Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ASAP Tickets

ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
See all photos
How would you rate ASAP Tickets?
grey stargrey stargrey stargrey stargrey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow DIANA L.
Unfollow DIANA L.
Share Review
Report Review

Excellent service
October 21, 2021

I had a great service by Hiya. Thankful for her support to the three of us

Date of experience: October 21, 2021
North Carolina
1 review
0 helpful votes
Follow CHIQUITA D.
Unfollow CHIQUITA D.
Share Review
Report Review

Best choice +
October 21, 2021

This is my first flight ever and everything was done so professionally. Made it easy and safe for me too book also thanks for answering my questions and working with me. Recommend ASAP too anybody

Date of experience: October 21, 2021
New York
1 review
0 helpful votes
Follow SHOBANA Z.
Unfollow SHOBANA Z.
Share Review
Report Review

Excellent experience
October 21, 2021

Great experience with Jamie A very patient and understanding agent. Would definitely consider booking through ASAP the next time I travel

Date of experience: October 21, 2021
Washington
1 review
0 helpful votes
Follow ADEKUNLE V.
Unfollow ADEKUNLE V.
Share Review
Report Review

Customer service
October 21, 2021

The Agent was patient and extremely helpful, professional and knowledgeable. Much appreciated

Date of experience: October 21, 2021
New York
1 review
0 helpful votes
Follow Chima F.
Unfollow Chima F.
Share Review
Report Review

Flight ticket
October 21, 2021

The sales person was experienced and quite friendly. The "verification" which I have never experienced before was simply frustrating. Fortunately, this was later taken care of.

Date of experience: October 21, 2021
Maryland
2 reviews
0 helpful votes
Follow Anthonette G.
Unfollow Anthonette G.
Share Review
Report Review

Excellent service
October 21, 2021

Brightman was very good and patient. He took time to attend to me and got me the best fare

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
Follow Rupi T.
Unfollow Rupi T.
Share Review
Report Review

Very helpful and I got my ticket cheap thanks Jefferson

Date of experience: October 20, 2021
Colorado
1 review
0 helpful votes
Follow FREDA E.
Unfollow FREDA E.
Share Review
Report Review

Very satisfied
October 21, 2021

Lannister, our agent was so helpful. He was patient and understanding. He did a good job.
What I don't like is that ASAP advertises low fares but when u call they tell you something totally different.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
Follow Brenda G.
Unfollow Brenda G.
Share Review
Report Review

Excellent communication from agent
October 21, 2021

Kanishk was awesome to talk to and helped me work my way through your application trip.
Many thanks for his help.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

Excellent Service
October 20, 2021

Having travelled for the 40 years + or so and have been dealing with a lot of agents over that period, I can say Andrew P has been one of the top advisors I have dealt with over the time. Very accommodating and punctual and went beyond to clarify every thing. Thank you again for the pleasant experience booking my upcoming trips.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
Follow Yaisel T.
Unfollow Yaisel T.
Share Review
Report Review

Zulia is the best
October 20, 2021

Zulia was like a member of a family she really work hard to get my ticket best price thanks a lot for being so patient and helpfull

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Very good
October 20, 2021

Very good service. The agent was patient and thoughtful.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
Follow SAJJAD C.
Unfollow SAJJAD C.
Share Review
Report Review

Very helpful and satisfying.
October 20, 2021

Very good and satisfying. Very
Help full. Hopefully will be getting better service in future.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
Follow Renee Z.
Unfollow Renee Z.
Share Review
Report Review

Excellent
October 20, 2021

Representative was extremely caring and tried to meet my requested dates of travel!

Date of experience: October 20, 2021
Georgia
1 review
0 helpful votes
Follow RAYMOND N.
Unfollow RAYMOND N.
Share Review
Report Review

Need a ticket
October 20, 2021

Bowie worked hard to find a ticket that fit my plans and at a great pruce

Date of experience: October 20, 2021
Ohio
1 review
0 helpful votes
Follow Mani K.
Unfollow Mani K.
Share Review
Report Review

Scammers
November 19, 2021

Don't book tickets from them. Buy directly from airline company. All these five star reviews are fake written by their so called customer service employees. Half of their agents don't even speak English language nor they know how to speak to a customer. They are always rude even the supervisor hang up on you. Bunch of a%%%%% located in US UK and worldwide
So long story ahead
We have been booking tickets since 2/3 years now with the same agent and never had an issue before. The company now has some crap policies and bad people working to meet their end needs by fooling and exploiting customers. We were first offered cheap tickets with a good airline company. In few days, one of our ticket was canceled and got an email. Upon calling them, they said rest all tickets have been canceled and no one had an audacity to inform us. So we are like at the starting point again with them holding our money. Cuz basically if airlines cancel ur money, you will receive it within 7 bd/20 bd but these people told us it would take months. After that being stranded with almost 7000$ in all, we told them to rebook which they only did with price hiked options on some average airlines. So just they couldn't assure us a refund which is a customer's right we have to spent almost 400$ extra to book another ticket. These people are running scam industry. By looking at all 1 star comments its clear this company never refunds you your money, instead they never book flights for u, steal your money by advertising its most cheap airline ticket. You spend your days getting hold of them and they treat you as if you are nobody. This is our hard earned money, you can't exploit people like this. Report them.

Date of experience: October 20, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.

Your complaint is assigned a special ID: 122115 we will get back to in the next 5-10 business days

Thank you in advance.

California
2 reviews
2 helpful votes
Follow Nelia K.
Unfollow Nelia K.
Share Review
Report Review

Excellent
October 20, 2021

The guy who helped me is patient waiting for me to fill out the form.

Date of experience: October 19, 2021
Washington
1 review
0 helpful votes
Follow Heidi N.
Unfollow Heidi N.
Share Review
Report Review

Edward is awesome!
October 19, 2021

We have worked with Edward for 3 trips now and he is so friendly and helpful.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
Follow Gave K.
Unfollow Gave K.
Share Review
Report Review

Booking with ASAP
October 19, 2021

The agent KIDLAT of ASAP is the best in every way, he went out of his way to be helpful and is most courteous. Above all Kidlat made sure we got the best deal
I have recommended him to my family and friends.

Date of experience: October 19, 2021
Montana
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Good follow up.
October 19, 2021

There were initial problems, but the agent, Eagle worked with me throughout the process n got it fixed. Thanks for the added effort 2 get it right. Rix

Date of experience: October 19, 2021