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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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We bought airline tickets to Greece about a year ago. In March of 2020, we starting trying to get our money refunded when it was clear that we were't going to be able to travel. We had even bought travel insurance, but that didn't seem to make a difference.
My husband emails or talks to them by phone every week. He keeps being told the check has been approved and will be sent asap(ha!) but it never comes. The agents act like they don't understand what could have happened, but assure us it will be sent right away(minus their fee because they say they are allowed to keep their money, only refund the portion that comes directly, in our case, from Delta.)
We have been more than patient. I urge Delta and the other airlines not to use this company again. Travelers beware. We will not give up!
Brenda Poulos
Arizona
Agent Kingsly helped me book my flight and he was very patient with me. Very well mannered and I really loved his consistency. Thanks for making it easy for me. I will definitely use your services again. GOD BLESS.
Accommodating and very helpful always reminding their client all the time. They explained everything we need to know, especially this time of pandemic.
My trip got cancelled due to COVID last year. The agent Ulen advised me to keep the money $1660 with ASAP to use for future flights. I still can not get any flights or resolution. Most recently dealing with Parab who now will not answer my phone calls. ASAP has my money and I have not tickets or refund. I am being persistent but this company is a thief!
Due to covid and traveling with a service dog our original booking was canceled :( Our agent Rox went above and beyond realizing that we had sold our home in the USA and all our belongings were on a ship to the Philippines so we were essentially homeless! He worked for HOURS helping us to get another flight! This agent deserves a raise! It because of agents like him that we have booked with ASAP in the past and will do so in the future!
The customer service was great, she got me a cheaper flight at a good time, Her suggested was at Point. Am big traveling and can't wait for another travel like this.
Thank you for sharing your feedback!
Its scam scam people please dont buy ticket from asap ticket took my $1800 but they gave me a fake ticket fake everything scam scam asaptickets.ca
Dear Nasir, please kindly send us details of your issue and booking details at [email protected] for an investigation.
ASAP is responsible for keeping my refund money for a month now. I had a USA- Europe round trip on June, but because of the Covid situation the flight was impossible so United Airlines refunded my ticket. Since I bought the ticket from ASAP, it's their part to transfer my refund money back to my bank account, but it's been a nightmare trying to contact their agent Dusty and costumer service. For a month now I have been sending emails to their agent Dusty, to costumer service, I have filled a complaint, I have tried to contact them through Facebook and every other Social media, and not a single response till today. This company is nonprofessional and irresponsible, and I will definitely not allow them to steal my money!
Dear Algerta, your request is in progress. One of our representatives will contact you soon. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
Best deal ever. Good customer service. I love it. I will tell others about asap. Thank u so much. Keep up the good work. I will always deal with them for the rest of my life
My attendant was very professional. He was very, very patient, accommodating and knowledgeable about how everything concerning purchasing a ticket, how travel care works. His attention to detailS made my purchase easy. Give him a raise!
My flight was canceled twice and I was really afraid I will fail to get to my destination or even lose the ticket. Asap Tickets did solved my problem and booked another flight.
This is the second time now that I've purchased tickets to Europe with ASAP and it's been the best experience. The agent (Glen) I've worked with both times is very knowledgable and fast and always finds the best deals. I can highly recommend them.
Stay away from ASAP Ticket service for a couple reasons:
1. The person I dealt with can't be found anymore (Kenshi)
2. They refuse to discuss my refund which was sent in full to them by Delta Airlines.
Terrible customer service now provided by ALBA representing ASAP tickets. She will not even give me a time frame for my refund which was sent to them over a month ago. Very bad customer service with no compassion for the customer during this difficult time.
Dear Jack, we are sorry to hear about your experience. One of our representatives will contact you regarding the issue. Be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds.
Yomi is a great trip planner. He helped me find a great deal. I would highly recommend him for all your travel needs.
The agent who served and followed (Wilson) up is the right person at the right place. My intention was just to look for a ticket and may be get it another day, but I suddenly got a call from him and he was able to walk me through the various steps up to the point of paying for the ticket. This was hardly my intention of the day but services made to get the ticket sooner than expected.
Nice doing business with you guys we appreciate your business I'm sure that I will continue to work with you guys.
We ran into trouble with another airline that canceled our flight without notifying us. I had dealt with
ASAPTickets before and there people were very helpful so we went to then.
Omar our sales agent did a great job getting all of our tickets (7) booked through another air line. Great Job Omar.
I purchased tickets to Bari Italy back in November 2019 to travel July 2020. The pandemic hit and and my flight was cancelled. ASAP tickets purchased tickets through Delta. I contacted them and they gave me a letter in writing that they refunded ASAP tickets. I have yet to settle my dispute. I want a refund not a $4,900 credit. I also purchased the insurance for my tickets. They are so rude and this company is going out of business. Do not buy Tickets because if the flight gets cancelled you will not get your money back. You will get the run around and plenty of lies.,... This has been a total night mare for me...
Dear Stephanie, as per our records, your request is still in progress. Please be aware that processing time may be slower than usual due to the overwhelming number of cancellations and refunds. We kindly ask for your patience and understanding.
Thank you for your efficient, friendly and professional assistance Samuel. It was a pleasure to experience you!
We purchased 7 tickets roundtrip to Berlin in February 2020 for August 2020 but due to the EU not allowing US citizens to enter as a result of the COVID this trip is null and void. We called over a week ago to start the cancellation & refund process and were informed they needed a week. We called back and nothing was done and no progress. Yesterday spent all-day speaking to multiple different unhelpful and at times rude agents because supervisors DO NOT exist. The online Refund and Cancellation forms have been filled out yet again. I called the airlines which confirm they are issuing full refunds so they are not the roadblock for the refunds. I have researched reviews from many Victims on many different media platforms which all receive the same blanket reply from ASAPtickets customer service from a "CANDICE" claiming they are overwhelmed with refund requests. None of these issues have been resolved yet. I have consulted with my attorney which encouraged reaching out to the Attorney General for Delaware and California to file a complaint as well as US dept of transportation. The BBB complaints have not been fully resolved either which leads me to believe that the only step left for everyone in the same situation as myself is a class action lawsuit. If I could give negative ratings I would!
I just wanted to update my review as I did end up getting refunded full monies for travel and ins. I did have to email/file a complaint with the department of transportation, the better business bureau, and the attorney generals for the state of California and Delaware. If you don't see any resolution from taking those steps and doing your due diligence please let me know as I was about to begin to file a class action lawsuit and can get you my attorneys info. Good Luck.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brenda, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at [email protected]. Thank you in advance!