Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ASAP Tickets

ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
See all photos
How would you rate ASAP Tickets?
grey stargrey stargrey stargrey stargrey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Pennsylvania
1 review
2 helpful votes
Follow Marion W.
Unfollow Marion W.
Share Review
Report Review

My agent was very professional and assisted me in getting a great deal on my ticket. This is the second time I have used ASAP and I will definitely use them again.

Date of experience: May 3, 2018
California
1 review
1 helpful vote
Follow Damallie K.
Unfollow Damallie K.
Share Review
Report Review

Very professional service. 1st class travel services. The price is good. I cannot wait to book my next trip. I am going to recommend this Agent to my family and friend.

Date of experience: May 3, 2018
New York
1 review
1 helpful vote
Follow Roxanna S.
Unfollow Roxanna S.
Share Review
Report Review

Excelente servicio y amabilidad. The service was quick. I will recommend to to family and friends. Hablar con alguien que entiende lo que uno busca a la hora de comprar un pasaje aéreo. Honestidad siempre es importante para lograr la confianza del cliente y eso fue lo que recibí. Muchas gracias a Flavia por su pronta ayuda.

Date of experience: April 28, 2018
Kentucky
1 review
1 helpful vote
Follow Merlinda M.
Unfollow Merlinda M.
Share Review
Report Review

Very happy with my experience with Asap tickets my travel agent was very helpful informative and very professional. I will definitely use ASAP tickets on my next travel need.

Date of experience: April 28, 2018
Florida
1 review
1 helpful vote
Follow May B.
Unfollow May B.
Share Review
Report Review

Garnet made my tickets search easier. He listens and incorporate my trip factors/considerations.
I will definitely recommend ASAP to friends.

Date of experience: April 26, 2018
Washington
1 review
0 helpful votes
Follow Zenaida H.
Unfollow Zenaida H.
Share Review
Report Review

Had one of the worst experience buying my plane ticket. Very doubtful about their policy and rules. So many processing even after transaction has been made. That there is a conference meeting to confirm my purchase and was later on asked for my SSS#. I refused to give them my info, but it took long stressful hours to confirm the legitimacy of the transaction. My family travels every year and is always looking for the best price and never did we encounter this kind of problem. Very disappointing. I would think twice before making a purchase with this Company again. Why do I have to go through all those process? The Agent, Franklin was exceptional though. Exceeded expectation of what customer service is. Job well done. Overall, be careful about giving your private information and avoid sales talk with them and just purchase your ticket.

Date of experience: April 24, 2018
Candice J. ASAP Tickets Rep
over a year old

Hello and thank you for the feedback. ​ Please accept our apologies for any created inconvenience. In the age of digital fraud we take all the necessary precautions to ensure the safety of our customers. We are constantly working on improving the verification process​ and make the process easy and smooth for our passengers. If you have any questions or concerns, please do not hesitate to contact us at [email protected].

Sincerely,
ASAP Team.

Georgia
1 review
1 helpful vote
Follow Ed B.
Unfollow Ed B.
Share Review
Report Review

Excellent Service
April 25, 2018

My ticket agent, Wanda, was very helpful and friendly, and arranged the ticket I needed to get back home. Great service at a great price!

Date of experience: April 24, 2018
Illinois
2 reviews
1 helpful vote
Follow Maria L.
Unfollow Maria L.
Share Review
Report Review

I was assisted by Priscilla from the start, to date options until I get to decide and finalize the trip.
Priscilla very accomodating, knows the job, excellent customer service. Will recommend Priscilla to friends and family. Excellent service Priscilla

Date of experience: April 21, 2018
Georgia
1 review
1 helpful vote
Follow WILLIAM Q.
Unfollow WILLIAM Q.
Share Review
Report Review

TRUSTY WEB
April 19, 2018

I WAS WORRIES ABOUT THIS WEB BUT WAS GREAT, GOOD PRICES AND TRUSTY, EXCELLENT CUSTOMER SERVICE, YOU COULD TRUST IN THEM

Date of experience: April 18, 2018
Canada
1 review
1 helpful vote
Follow Jean-Francois C.
Unfollow Jean-Francois C.
Share Review
Report Review

High efficiency
April 13, 2018

Thank you, Merci, Salamat... So nice to deal with people who understand your needs and do their very best to meet them.

Date of experience: April 13, 2018
New York
1 review
1 helpful vote
Follow Marie L.
Unfollow Marie L.
Share Review
Report Review

Excellent service provided by agent who assisted me. He was very knowledgeable, polite & answered all my questions.

Date of experience: April 13, 2018
Texas
1 review
1 helpful vote
Follow TuanMichael N.
Unfollow TuanMichael N.
Share Review
Report Review

Very helpful
April 13, 2018

Douglas was very helpful. Everything is fine with our tickes purchase, thank you for your 1st class services. We had tried other services, and none had provided us traveling solution this fast. My business is to travel a lots. Because your services had help me, I will use your services again. Thank you and your staff for giving 1st class service.

Date of experience: April 12, 2018
California
1 review
1 helpful vote
Follow Alexandra Z.
Unfollow Alexandra Z.
Share Review
Report Review

Flem did an excellent job finding the right combination of tickets for me from SFO to various EU cities. He was very fast, responsive, and creative in finding the right airline/tickets at the best price possible. Will use ASAP tickets again!

Date of experience: April 10, 2018
California
1 review
0 helpful votes
Follow Sonny S.
Unfollow Sonny S.
Share Review
Report Review

Travel tickets
April 6, 2018

Lavone is very helpful to our needs, flavone gives us options, great deals, anything that makes us comfortable and satisfied, Lavone did a great for job for us and most importantly is that we are happy and confident in dealing in our time making business with your company.
Thank you so much Lavone for your support and patiently attending our needs.

Date of experience: April 5, 2018
South Carolina
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Share Review
Report Review

Terry did an excellent job giving me all of the options, costs, etc. I will come back when I have complicated future travels.

Date of experience: April 4, 2018
Texas
1 review
0 helpful votes
Follow ADELINA S.
Unfollow ADELINA S.
Share Review
Report Review

The only issue I have was that the rates was not as competitive and when the deal was over, I wasn't given the confirmation I was looking for -- travel receipts, good electronic tickets from PAL and final confirmation of seat reservations and additional fees charged to my account were "Odd". Never got an answer back from Delfin after that but he told me that it's on the part of PAL. So we will just have to wait. Hope to get a response soon before my flight. Errors made was at the expense of the client, too. Name error made a change in price when it was rebooked. Well, I wouldn't recommend them to friends. Not sure if these same errors will happen. So, better stop with me. But overall, it was just FINE. Hope this is legit.

Date of experience: April 4, 2018
Candice J. ASAP Tickets Rep
over a year old

Thank you for your review.

We highly appreciate any feedback that helps us improve our customer experience. We are constantly working to improve our services and try to prevent situations like yours from happening.
If you ​have any questions or concerns, please do not hesitate to contact us at [email protected] and we will be glad to assist you.

Sincerely,
ASAP​ ​Team

California
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

It was great speaking with a live person and it was even better to be able to call back and speak with the same person.

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

3rd Time Utilizing ASAP Tickets. Service was Fast, Efficient and Best Pricing. Exceptional Follow Up Service also. I'm very pleased with ASAP Tickets and will use again. John M.

Date of experience: March 30, 2018
Florida
1 review
0 helpful votes
Follow Duncan M.
Unfollow Duncan M.
Share Review
Report Review

I delt with Pauline for my trip to the UK and nothing was any trouble for her she done a great job, when i come back stateside I will need tickets for some other trips that I have planned, and guess who I will be calling

Date of experience: March 30, 2018
California
2 reviews
0 helpful votes
Follow Mg M.
Unfollow Mg M.
Share Review
Report Review

Awesome!
March 29, 2018

Patricia K is the best travel agent I have worked with. She provided awesome service. She really took the time to find the best fare for my complicated itinerary. I would like to keep working with her for my future travels and those of my family and friends.

Date of experience: March 28, 2018