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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Maryland
1 review
0 helpful votes
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Excellent
January 23, 2022

The travel agent was very helpful to me, he helped me with the quotes, and with the booking

Date of experience: January 22, 2022
Arizona
1 review
0 helpful votes
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Easy booking
January 22, 2022

Really good customer service.
The travel agent was speaking slowly and clearly using only necessary sentences.

Date of experience: January 22, 2022
District of Columbia
1 review
0 helpful votes
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I needed to synchronize my trip with my son who lives in a different state. Since his date availability was very narrow due to his work, it was not easy to do so online by myself. ASAP agent, Samson, helped me to synchronize our trip beautifully. He was very accommodating and easy to work with. He always called me back whenever I left a message on his phone when he was not available right away. I would call this a great customer service. I would recommend ASAP company to anybody who needs to travel with a discount ticket.

Date of experience: January 22, 2022
Canada
1 review
0 helpful votes
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Excellent service
January 22, 2022

It was great experience to have you guys it helps me a lot and hassle free for getting my trip.

Date of experience: January 21, 2022
Washington
1 review
0 helpful votes
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Thanks
January 21, 2022

It was great experience with you thank you very much

Date of experience: January 21, 2022
Virginia
0 reviews
0 helpful votes
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Best offer ever!
January 21, 2022

I have received best service from the agent named "Zed", he explained every details clairly to me.
He was warm and welcoming, able to find the best deal and proper timing and the right one for our flight. I enjoyed purchasing the tickets from him, he made it easy and pleasant for us!

Date of experience: January 21, 2022
Florida
1 review
0 helpful votes
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Excelencia y profesionalidad
January 21, 2022

He tenido una experiencia única el servicio es excelente todos son muy profesionales especialmente Paloma y zamba con zamba decidí comprar los boletos porque es alguien especial qué inspira confianza y seguridad Muchas gracias Dios los bendiga

Date of experience: January 21, 2022
New Jersey
1 review
0 helpful votes
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Best Deal Flight
January 21, 2022

I am so thankful for Adafi for helping me find the best flight for me on my date brackets. I appreciate it so much. Thank you Asap tickets.

Date of experience: January 21, 2022
New York
1 review
0 helpful votes
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Excellent
January 21, 2022

Wonderful helping hands they find my choice flight and my dates

Date of experience: January 20, 2022
Italy
1 review
0 helpful votes
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Unable to communicate with peronnel
February 19, 2022

Very difficult to understand the Indian people working for this site. I had to call to get help as my suitcase was not checked to the final destination and had to go back to the airport twice to retrieve it. When I found out about it I called 5 times to ask for help and they either hang up on me or pretended to transfer me to somebody else who could help. I was promised a voucher by the agent to cover insurance and their fee, instead it was charged to my credit card. Now I must change the date of return called and emailed the original agent who promised to be there for me anytime I needed, but not only he doesn't answer the phone but not even emails. Very frustrating

Date of experience: January 20, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 138113
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Canada
1 review
0 helpful votes
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At the end, I was so frustated that I HAD TO CANCEL MY TRIP'. Now, I have no trips and I am short over $800. Their agents have no authorities and they will give you false promises just to get your business. They say the calls are recorded so they are obliged to give you what they say but they still didn't do it. They wasted my countless hours calling and talking to them back and forth but with no results.

Date of experience: January 20, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 137807
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

New Jersey
1 review
0 helpful votes
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Amazing transaction!
January 20, 2022

My agent Idaho went over & beyond to accommodate me, found the best deal & most of all he was very quick in responding all my inquiries and concerns I had!

Date of experience: January 20, 2022
New Jersey
1 review
0 helpful votes
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The best!
January 20, 2022

Patience, explain well, knows what she's doing and explained very clearly that I did not hesitate to purchase the ticket.

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
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Excellent
January 20, 2022

Extremely helpful, accommodating and facilitating my every inquiry and need! If there is ever a question or concern don't hesitate to call.

Date of experience: January 20, 2022
Texas
0 reviews
0 helpful votes
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My ASAP Tickets Experience.
January 20, 2022

Very wonderful and satisfying. Courteous treatment and an understanding Agent that has listening ears.

Date of experience: January 20, 2022
Washington
0 reviews
0 helpful votes
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I worked with Astoria and she has been very patient and have addressed all my issues/concerns with the stops and layovers and was consistently following up and keeping me up to date with the ticket search until I found the best price. Thank you Astoria and team ASAP tickets for your service.

Date of experience: January 20, 2022
Texas
1 review
0 helpful votes
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Good experience!
January 20, 2022

Chip Smith is very accommodating person. He explains everything and gave the schedule what we need. He is very honest and reliable…a very good worker to have in your company. Thumbs up to Chip Smith…

Date of experience: January 19, 2022
Peru
1 review
0 helpful votes
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Muy amable y efectivo
January 19, 2022

Federico, un agente muy eficaz y resolvió mi problema de viaje

Date of experience: January 19, 2022
Cameroon
1 review
0 helpful votes
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Reschedule flight
January 19, 2022

My whole experience with ASAP Tickets was exceptional. The Agent I worked with was very patient and ready to solve my problem. I give Mordecai (5stars). He is ASAP Ticket Agent of the year. Came in sad but left happy. Thank you ASAP ticket. I would recommend you always.

Date of experience: January 18, 2022
Arizona
1 review
0 helpful votes
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Trip to Fr Lauderdale
January 19, 2022

Excellent service. Very patient and helpful. Very professional

Date of experience: January 18, 2022