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ASAP Tickets

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Washington
1 review
2 helpful votes
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It's been the first time I booked from asaptickets. Comparing to other similar services prices for flights are really good and the booking process is simple. The only thing I didn't like much are the hotel offers - the ones free of charge are mostly booked or with shared bathrooms. And the hotel booking doesn't always work properly...

Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
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Their customer service is very hard to reach and they never call back. Will not be using this service again.

Date of experience: February 7, 2020
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your review. Please send us your ticket number and full name at [email protected] and we will ask a customer support agent to assist you as soon as possible.

Sincerely,
ASAPTickets Team

New York
1 review
1 helpful vote
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We were trying to find tickets to Italy with multiple stops. The prices were ridiculous and then we found ASAP Tickets and their Agent, NASCAR. What a difference ASAP made. Thank you to NASCAR and ASAP.

Date of experience: February 6, 2020
Arizona
2 reviews
2 helpful votes
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Aziz
February 7, 2020

This young man has excellent customer service skills. He was easy to understand and took care of my booking quickly and efficiently.

Date of experience: February 5, 2020
Texas
1 review
0 helpful votes
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First flight to Africa
February 5, 2020

Blunt was extremely helpful in obtaining a flight to meet our budget and preferences. He walked me through each and every step to be sure I was clear on every detail before signing the bottom line!

Date of experience: February 4, 2020
Nevada
1 review
0 helpful votes
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It was my first time booking using ASAPTickets and honestly I was ~extremely~ skeptical at first thinking about how agents would try to take a quick buck on me. But in the end with the agent that I was dealing with it turned out well. The pricing was great, and agent was superb.

Date of experience: February 2, 2020
New Jersey
2 reviews
3 helpful votes
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A bunch of crooks!
February 2, 2020

Don't believe all those 5-Star reviews. They are all fake!
ASAP Travel is an on-line travel company operated by a bunch of crooks out of Riga, Latvia. Customer service is not their strong suit. Although my initial flight ticket price looked very attractive, God help you if you need to change your ticket or request a refund. In my specific case, I was charged 30% of the initial ticket price when I requested a Covid-19 related ticket refund or exchange. Although all major airlines do the exchange FOC, ASAP, your travel agency, used the Covid-19 situation as a money-making opportunity. They charged me a 30% fee for any after sales request. My initial dealings with their salespeople were very pleasant. Until they got my money, they were always very responsive. As soon as my money was in their pockets, everything changed! When I had an issue, my salesperson (Clarkson) became unavailable. I ended up calling my credit card company as I was trying to recoup all the false charges he charged on my credit card, including a mandatory tip...

Date of experience: January 31, 2020
Virginia
1 review
1 helpful vote
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Excellet service
January 31, 2020

Akon is really good in taking care of customer needs. He is attentive and also helps the customer with his specific needs. Will surely recommend him to all my friends.

Date of experience: January 30, 2020
California
1 review
0 helpful votes
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Vanwilder was very friendly and very helpful. I did not feel any pressure from him during the inquiry period. I will definitely recommend his service to all my friends and relatives.

Date of experience: January 30, 2020
Massachusetts
3 reviews
0 helpful votes
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Five Stars!
January 28, 2020

Great Service and great prices! Highly recommend this site! Trying to find a flight to connect between European countries and this was a breeze!

Date of experience: January 27, 2020
Utah
1 review
0 helpful votes
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We were very happy with the tickets Friedrich found for us. Great hours of flight, lay overs, airline, prices and service overall. Thank you.

Date of experience: January 25, 2020
Philippines
1 review
0 helpful votes
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Medical emerency
January 26, 2020

I was very happy on how you helped me change my ticket to leave early and did the best getting me best travel time and short lay overs do to my illiness thank you guy so much for fast service

Date of experience: January 24, 2020
Missouri
1 review
0 helpful votes
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When the airlines we were scheduled on, ASAP did everything necessary to get alternatives that would work with our needs and desires. Easy to work with.

Date of experience: January 24, 2020
Philippines
1 review
0 helpful votes
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Talic was awesome!
January 25, 2020

If you need any help with your flights, I suggest you look for Talic! Great service all the way! Definitely will book again with Asaptickets!

Date of experience: January 23, 2020
Maryland
1 review
0 helpful votes
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Excellent
January 24, 2020

Easy, fast, cheap! My agent Candy, she is awesome! She is professional, she know what she is doing and she help me with all the questions! Definitely i will go back to her for my next trip!

Date of experience: January 22, 2020
New York
1 review
0 helpful votes
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Exellent
January 23, 2020

Amazing service and great deals.
Gatsby was a fantastic agent. He did extra miles for us
Thank you

Date of experience: January 22, 2020
Texas
1 review
0 helpful votes
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The Greatest
January 23, 2020

ASAP TICKETS is one of the good place to perchase airline tickets and they keep their promises. I made many online researches to find out the best deal to buy an airline flight ticket, I found it at the "asap ticket".

Date of experience: January 22, 2020
Rhode Island
1 review
0 helpful votes
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Excellent service
January 22, 2020

Olivia, my travel agent, was very helpful, and knowledgeable, answered all my questions, found and highlighted the benefits of several travel options she found me but encourage me to weigh options before picking my preferred itenary. I will not hesitate to recommend the site or her to friends and family who are planning trips.

Date of experience: January 21, 2020
North Carolina
1 review
0 helpful votes
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Nice experience
January 21, 2020

I worked with Bernadette and she was so helpful sweet and nice person to work with. She went out of her way to help me and find me the best deals possible. Thanks you. Bernadette I really appreciate it so much. Godbless

Date of experience: January 20, 2020
California
1 review
0 helpful votes
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ASAP is great
January 21, 2020

Great travel agents Vito and Rufus have been very helpful to me, they respond quick and always get the best deal

Date of experience: January 20, 2020