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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Florida
1 review
0 helpful votes
Follow Katya A.
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Great Service
January 23, 2018

Casper helped me get information on the ticket I was looking for, but provided great advice when choosing the best one for me.

Date of experience: January 22, 2018
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your review. We're very proud to hear our agent provided the service in a knowledgeable and professional manner.

Sincerely,
ASAP Team

Texas
1 review
0 helpful votes
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Great service
January 19, 2018

This was the first time working with ASAP Tickets. Im travelling from Dallas to Malawi, which required a complex itinerary. ASAP got me the the flights that worked for my schedule as well as a great price. I will certainly use them again.

Date of experience: January 18, 2018
Mississippi
1 review
0 helpful votes
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Outstanding experience
January 16, 2018

I had never used this company before and was not sure what to expect. Gale was my travel agent and he was outstanding. He was friendly, polite and reassuring. He provided guidance when I was uncertain about certain details and most of all he took into consideration that I will be traveling with children and found the best route at an amazing price. He made the difference between us being able to afford this trip to visit family and having to postpone it. The transaction was easy and smooth. Gale even called me back to follow up and see if I had any questions after the tickets were issued. Im impressed with their customer service and competitive prices. Ive already recommended them to a friend. Will use them again in the future.

Date of experience: January 15, 2018
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your kind words and recommendation. Serving you was our pleasure.

Sincerely,
ASAP Team

Illinois
1 review
0 helpful votes
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Thank you
January 4, 2018

Called them for a flight inquiry. 3 Choices offered. The agent followed up and worked with me. As clients we do need the best for the amount we pay, and nothing wrong with that. The agent understood my needs.

Date of experience: January 3, 2018
California
1 review
0 helpful votes
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Thanks
December 10, 2017

Charm did a great job, she was very helpful. A good employee.
Why, I gave you my report and have nothing else to say.

Date of experience: December 8, 2017
Virginia
1 review
0 helpful votes
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The person who attended me, was very coordinat with me and answered all my questions with clear answers. She was always making sure I got what I needed. I would return to the same person for my next trip. Thank you very much.

Date of experience: December 7, 2017
Minnesota
1 review
6 helpful votes
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Humans not machines
December 6, 2017

What a great experience! The most important thing was that there was an actual human being on the other line, friendly and professional, but not fakely obsequious like so many US customer service representatives. There was actually time for a little chat, a human connection beyond just the transition - which made the whole experience so much more enjoyable. So from a style angle, I already was very grateful to have run across this website, but I have to admit my expectation was pretty low that they would actually deliver a reasonably priced product (i. E. flight). Imagine my surprise when I got a return call much faster than promised with a flight that fit my parameters and was in a reasonable price range! I had looked on my own for hours and here they found the perfect flight for me in just ten minutes! Most importantly, though, was the fact that there was time for a little chatting, even just about the weather where they are, it made it feel like I walked into a store and was having an exchange with a person behind a counter instead of the usual anonymous robots...

Date of experience: December 5, 2017
Florida
1 review
1 helpful vote
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Satisfactory
December 6, 2017

The agent Priscilla was very courteous, friendly, accommodating and go out of his way to help. Being the first time to book and purchase the ticket had a pleasant experience to us.

Date of experience: December 5, 2017
Hawaii
1 review
0 helpful votes
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Ticket by phone
November 23, 2017

Twister was nice, polite, knowledgeable and friendly. He established rapport right away when I was talking to him on the phone. Excellent customer service.

Date of experience: November 22, 2017
Missouri
1 review
0 helpful votes
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Friendly staff good service know what they do!
I will always be happy to send referrals to this company I buy from them many times and I m planning to buy again and again

Date of experience: November 15, 2017
Texas
1 review
0 helpful votes
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The best!
November 15, 2017

Ezekiel and twister were both helpful and accommodating... very polite! Im just like talking with an old friend,,,, Excellent service. I highly reccommend ASAP ticket to all my friends!

Date of experience: November 14, 2017
North Carolina
1 review
0 helpful votes
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Marvelous
November 15, 2017

Persistence in trying to find ticket your customers. Good customer relations, which will bring back people like me. Thanks.

Date of experience: November 14, 2017
Oregon
1 review
0 helpful votes
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Awesome
November 7, 2017

I will highly refer you to all my friends. Your ref is nice to talk to and polite. She took care of me till the end of our conversation and she told me all the details about my flight.

Date of experience: November 6, 2017
Ohio
1 review
0 helpful votes
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Excellent
November 6, 2017

Esmeralda is very helpful to me. She has a lot of patience... i will buy again through ASAP ticket..

Date of experience: November 5, 2017
Texas
1 review
0 helpful votes
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Fantastic!
November 2, 2017

In less than three days asap got me a good cheap ticket! I am so thrilled, it was stress free and the response was fast, especially the nice guy who was my agent, Olby, thanks!

Date of experience: October 31, 2017
New York
1 review
0 helpful votes
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He's Great(sugar)
October 25, 2017

I can say this site was so good its very helful, thanks guys(asapticket)i think i couldn't find a site such like this asap tickets and thank sugar your such a wonderful guy lol

Date of experience: October 24, 2017
Nevada
1 review
0 helpful votes
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Great job
October 23, 2017

I am just checking the prize but because you have an excellent customer service i decided not to shop anywhere and get my ticket
Thank you and you are doing a great, great job keep, Special thanks to GASPER HES an asset to your company

Date of experience: October 23, 2017
Canada
1 review
1 helpful vote
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Nimfa, my personal travel expert exemplifies the meaning of customer service. He was quick to respond and patient to answer all my questions and accommodate all the changes I had asked him to do for my itinerary. Thank you so much, Nimfa!

Date of experience: October 19, 2017
Florida
1 review
0 helpful votes
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Great team of people who do a great job at finding you the best flights and hotels at excellent prices!

Date of experience: October 11, 2017
Tennessee
1 review
1 helpful vote
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I have just received my ticket and have not initiated my travel, but so far my experience with the travel agent was great. My questions were answered patiently and most of my demands met. Penelope got me the flight I wanted. Thank you Penelope. Thank you Penelope and I recommend you to any who wants a good service.

Date of experience: October 10, 2017