Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,773 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
I usually book all of my travel on line by myself but when traveling with a group and needing certain routes, Found it necessary to use a travel agent. Samba was very helpful and persistent. It took a lot of time to finally reach the best flight and after it was all booked, I received a phone all that one of the flights had already changed. She was able to get it all straightened out and had to stay way beyond her shift to get it finished. You have to be careful when checking out that you don't agree to all of the extra charges that they would like you to pay. I am looking forward to a safe and enjoyable trip.
The guy, Rafi, that helped me was thorough in trying to help me find the best flight plan with my budget and was considering my safety as well.
The process for the payment was a head each. Talked to one agent had to wait then thank to the Banker had to wait answered so many questions before the payment went through. It was a very bad experience.
The agent without being prompted explained the advantages/disadvantages of various flights I was choosing to book. He was very informed and accommodating and persuasive.
I have always ended up buying my tickets from Asaptickets after checking fares with other websites
I really love buying tickets frm asap. Makes it easy and dey are reliable. They take their time to give you what you want. Explain to u what is involve and give you time to make your choice. They are the best.
Great costumer service and the agents were all friendly and helpful. I will highly recommend this travel ticket services to all my friends.
Trip to Philippines very pleased with fast and very helpful service in selecting the shortest and cheapest flight also to another airport arrival never used before cutting our in country travel time less than half from Manila to Baguio City by landing in Cark airbase. Gladus was very helpful. Thank you. Also saved us money on selecting the cheapest flight available.
Gteat customer service and I can speak visayan coz of my agent speak same language of my origin dialect... Trudis was a great help. She share all the info that are beneficial for my kids and I trip. Keep up the great job. God bless and Thank you so much.
Emzy is very efficient and thorough. Courteous, polite and very respectful. Exceptional customer service. Able to book flight with much ease. Able to meet all my requests.
Quiq and wonderful service! I highly recommend to be used! My agent Hendrix was very helpful, presented different option, took in consideration my request and explained all the steps and meet my needs. I am a happy shopper /traveler
They have great prices, I will recommend this guys. If you have questions they have answers. I got a good experience, I will come back to buy more flights. But don't believe me, you call them & find out!
Buyer Be aware DO not buy Ticket from here They make their Agent and system to scam you charge you extra $150.00 No customer service what so ever rud...
Thank you for your feedback.
Company policy is to not charge a single cent more than authorized on the online payment form. Kindly send us your booking details at [email protected] for investigation, and we will make sure that the policy is upheld. Our apologies for any inconvenience in the meantime.
Sincerely,
ASAP Tickets Team
Agent is pleasant to talk to and very knowledgeable about itinerary options and booking process. He helped me book the best option at a very reasonable price.
Kissmet you're awesome, thank you! Severus helped me on my transaction last year, now you! God bless you both!
We had booked tickets to Manila with a stopover in Taipei for our daughter's wedding. Then came the corona virus and the travel restrictions. We could not go to Manila from Taipei. We had to cancel our flight. And this is two days before our departure date! Then Woodie at Asiana Airlines came to our rescue! He was able to get tickets for our party to Manila connecting through Seoul at a very reasonable price. We won't have as long in Manila but we will still be there in time for our daughter's wedding. Thank you Woodie!
I purchased 3 return tickets from the US to Australia from ASAP over the holidays. We were already in Australia and before getting on a domestic leg of the trip I logged into the domestic airline to see about changing the dates of our ticket.
I discovered that ASAP had cancelled the domestic leg for some reason and they did not notify me. The airline was unable to do anything as they said the travel agent - ASAP - had done this. We were stuck in Sydney with no on-ward ticket to Brisbane. I tried calling and emailing ASAP countless times and NO ONE replied at all, and the agent I had been working with had apparently left and someone else was answering his direct number. I made countless attempts to talk to customer service and I was told someone would call me back, or the number would just disconnect.
They are HORRIBLE so buyers beware if you go with them you roll the dice of being scammed and left abandoned with ZERO support from ASAP. A typical "take your money and run" scam.
Thank you for your review. The complaint has been received, logged, and is currently in process. We will contact you about the $473.10 refund as soon the investigation is complete. Your patience is greatly appreciated.
Very good service, and great deals on flightspecial mention to Miyuki, my travel advisor thank you for giving my parent a good deal flight
Michael is amazing. This is the second time having him help us to get a ticket for us. He provides various options and follow up on return to make sure everything was satisfactory.
Thanks Michael
It's been the first time I booked from asaptickets. Comparing to other similar services prices for flights are really good and the booking process is simple. The only thing I didn't like much are the hotel offers - the ones free of charge are mostly booked or with shared bathrooms. And the hotel booking doesn't always work properly...
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


Thank you for your review. Please accept our apologies for the inconvenience caused. In the age of digital fraud we take all necessary precautions to ensure the financial safety of our customers. Occasionally this involves verifying additional security information. We thank you for business and wish your pleasant trip.
Sincerely,
ASAP Tickets Team