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ASAP Tickets

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Texas
1 review
0 helpful votes
Follow Stanley A.
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ASAP Tickets has many affordable ticket options for international, especially if one is flexible. I have booked several return tickets to Europe and Nigeria through ASAP, and I will definitely continue to use their services. Just make sure to find a steady ASAP agent to be dealing with all the time. Else, your experience might be different.

Date of experience: August 22, 2017
Kentucky
1 review
0 helpful votes
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Friendly Agent
August 22, 2017

Thanks a lot for helping me. I will for sure recommend them to my friends and will contact them again and again in our upcoming flights as they are very kind, helpful, and supportive people.

Date of experience: August 21, 2017
Texas
1 review
0 helpful votes
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This as easy, inexpensive and efficient to order airline tickets with ASAP Tickets. The next time I need airline tickets I will definitely use ASAP.

Date of experience: August 18, 2017
California
1 review
0 helpful votes
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Patient agent
August 17, 2017

Time consuming but cheaper than I could get thru other online travel agencies. Talked to other agencies who were more costly.

Date of experience: August 16, 2017
Philippines
1 review
0 helpful votes
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For our first experience with this company all went well so far. We usually research our own tickets and ASAP was right in the ball park with the better layover times for our international traveling.

Date of experience: August 14, 2017
California
1 review
0 helpful votes
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If I could give 0 stars, they would get that. Just got a call from this company. Apparently way in the past, I had reached out to them to get a quote on a flight. Since I booked my last flights weeks ago, their punctuality in regards to following up on a request already is bad.

However, what really pushed me out of the door was, when I received the first call from one of their travel agents, I told them that I am not interested in talking to them and hung up. Not even a minute later, I received the second call from the same agent. During that call, I asked her to remove my contact information from their database. After I hung up, I received an email from the same travel agent, again trying to sell me something I was no longer interested in. BUT, the email was not the last attempt to contact me. Shortly after the email, I received an *******@ASAPTICKETS: Listen to people and what they tell you. How many responses do you need before you understand someone does not need your service!

Date of experience: August 10, 2017
Candice J. — ASAP Tickets Rep
over a year old

Thank you for bringing this issue to our attention. Please accept our apologies for the created inconvenience and the agent's attitude. We kindly ask you to send us an email with your contact details to [email protected] and we will have your information removed from the database.

Sincerely,
ITN Team

California
1 review
0 helpful votes
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Charges too high
August 8, 2017

Your agent was good but your charges was too high compared to other agencies. That was bad especially when I was searching for a relatively cheap ticket.

Date of experience: August 8, 2017
Tennessee
1 review
0 helpful votes
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Run away!
August 7, 2017

STAY AWAY IN DROVES! Total rip off. First dealt with a 'jamal (now he's 'morrison') then a 'julia'. Had a death in the family and needed to change my ticket. Instead they cancelled me (didn't know about that until i tried to check in THE NIGHT BEFORE! Now they say delta refunded $648.36 on july 6. Which sucks because 1- i never got it, and 2-i paid $978.56! Now they tell me to take it up with delta. F**k them!

Date of experience: August 7, 2017
Candice J. — ASAP Tickets Rep
over a year old

Dear Peter,

Thank you for bringing this situation to our attention, first and foremost, we would like to apologize for the inconvenience we may have caused you as well as any miss-communication from our Customer Support Department that has led to your distrust in our company.

According to our records, the $648.36 credit has already been issued. Since you mentioned that no funds was received, we are double checking at the moment to make sure that the refund was done accordingly.
Shortly, one of our Customer Support agents will contact you and advise in regards to the refund process.
We would like to extend our apologies for the inconvenience caused.

With kind regards,
ITN Team

Canada
1 review
0 helpful votes
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Elgin was helpful very professional and very easy to talk to. He was friendly and able to find me a good deal for my trip. I will for sure ask for his help again and will always use ASAP tickets from now on!

Date of experience: August 2, 2017
Israel
1 review
0 helpful votes
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Good price for the tickets.
Awesome customer service.
Called to verify and confirm the details.
Went above and beyond would recommend.

Date of experience: July 30, 2017
New York
1 review
0 helpful votes
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Totally awesome
July 28, 2017

Great customer service, very fast and very professional. Thank you so much! Highly recommended. I would definitely book again..

Date of experience: July 28, 2017
Florida
1 review
0 helpful votes
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Booking
July 28, 2017

ASAP tickets has been really good. Bt last time they really messed up the booking in spite of the fact that I had emailed exact dates. The service rep booked it on wrong dates for which I had to shell out $450 to change ($150 for each for three tickets). Ultimately it was no better than booking on any of the other web sites. So my rating for asap tickets is a 3 star,

Date of experience: July 27, 2017
Texas
1 review
0 helpful votes
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Totally awesome
July 27, 2017

My agent 'Beckit' was totally amazing. Informed me on every step getting me what I wanted. He's was prompt in submitting my needs and was all sorted within a couple of hours. Tickets paid for and received.
I will definitely use them again. 10 out of 10.

Date of experience: July 27, 2017
California
1 review
0 helpful votes
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Thank you
July 26, 2017

I was helped by Mr. EGON, veri nice and patient with me even if I changed my mind about the schedule 2 times. Pleasure doing business with you. A++++++

Date of experience: July 25, 2017
Florida
1 review
0 helpful votes
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Great
July 21, 2017

Very professional helpful service. I was amazed at how easy it was to book my flight.
They took all the work out of finding flights at a good rate

Date of experience: July 20, 2017
Virginia
2 reviews
0 helpful votes
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Very helpful
July 21, 2017

I have trouble hearing on the phone. Murphy was extremely helpful and courteous. He stayed with me while I filled out the paper work and was not at all stressed with my "please say that again". Whenever I emailed him with a question I received an answer almost immediately. I will definitely call him again when I want travel information and service. ASAPTICHETS please take note and reward Murphy for a job well done. EW

Date of experience: July 20, 2017
California
1 review
0 helpful votes
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Great service
July 20, 2017

Bamboo really took good care of me! It was delightful to have him assist me and arrange my flight to Manila and home.

Date of experience: July 19, 2017
Nebraska
1 review
0 helpful votes
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This is my first time to book a international ticket with ASAP Tickets. I found really good price as I expected. I thought I might booking my future ticket with this agency again.

Date of experience: July 18, 2017
Tennessee
1 review
0 helpful votes
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Do you want to get and excellente personalized flight customer service in USA? It is simple. By accident searching for excellent rates on line, I found ASAP tickets a corporation located in America, I also had a good luck with a very nice agent who found a great price, great airlines, and now I will be able to see my dream to become true by flying to Italy during Christmas hold my dearest ones and have a memorable time.
Thank you Egon and ASAP!

Date of experience: July 15, 2017
California
1 review
0 helpful votes
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Our first time use of their service was amazing. Virgil was so helpful, very knowledgeable and eager to please. He had great suggestions and insights. I have and will continue to refer people to him. Thank you.

Date of experience: July 15, 2017