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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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New York
1 review
0 helpful votes
Follow HALINA N.
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Great customer service
October 26, 2021

First time using ASAP and I highly recommend it. Meiko was not only very helpful with finding me a trip that works for me but her excellent customer skills made my experience very pleasant and now I am looking forward to use ASAP in the future. Thank you.

Date of experience: October 26, 2021
Illinois
2 reviews
0 helpful votes
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Great customer service
October 26, 2021

Customer service was very good. Very knowledgeable and accommodating

Date of experience: October 26, 2021
Canada
1 review
0 helpful votes
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Sinag was very pleasant to speak with. His interaction was very personalized experience, it didn't sound like "scripted". He was very accommodating with no pretention while interacting with me. While multitasking, he was very interactive while building rapport; it was personalized in a way that he took time getting to know my family interests just like a family do. Getting to know your client can build relationship to bring customer for life into your door. Stranger doesn't like to interact or tell much to stranger, but showing sincere conversation, you can feel it in tone, shows that you value us. He was very clear in explaining the fares differences compared to the first agent who called. He was not very clear in his conversation. He cannot explain well the why's & changes instead he was impatient & mad. But Sinag was the opposite. He took time to listen & his tone of voice was smiling & feel happy to help. He was not just talking nice at that moment coz he was doing his job, but he went beyond & above by taking his time & helped all the way till he made sure, I received the CONFIRMATION in my email by follow-up. Thank you Sinag! Good job. You are now qualified to come work abroad. You speak well on the phone & explained things clearly. Looking forward to get some more deals for our future travels with Sinag. My fiancé & I love travelling.

Date of experience: October 26, 2021
Illinois
1 review
0 helpful votes
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It was one of the most pleasant experiences I've ever had regarding trying to get some travel arrangements together thank you I appreciate all the help

Date of experience: October 25, 2021
Louisiana
1 review
0 helpful votes
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Manila bound!
October 25, 2021

It took a bit of back and forth to get the flight that we wanted, with the minimum travel time. No long layovers is a definite plus.

Date of experience: October 25, 2021
Canada
1 review
0 helpful votes
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Awesome service
October 25, 2021

Valiant is very helpful and always answer my questions with patience. Better than local travel agents. He helped me to find out tickets of my budget. So much thanks to valiant

Date of experience: October 25, 2021
Canada
1 review
0 helpful votes
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Excellent customer service
October 25, 2021

I had a great experience with the ticket agent Dos, he was very helpful, very polite and he exhibited a high degree of professionalism

Date of experience: October 25, 2021
Georgia
1 review
0 helpful votes
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Great service
October 25, 2021

Professional and efficient. Very attentive. Staff were very knowledgeable

Date of experience: October 25, 2021
Missouri
1 review
0 helpful votes
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Changing departure time out consent
November 24, 2021

I received a message to change my time travel which I was trying to avoid. And I do not want to agree to the earlier flight as I may not make it to the international flight. 48 min in between in a huge airport is just not enough time to get to the gate especially if the first plane is late.

Date of experience: October 25, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 122931

Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Canada
1 review
0 helpful votes
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Great experience
October 25, 2021

Called to get a fast ticket/flight... and that's what I got. Fast friendly service at an amazing price.

Will be a repeat customer for sure.

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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5 stars
October 24, 2021

Magnus was excellent helping me arranging my booking from AUS to IXE and back after lots of trouble from previous booking. Thank you Magnus!

Date of experience: October 24, 2021
Florida
1 review
0 helpful votes
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Great service!
October 24, 2021

Tinker was very helpful and friendly. He was able to answer all of my questions. Great service!

Date of experience: October 24, 2021
Pennsylvania
1 review
0 helpful votes
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Airfare from phl to mco round trip
October 24, 2021

This is a great experience to book airfare with this company. I got a great round-trip fare from phl to Columbia SC n now I just booked from phl to mco Orlando Florida n I got a great rate for flying round trip. Thank u Grant for my first trip n thank u Kaz for my 2nd trip. I will definitely be using u guys for the future. Ty

Date of experience: October 24, 2021
Maryland
1 review
0 helpful votes
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ASAP team is not good et all and and I would not recommend to anyone due to false ticketing and false statements. Whatever they have discussed initially was not the same at the time of payments and if you have any issue. They are not sharing enough information to the customer about ticket fare and baggage information. If you call them for any issue, agent who deals with you and provide you their direct number number they provide you never work and new agent will try to trap you. Be very careful with them. I am working on it and will go for lawsuit against this fake company.

Date of experience: October 24, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 122933

Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Massachusetts
1 review
0 helpful votes
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Bad purchase
November 23, 2021

I purchased airline tickets with this company and the price that was told to me was completely different from the. Price on the tickets it was all kind of unnecessary fees a lot of misleading information its like they try to squeeze every penny out of you terrible business I am done with ASAP never again

Date of experience: October 23, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.

Your complaint is assigned a special ID: 122935

Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Pennsylvania
1 review
0 helpful votes
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Great
October 23, 2021

Great job very nice to work with appreciate it sincerely Ralph Burns keep up the good work ya do thks again

Date of experience: October 23, 2021
Canada
1 review
0 helpful votes
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Awesome
October 23, 2021

Amazing service. Am so happy with the service and customer care.

Date of experience: October 22, 2021
Canada
1 review
0 helpful votes
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Excellent service
October 23, 2021

Ms Xenia is my agent she is nice and very helpful knowledgeable

Date of experience: October 22, 2021
New York
1 review
0 helpful votes
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Walter was very good helpful I recommend to anyone
Had a good experience.

Date of experience: October 22, 2021
Minnesota
1 review
0 helpful votes
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Customer Service at its Best
October 22, 2021

The ticket agent Lori was at her very best. When I say "very best" it is not an underline statement. From start to finish, she made sure she meet our travel needs and I we are very grateful.

Date of experience: October 22, 2021