On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
Phillip was great, even found us a better deal and was very pleasant. I will use you again! Thanks!
So fast and professional and a good priced off ticket in this time off season i highly recommend asap to anyone who is looking for a traveling ticket.
I didn't expect how fast I would have gotten my ticket. When I was looking for a ticket on my own I found nothing. I am so happy ASAP was here help me especially because it's hard to fine a good priced ticket in this time of season. I highly recommend ASAP to anyone who is looking for a convenient traveling.
Immediate phone call from a travel agent (Adonis) once I submitted my travel request online. Great service... everything was handled smoothly and professionally and I feel like we got the best ticket price. Got excellent flight times. Great job. Will definitely use this service again.
I would highly recommend ASAP Tickets not only for the best rates ever, but the flight times are in line with all other and the customer service is awesome! We were notified of a flight time change (by the airline) and they worked with us to get the next best option.
Agent Sworn was very polite, patient and thorough. They saved me a lot of time and headaches. Glad I found ASAP to assist my travel. Would use again for my next trip.
Zarfi was the best! I really enjoyed my booking experience this him! I plan to recommend all of my traveling friends to him!
Miley got back to me in real time even though we were in different tme zones. Even if it was to tell me "it's 0530 here and I will contact you when I get to the office in 2 hours." She answered all my questions and sent me e-mail confirmations addressing my concerns quickly. With other travel agencies, there has been a one week delay between communications-not the case with Miley! Terrific service!
Axel was very helpful, hard working guy, pleasant. Made my life easy. Gave me the flights I needed, not the cheapest one but succeeded to give me the trip that is easy for me. I would recommend and use your company because of the help I get from your emplyees.
Just an easy way of doing business. I highly recommend ASAP especially Agent ELONA who worked with me in making sure that my travel arrangements were made easy because our trip begins with tickets purchase.
DO NOT USE THIS ASAP. I am a seasoned traveller, having lived in several countries, having travelled across the globe regularly for work and pleasure, and having worked for an international education company. ASAP is by far the least trustworthy travel business I have ever dealt with. On this occasion I was looking to purchase tickets for 3 persons, traveling from the USA to England over Xmas 2017. I found a good deal with Priceline, but ASAP found slightly cheaper rates. The person I dealt with at ASAP was named Greg. I should have been alarmed by his poor quality and unprofessional written English, and further so by his broken English while speaking on the phone. Oh, and I should mention that he called regularly over several days, even though I told him on multiple occasions that I was not yet ready to purchase. Anyhow, I did purchase tickets, and saved $300 compared to Priceline for very similar flights. However, after I made the purchase I was called back and informed that this price was only available if I purchased their trip protection, and that I would need to spend more money to keep my tickets. I had looked at the so called trip protection, and it amounted to items already included by the airlines, or covered by most credit cards. Subsequently, I spent over 30 minutes arguing my case with Greg, who did not understand most of what I was saying due to his poor English. Greg did tell my however, that if I pay this extra fee now, that next time he would give me a very good deal. Of course my trust was completely lost, and I wasnt sure I would see my tickets or money again. I have subsequently found reviews on from other individuals on trustworthy sites such as Tripadvisor and Lonely Planet, who claim similar experiences. In sum, the business practices of this company are very shady, and they are not to be trusted. DO NOT USE THIS SERVICE unless you want to be scammed and potentially lose your money.
First time i used ASAP and my destinations and dates changed but it was great quick service on their part
Amber is such a patient person whenever she is working on my reservations. I have used ASAP for sometime and it's always been great service.
Gloria was a gem she was for me all the time she updated my flight info to suite my travel times and she won the day.
Professional, friendly customer service. Ocean was very helpful friendly and the most patient person I ever met. I was one of those customers who cannot decide what they want with so many questions.He handle the situation very professionally and he was very helpful and kind. Thank you so much Ocean and ASAP.
Thank you so much for the great service, Dominic my agend was very courteous, kind, professional and understanding.
Will definitely call again as we travel a lot!
Will recommend to all who ask me for a great travel agency/agend.
Dominic went above and beyond to accomodate my travel needs and requests.
Thank you so much ASAP and especially Dominic!
Thank you to Tabs, the agent who assisted me in securing mine and my friend's flight to the Philippines! We both have not been back since we were little girls... 50 years for me and 49 years for her. Tabs answered all of my questions and was very helpful and patient. I am traveling to the Philippines next year with family and will definitely book thru ASAP tickets again with Tabs. Looking forward to booking my future flights with your company.
With gratitude,
Alexis McCutchen
Penelope was EXCELLENT! She worked with me for several days to get good flights and good rates for my daughters international trip for school. Saved a LOT over other online travel sites (Orbitz, Travelocity, Expedia etc.)! Wish I'd known about them a long time ago! Will definitely use this service again!
I was really expecting a lower price. Because it is in Kennedy airport it should really be what you have advertised that the price of $497. I should have understood that is only a price that looks good on an ad.
Thank you for your feedback.
The advertised prices come with certain restrictions, but they are obtainable to a flexible customer.
Please send us a message at [email protected] and we will have a professional travel agent check the closest available dates for the advertised price.
Thank you.
ASAP Team
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Our records indicate that no tickets were actually purchased. A booking was made, but no money was actually charged due to a disagreement on the purchase conditions.
We apologize for any inconvenience this has caused you, but can assure you that ASAPtickets does not make any charges that are not clearly authorized by the customer.
If you need any further assistance with a quote, please do not hesitate to contact us at [email protected], where an agent with a better grasp of the English language will be assigned to you.
Thank you.
ASAP Team