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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,839 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
3 reviews
0 helpful votes
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Excellent service
August 9, 2018

My agent Mitos was very helpful, respectful and efficient. You can feel his sincerity to provide the best service and at the same time pulled strings to get me an additional discount on my ticket purchase. Job well done! Your company is lucky to have him in your team

Date of experience: August 8, 2018
Pennsylvania
1 review
0 helpful votes
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This is the second time i have purchased tickets through helen... she is such a big help and was so patient with me when i got confused on some dates... she responds in a matter of minutes and will be using her for my future travels

Date of experience: August 6, 2018
Wisconsin
1 review
0 helpful votes
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Excellent service!
August 7, 2018

Milan, our agent was very knowledgeable and displayed great courtesy working out the details of our trip to Geneva with me. I truly appreciated his help. Planning an international trip is not an easy thing but Milan showed great patience and made the whole experience very pleasant. I highly recommend him.
Thank you Milan!

Date of experience: August 6, 2018
New Jersey
1 review
0 helpful votes
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Fantastic
August 6, 2018

The customer service relations and price tag are superb, as agent reach out to you on intermittent bases. The overall experience is just like face to face ticketing.

Date of experience: August 4, 2018
New York
1 review
2 helpful votes
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Airline ticket save
August 2, 2018

We had purchased tickets for our European Christmas vacation through a discount travel site only to have the times changed multiple times. Finally, the airline changed the day off our return resulting in us having to completely cancel the tickets and start all over. By that time, I was having a difficult time finding flights that were at decent times, didn't have three stops and no overnight layovers. I decided to try ASAP and was thrilled with the service Matteo provided (at 3am his time!) He listened and was able to accommodate us with the different restrictions we had (due to my husband's job we can't fly on certain airlines or through certain countries). Within 30 minutes he had us booked on flights on the days we wanted with great times, decent layovers and only one stop. And he was able to get us a 4 star hotel with beds for our family of 4 (2 teens) at a reasonable price in the heart of Munich. Matteo saved me a lot of time and stress while the price was what I would have found after hours of searching myself. We will definitely use him again!

Date of experience: August 1, 2018
Indiana
1 review
0 helpful votes
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Tucker was very processional, courteous, & patient. I would recommend speaking to him. He even took the time to pursue a better deal and lower the cost of our tickets.

Date of experience: July 27, 2018
MD
1 review
0 helpful votes
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Travis was set up sharp on my flight request, this guy was patient and stayed busy. I will definitely recommend his service to all my fellow travelers

Date of experience: July 26, 2018
Canada
1 review
0 helpful votes
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Three of us wanted to travel from different locations to different destinations, but part of the trip we wanted fly together... It was not easy... we had to change and again and again... The professional helping us was soo patients and when we thought to give it up, finally he came up with a good solution. THANKS!

Date of experience: July 26, 2018
Louisiana
1 review
1 helpful vote
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Great service
July 22, 2018

ASAP agents stayed in touch with me to find an overseas flight to fit my budget. They were always patient and efficient.

Date of experience: July 21, 2018
New York
1 review
0 helpful votes
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Britney was exceptional! Very knowledgeable and super helpful and was able to get me exactly the days we were looking for to travel with nonstop flights at a great price! Thank you!

Date of experience: July 21, 2018
Utah
1 review
0 helpful votes
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Excellent service
July 20, 2018

Modric is the best Travel Agent, He is friendly, It is reliable, it cares about giving a good service to customers, it explains every detail. I recommend Modric!

Date of experience: July 19, 2018
Washington
1 review
0 helpful votes
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We choose to fly on Korean or Asiana for the main reason that they offer a one time no penalty change flight on the return. The ASAP reps had to call Asiana to find out if our flight had this offer. I, also called Asiana and they informed me that it doesnt matter on the booking class but a ticket number. I talked to different ASAP reps and seems they are not familiar with the guidelines of Asiana. As a customer, I feel I shouldnt be the one doing the leg work. As for my ASAP rep, I was very appreciative of his patience.

Date of experience: July 18, 2018
South Carolina
1 review
1 helpful vote
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First experienced with ASAP ticket booking and i was assisted very well by your agent named Jilvi, she walked through with me in the process of booking my mom's flight o MNL.

Date of experience: July 18, 2018
New York
1 review
1 helpful vote
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Fabulous
July 14, 2018

I had a good experience with my travel agent and he was able to find me a good price. Thanks for your excellent customer service.

Date of experience: July 13, 2018
Minnesota
1 review
2 helpful votes
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Our flight schedule got changed. Sales person Spiro went above and beyond for the time and effort and countless hours he put in to accommodate our schedule. When he had to transfer me to a custom service person they were very very rude and didn't care a bit. I called Spiro and explained what happened. He was able to resolve the problem too. I do feel sorry for Spiro for all the hard work he puts forth to have such non caring and P--- POOR Custom support you really need to get rid of those. If it wasn't for Spiro you would have only got a 1 star and that's because I can't give a zero. Thank you again Spiro...

Date of experience: July 5, 2018
California
1 review
0 helpful votes
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Trip to rome
July 4, 2018

Just finished finalizing my itinerary to Rome. Randall helped me all the way. Very patient. Excellent customer service!

Date of experience: July 3, 2018
Canada
1 review
0 helpful votes
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Highly recommended to our relatives and friends. Well use this site/agency on our next travel/s. Very satisfied with the service.

Date of experience: July 1, 2018
California
1 review
1 helpful vote
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Lotus did the whole looking, finding, and booking experience while I went out with my family to lunch. I did my own search first so I know what's out there. Lotus and her supervisor were very thorough in finding me a flight that meets my criteria. She even stayed an hour beyond her time just to make sure I have everything I need. Very good service. I will call her again to book my next trip this coming January.

Date of experience: July 1, 2018
Georgia
1 review
1 helpful vote
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The sales are good at selling tickets and prompt to work with. But if you need to make changes or adjustments to your travel, the travel insurance is worthless and the people in the Customer Support area even worse. It is a near-impossible task, days and hours spent on talking to different people each with a different solution, numerous erroneous bank charges, a total nightmare. Enough not to make me want to buy tickets again.

Date of experience: June 29, 2018
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your feedback.
We would like a few more details in regards to the issue.
Please send us an e-mail at [email protected] with you ticket and confirmation number.
Thank you.
Sincerely,
ASAP Team

Louisiana
1 review
1 helpful vote
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I saved about $700 per ticket and got flights st the time I wanted. No rush. No pressure. Thanks Michelle.

Date of experience: June 27, 2018