14, 2016
New Jersey
1 review
0 helpful votes
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Was a pleasure dealing with Jacob he really gave us all the time we needed to get exactly what we needed!

Date of experience: August 13, 2016
California
1 review
0 helpful votes
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II t was very good experience with the customer service agent, Mr, Nash, he did disclose everything which was in the favor of agency, but did not disclose agency fee to be charged to me before I booked my ticket. Therefore I am sure if I bought the my ticket at the fair price. I kind of disappointed with it, and may not use this agency for my travel needs again.

Date of experience: August 13, 2016
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your feedback. We are sorry to hear that you are disappointed in us. The breakdown of all the charges is usually listed in the payment form and indicates where each amount goes. Kindly provide us your ITN confirmation number or the ticket number and we will check our records of your booking. You may send your details to [email protected].

With kind regards,
ITN Team

Washington
1 review
0 helpful votes
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Trip to Greece
August 14, 2016

I did a request on line and a few minutes later Dallas called me and found a good ticket for me with little lay over.
He called me again and made sure That was the best for me.
That was quick, professional and plaisant.
I will call him again for my next flight.
Thanks.
JP

Date of experience: August 13, 2016
Connecticut
1 review
0 helpful votes
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Great people to deal with.
August 14, 2016

Very Good, agent was very helpful and very professional. Had good results with this agency last year and used them again for this year for booking my trip.

Date of experience: August 13, 2016
California
1 review
0 helpful votes
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I appreciate the 1st class quick experience!
OMG-Safe and Secure too!

Thank you!

Date of experience: August 11, 2016
New Jersey
1 review
0 helpful votes
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Buying the much needed tickets
August 11, 2016

I had put in a request for 2 tickets to Macedonia. I'd already purchased them thru Priceline which was the cheapest site I could find. The tickets at ASAP were almost $500 cheaper and the agent was VERY VERY helpful... Please note that I haven't taken the trip yet so I'll rate ASAP again after the trip.

Date of experience: August 10, 2016
Louisiana
1 review
1 helpful vote
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International Flight
August 11, 2016

Had a very good experience. I'm used to booking thru other search engines for flights/vacation packages so it was a different experience to have to phone in. But between a 100 phone calls and probably 100 emails we finally got exactly what we needed. All of those issues were from us and not our agent because of our times to be able to communicate. Our agent was very patient and understanding.

Date of experience: August 10, 2016
Texas
1 review
0 helpful votes
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Flight booking
August 10, 2016

Great experience! Daphne is awesome. She's very helpful through the whole process. Will recommend this site to friends and will definitely use this site again!

Date of experience: August 9, 2016
Virginia
1 review
0 helpful votes
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The best ever
August 10, 2016

JD was a massive help to us and no one should not know about AsapTickets. Thank you for the patience JD.

Date of experience: August 9, 2016
Minnesota
1 review
1 helpful vote
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Good deal
August 9, 2016

Was a good experience but would be better with a web based modern system than is now

Date of experience: August 8, 2016
Washington
1 review
0 helpful votes
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Travel to chicago
September 7, 2016

3 hours delay los angeles airport so far everything turn ok

Date of experience: August 6, 2016
New Jersey
1 review
0 helpful votes
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Excellant
August 7, 2016

The agent was thorough, pleasant and accurate in scheduling as we requested. We will certainly do business with this group again.

Date of experience: August 5, 2016