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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Virginia
1 review
0 helpful votes
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Good service
January 28, 2022

The attendant was very helpful and pleasant. She found exactly the time and date I was looking for.

Date of experience: January 27, 2022
Illinois
1 review
0 helpful votes
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Great Service and very Friendly
January 27, 2022

The call center attendant to purchase tickets was very helpful and kind, and was very patient. The call center Travel Agent was even from where I was going to!

Date of experience: January 27, 2022
Florida
1 review
0 helpful votes
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Happy with the experience. Jenna walked me though all the different options. I gave her my preferences and options and she looked in to every airport that would work finding the right option for the best price. Jenna Thank You

Date of experience: January 27, 2022
California
2 reviews
0 helpful votes
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Kristeen is the best
January 27, 2022

Very helpful and friendly. I would refer friends and family to her in a heartbeat

Date of experience: January 27, 2022
West Virginia
1 review
0 helpful votes
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Veronica s The Best!
January 27, 2022

COVID upended our travel plans and she went over and above in helping us put together another trip. We couldn't have done it without her!

Date of experience: January 27, 2022
California
1 review
0 helpful votes
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Smooth experience
January 27, 2022

Theodore T was very accommodating and found us a deal that fit itinerary.

Date of experience: January 27, 2022
Oregon
1 review
0 helpful votes
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Osman was fantastic
January 27, 2022

Osman from ASAP called me within minutes of my online request. He was super thorough, friendly, and had great follow through every step of the way. I especially appreciated that he found the best flight and then sent all the details on an email so that we could review. Even though we both know fares can go up minute to minute, there was no pressure to make an instant decision. By the next day, prices had increased a tiny bit, but it was such a good deal in the first place, it was negligible. I also appreciated the step by step help with all of the ticket information entry. I have booked myself online for years, but having an agent to help turned out to take all the stress out of it! That is worth alot. And, of course, the prices were way better than I was finding on my own. At the end of the process, Osman helped me with seat selection. There were alot of. Options, which was a relief. We were not relegated to the back of the plane! Very happy with the entire experience. I am entering Osman into my contacts on my phone, as he is available to help throughout the entire trip. In these times, that is also very reassuring.

Date of experience: January 27, 2022
Illinois
2 reviews
0 helpful votes
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I Did not receive any call from the agent sense I bout the ticket and I was wondering but I am feeling ok because you answered m concerns. Thanks

Date of experience: January 27, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 138731
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Washington
1 review
0 helpful votes
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Excellent
January 27, 2022

Helpful and kind and very nice person to talk to clients

Date of experience: January 27, 2022
New York
1 review
0 helpful votes
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Cameroon
January 27, 2022

The agent recommended Turkish airlines. He was right. I enjoyed the flight.

Date of experience: January 27, 2022
North Carolina
1 review
0 helpful votes
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Excellent Experience
January 27, 2022

Was very patient and nice. Took his time to get be the best deal.

Date of experience: January 26, 2022
Oregon
1 review
0 helpful votes
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Famoso was very patient and understanding as he waited whilst I went through each step. Excellent service! THANK YOU!

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Booking from USA to Africa
January 26, 2022

I booked 8 tickets with ASAP and Patel was my Agent he went above and beyond to get me a good deal and book the tickets as they were complicated there were some that were leaving on a separate date and we all wanted to come back together, it took him to days of searching and constant corresponding to come up with a good deal that everyone accepted. I will definitely use them again. Thank you ASAP tickets.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Excellent guidance
January 26, 2022

Was nice. Albert did well to convince me purchase the tickets

Date of experience: January 26, 2022
California
1 review
0 helpful votes
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Excellent
January 25, 2022

Alexander is great, very helpful and hardworking! He's pleasant and very professional to deal with.

Date of experience: January 25, 2022
Iowa
2 reviews
1 helpful vote
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Travel To Dubai
January 25, 2022

The airline tickets this company got for my niece's travel to Dubai was a direct flight. Couldn't be more happier for my niece is joining me and my family to our vacation to Dubai.

Special thanks to Mr. Cervantes who helped this accommodation possible without any hardship.

Date of experience: January 25, 2022
Maryland
1 review
0 helpful votes
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Great Job
January 24, 2022

This was an amazing experience, fast quick booking. Saved my day!

Date of experience: January 24, 2022
California
1 review
0 helpful votes
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I purchased airline ticket with good faith, purchased there peace of mind insurance. The agent knew fully about the date changes due to passport renewal delays when I purchased the ticket. Not only she did not change the dates as promised, dissapeared and never returned my calls, emails on time. Three days after date of travel change I was called and demanded to pay extra 250 for the change, when I questioned it she got mad and hung up the phone on me. 6 phone calls later I found out they will NOT honor my ticket, insurance is not covering the issue, because she did not cancel on time when she was aware when I purchased ticket it looks that I cancelled last, no refund, no calls back from her or manager, 6 days later I still have no solid answers. DONT TRUST THEM

Date of experience: January 24, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 138111
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

California
1 review
0 helpful votes
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Excellent!
January 24, 2022

Blue was exceptionally helpful and helped booked out tickets very efficiently.

Date of experience: January 23, 2022
Louisiana
1 review
0 helpful votes
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Excellent
January 23, 2022

Very patient and informative very helpful and respectful. Thankyou.

Date of experience: January 23, 2022