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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
2 reviews
0 helpful votes
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Helpful in times of emergent trip.
February 4, 2022

Isagani our customer service person assisted us in finding reasonable airfare. He patiently work with our requests and gave us options with the airlines and airports available to get the better deal. We felt personalized help upon buying our ticket moat especially he has good emphaty when he found our the reason of our trip is for attending the funeral of my mother.

Date of experience: February 4, 2022
Canada
1 review
0 helpful votes
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Worst service
March 6, 2022

I have purchased ticket with ASAP TICKETS and I have requested to change my flight on Jan 22( flight scheduled for Jan 26).
Till today (Feb 4) I have not heard back from them yet regarding my flight change and I am looking to fly around Feb 12 which I have mentioned to asap tickets.
I have made multiple calls to them and the only thing they say is they are receiving high call volumes and will get back to you.
Like how ridiculous this is?
I am highly disappointed by their service.
NEVER EVER BUY TICKETS THROUGH ASAP TICKETS.
THE customer service representative who was helping me was Ruth.

Date of experience: February 4, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 140489
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Philippines
1 review
0 helpful votes
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Excellent
February 3, 2022

Great. Hoping for my next travel, the same services i could accomodate. Thanks

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
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Perfect customer service
February 3, 2022

The agent was so good. Exemplary. Very comprehensive. She was so kind and patient

Date of experience: February 3, 2022
Montana
1 review
0 helpful votes
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Very helpful!
February 3, 2022

Lana was very patient and did not stop until she found the cheapest air fare

Date of experience: February 3, 2022
California
1 review
0 helpful votes
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Best service excellent agent!
February 3, 2022

Galloway returned my call fr the number i use years then. I always met and get the services that i am expecting dealing my travel tickets. I am confident to refer friends &family at ASAP tickets.

Date of experience: February 3, 2022
Canada
1 review
0 helpful votes
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Rufus is awesome!
February 3, 2022

This is our third time purchasing flight tickets with Rufus and he always help us get the best deal. Thank you Rufus! I will refer you to my friends. Very reliable and quick to respond.

Date of experience: February 3, 2022
Nigeria
1 review
0 helpful votes
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Very horrible
March 5, 2022

I was frustrated trying to change my departure time due the serious health issues of my family member. The employees by name Cornway was a piece of shot. He was not willing to help and he hung up on me. Later I was able to meet Hilfiger, a very nice guy, who finally helped me out of my predicament. Bless his heart.

Date of experience: February 2, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 140487
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Texas
1 review
0 helpful votes
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Excellent services
February 3, 2022

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Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Good service
February 2, 2022

Keegan was very helpful on everything I need. Answered all my questions.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Excellent service
February 2, 2022

Rep told me she'll ask airlines the price I wanted if she can get discount and she did.

Date of experience: February 2, 2022
New York
1 review
0 helpful votes
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Superman Webster
February 2, 2022

Webster,
This is not the first time I use ASAP service. But, the last few trips I taken with the help of Mr Webster. Has been a honor. I always request Mr Webster, he not only a worker /server he is consider family. You need people like him in the company. He is family and awesome person (my brother)
That is why I always ASAP ( Webster "s ASAP)
Thank you….
Robert B Hoskins II (aka Bobby, Webster's older brother)

Date of experience: February 2, 2022
Virginia
2 reviews
0 helpful votes
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Great Customer Service
February 2, 2022

Awesome. Gates is very friendly, patient and what I like about him is he personally follows up. He is an asset to your company.

Date of experience: February 2, 2022
Oklahoma
1 review
0 helpful votes
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Relief
February 2, 2022

I safe myself a lot if frustrating and time going with asap
Shankar was very helpful and Courteous
Thank you Shankar

Date of experience: February 2, 2022
Texas
1 review
0 helpful votes
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Excellent service
February 2, 2022

It was excellent customer service and provided detailed information

Date of experience: February 2, 2022
Louisiana
1 review
0 helpful votes
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Im pleased
February 2, 2022

Very helpful and will call her again when i need it thank you

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Eric Top Notch!
February 1, 2022

Eric was so accommodating pleasant and worked hard to find me the best flight.

Eric made it all so easy that I'll definitely use them again.

Date of experience: February 1, 2022
Illinois
1 review
0 helpful votes
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Excellent
February 1, 2022

He was very patient with me. I called him back quite a few times but he kept the same positive composure. He explained everything to detail and made sure I was satisfied with the service. I would highly recommend Yanis

Date of experience: February 1, 2022
Canada
1 review
0 helpful votes
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TORI THE GREAT
February 1, 2022

Tori is very accommodating, helpful and patient. She keeps on track of the cheapest rate that I could get.

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Superb performance by gerald
February 1, 2022

Gerald was polite, helpful, called back several times, was patient, and overall did an excellent job.

Date of experience: February 1, 2022