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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Excelente atenciĆ³n e informaciĆ³n preocupado por en bienestar del pasajero por parte del representantante de ventas
The best customer service I have ever had dealing with an airlinebooking agent. Very fast and professional. Service. Would strongly recommend this agent. I will always use this. Agent.
Dear Danny, Thank you for the feedback! Stay safe!
Despite buying ASAP travel protection plan to cover the refund price of the airline tickets I purchased from them, they have stonewalled me and refused to refund the money. Their plan clearly states that in the event of illness the tickets are refundable. Additionally, the country I was going to has closed its borders to all foreigners thru June 15,2020. I would strongly advise anyone never to do business with this company. If you want airline tickets go directly to the airline. Travel companies are not under the same government requirements as the airlines to refund your money due to Covid 19.
Dear Bea, Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
Beneficio did an outstanding job getting me the tickets that i wanted. I would definitely recommend ASAP tickets to my friends and family.
Dear Carlton B., thank you for sharing your feedback! Stay safe!
I'm actually not buying airline tickets to Peru anywhere else.
Gilver is the best travel agent. He really cares and treat his customer like if he was buying the tickets.
Thank you for the feedback! Stay safe!
We bought a ticket that was three times the discounted price that they advertised online. It was basically a market rate price.
We purchased their travel insurance too.
The 2:30am flight was cancelled and neither ASAP tickets nor Qatar Airlines informed us. A police officer at the airport told us the flight had been cancelled. Now, neither will refund us the cost of ticket. Qatar Arlines says we have to get the refund through ASAP tickets/ITN and ASAP tickets is saying we have to get the refund through Qatar.
We filed a complaint with the US Dept of Transportation and disputed the charge with our credit card company too.
I've learned that it's cheaper and better to buy travel insurance from an insurance company vs these thieves.
Dear Dimitrios, Be aware that processing time may be slower than usual due to the overwhelming number of cancellations, but we will make sure to address your concerns as soon as possible. Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
Diesel was the best part about my overall experience. Very helpful and insightful
Thank you Best wishes
Dear Nikesha, Thank you for the feedback!
Ever since I started using this travel agency 5 years ago I have never been disappointed. All communication is timely and always plenty of flight options to choose from. Reliable and skilful agents.
Thank you for the feedback!
It been more than 2 (two) month now, since I've been trying to get ASAP tickets to reschedule my flight or give me back my refund. Customer service are so unprofessional, I got hang up on twice. I'm disappointed
Dear Mohamed, we are sorry, but due to the high volume of requests related to COVID-19, there are extended wait times across all Customer Service related issues. Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
My agent was awesome throughout the process, he was helpful, have a lot if patience and very comfortable to speak with considering we spoke the same language. Thank you Edward and I appreciate you!
--Original post---
I am trying to re-book my flights as they were canceled because of COVID-19 and the agent is telling me that the penalty is $500, giving some fake deadlines before I have to respond etc. I went directly to company, changed the flight and there are absolutely no fees for the change of flight. I am never doing business with this company again.
Liars trying to take advantage of people who are already in trouble.
--- Update---
After long negotiations, I have managed to pool my value of tickets almost fully, with the help of Selena, an agent in ASAP. So, my advice is - not to give up, hopefully you find an agent and manage to sort your problems with no penalties- as there should be none because of the current situations globally.
Dear Stanislava, we understand the importance of your issue. Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
Thanks for assistance Luigi! It's nice to talk to someone when you anxiety is high because of covid outbreak. You made me feel less worried because I know you're taking care of everything
Our flight on Norwegian Airlines was cancelled and ASAP did not get our money back. They were not helpful in any way. Would not respond to our calls or emails with any type of resolution. AVOID!
Dear Kim, weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
My travel agent was very helpful and patient. He walked me through the entire reservation process in a professional manner. I was really satisfied.
Davina is wonderful and I am very satisfied the way she handled everything. Very lucky she handled my case patiently!
With the help of Asaptickets customer support we got our flight changed to December and I really hope we'll be able to travel! We will continue using Asaptickets and recommend to our family and friends.
We made a reservation back in November 2019 to go to France then to Italy on May 7 until May 20t for 4 people. We also purchased a Travel Protection Plan. Due to the current situation, we can no longer travel to Europe and we ask for a full refund. We were told that our option is to get a refund but their will be a charge of $200 Recalled Fees to issue a refund? This is totally absurd! Why are we getting penalized for something that is out of control and the fact we have travel protection. Our other option is to keep our ticket (get a credit) that is good for 2 years. What we want is a full refund since this isn't our fault. ASAP should reconsider the full refund just like the other 3rd part travel agency. I have booked a flight couple of months ago via Vayama to go to the Philippines and due to travel restrictions they canceled my flight and refund me the full month of the ticket even with no travel protection purchased. This is a good customer service!
Please be considerate during this time as we all worked hard for our money.! Please waive the Recalled Fees.
Dear Olvia, Weāre sorry to hear about your experience. Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
My agent made all the situation less stressful and calmed me down when I had concerns about my booking. She never showed any sign of impatience. Kudos to Caroline! You are my travel agent forever!
Thank you! Your support is important to us.
Do not use this company.
I would not be surprised if they don't have lawsuits against them at this time. Not good.
Dear Anthony, Thank you for your feedback. Weād greatly appreciate the opportunity to make things right, please send us your booking details at [email protected].
We know that it's not easy for anyone at this time but together we will get trough this. We supposed to go in March 31 but with this pandemic we can't, we take another day we have to pay more and I hope this time it will be okay.
Thanks for your support, Badirou! Stay safe!
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Querido Jesusramon, gracias por tus comentarios. Ā”Mantente saludable!