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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Good job!
February 7, 2022

Fast & efficient. I wish I could a much better deal

Date of experience: February 7, 2022
California
3 reviews
0 helpful votes
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Exceptional Customer Service Agent!
February 7, 2022

Like my first review! My experience with ASAP was great, accurate, and I truly liked having the choice to choose which flight would suit me better. I appreciated the agents patience with me making a decision as to which flight to choose and his courteous attitude which means a lot when your undecided about which flight to choose. I truly appreciated having options with different pricing! I hope to have Agent Sullivan again when planning my next trip!

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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Quick response
February 7, 2022

I just made a mistake in filling out the payment info then I called My agent and made a necessary corrections right away.

Date of experience: February 7, 2022
Philippines
1 review
0 helpful votes
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The agent was very kind
February 7, 2022

Tha agent was very kind and approachable He do his job very well and makes me comfortable to talk about the concern i want to say

Date of experience: February 7, 2022
Canada
1 review
0 helpful votes
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Amazing Agent Pierre
February 7, 2022

The agent name Pierre is very helpful. He assisted me to get the best price for the tickets for me and my kids. Thank you so much Pierre.

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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Philippine flt booking
February 7, 2022

Habagat was pleasant to talk to. She worked with my requirements and gave me different options. I was very pleased.

Date of experience: February 6, 2022
Maryland
1 review
0 helpful votes
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Five star
February 6, 2022

Easy to book with good agent help on step to step guide to finish the transaction

Date of experience: February 5, 2022
Turkiye
1 review
0 helpful votes
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Quick response
February 5, 2022

The agents are available any time and provide best answer for all questions

Date of experience: February 5, 2022
Pennsylvania
1 review
0 helpful votes
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Friendly and human
February 5, 2022

Very friendly and kind agent. Listen very well to what I am looking for. Thank you

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Excellent service
February 4, 2022

Abe was extremely helpful and searched for flights that I could afford and help complete all forms.

Date of experience: February 4, 2022
Connecticut
1 review
0 helpful votes
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Exceptional Service
February 4, 2022

We are highly satisfied with with Yuri. He was very professional and explained every important fact about our traveling and seat assignments. His assistance made planning our trip seamless. Thank you

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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I bought a ticket from midland tx to Havana Cuba for $1,240.67 I could fligh because my covid test was positive
Know I was going to book
My flight directly with american and american is saying that the agency is given me a credit for $513.00 only. Why is that? Do you think because I'm old you can play with me I'm 65 years old and what you are doing is dishonest. You as a company should check on this I thing your agents are making you look real bad. Check on that please and let me know. Thank you. I have lived several messages to the agent who attended me and there is no answer.

Date of experience: February 4, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 140495
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Canada
1 review
0 helpful votes
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Awesome attendant
February 4, 2022

The person serving me really wanted to get me the best price for my flight. She explained why the cost was so much more on my planned date as apposed to alternate dates.
I did find a price a little lower but she was so helpful I purchased it through her.

Date of experience: February 4, 2022
New York
1 review
0 helpful votes
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Ramsey was Great
February 4, 2022

First class concierge. He followed every request I needed. And budget. Absolutely will recommend ASAP. Thank you again Ramsey.

Date of experience: February 4, 2022
India
1 review
4 helpful votes
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Rubbish and pathetic service
March 6, 2022

They make fool to ppl by advertising fake promises and thr is no transperancy in services. They just making money by asking any changes in flight dates. After your booking done they never give better service without any single penny. Better to book tickets with any local travel agent. Never book tickets on this fake site. Be aware they are only scammers who looting the people.

Date of experience: February 4, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 140491
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Ohio
1 review
0 helpful votes
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Excellent help!
February 4, 2022

Helped get through the process and got it done until and through the ticket purchase! Thanks for everything!

Date of experience: February 4, 2022
Colorado
1 review
0 helpful votes
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Five stars
February 4, 2022

Bozeman is the BEST at his job.
He was so patient with a senior lady that has travelled all over the world but not so good with computers,(had a secretary most of my professional life)
He was BEYOND helpful guiding me step by step on the computer, without ever a sign of losing patience!
So Yes I would recommend him without reservation to everybody.
Luba de Lemeny

Date of experience: February 4, 2022
Oregon
2 reviews
0 helpful votes
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Very pleasant experience
February 4, 2022

Chin was very helpful and patient with me and I appreciated it very much. Will recommend my friends and suggest they ask for Chin.

Date of experience: February 4, 2022
Minnesota
1 review
0 helpful votes
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Dusty of ASAP provides great service
February 4, 2022

Dusty was professional, knowledgeable and provided excellent service. He was able to find me great flights from MN to Maui. He stayed in touch via email and phone throughout the one week process with patience and respect.

Date of experience: February 4, 2022
New York
1 review
0 helpful votes
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Mel is the best.
February 4, 2022

Excellent customer service. Mel listened to our needs and preferences and took his time to find absolutely the best deal for us among several options. He emailed me all good options, based on our needs, so we could take our time to review them and pick the best for us. He guided me thru the full process of purchasing tickets, and he on the phone until I received final confirmation and wished us a very good trip.

Date of experience: February 4, 2022