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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
Follow Mary Angeli S.
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Its my first time to book with ASAP Ticket.
My travel agent is Pollard and from the beginning he was very responsive and accommodating.
Along the way we came across some challenges but instead of leaving me hanging with no airline booking he continued to help me and found a way to work on my budget. He was resourceful and understanding.
Pollard deserves to be recognized for the way he takes care of his client and going above and beyond is really natural to him. I will book with him again and recommend him to my family and friends.!

Date of experience: February 18, 2022
Canada
1 review
0 helpful votes
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Awesome
February 18, 2022

I appreciate Reynaldos help as I had a more than few change dates becuz of my work!
Thanks again!

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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The best
February 18, 2022

Great customer service Fast booking and they will assist you all the way. Payment was also easy. I love this service and will continue to use ASAP

Date of experience: February 18, 2022
Tennessee
1 review
0 helpful votes
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Excellent follow up and communication
February 18, 2022

Personal b phone calls for assistance is greatly appreciated

Date of experience: February 18, 2022
District of Columbia
1 review
0 helpful votes
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Dia wax great!
February 18, 2022

Dia was very patient and helpful with all of our many questions, She was outstanding, but I didn't realize until the booking was over we were supposed to pay for her services. It would be good if there was information about that up front. Maybe there was, but I didn't see it. So I had to rate her low to avoid paying $100 more dollars. I didn't like that. She was worth it, but the ask was unexpected at the end,

Date of experience: February 17, 2022
Massachusetts
1 review
0 helpful votes
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Great service
February 18, 2022

Agent Anmol was really helpful throughout my booking
Really recommend buying the ticket from asap because you can talk to real person to talk and manage your requirements

Date of experience: February 17, 2022
New York
1 review
0 helpful votes
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Excellent
February 18, 2022

Excellent service very good service nothing to complain about it was excellent

Date of experience: February 17, 2022
Pennsylvania
1 review
0 helpful votes
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Scammer
March 19, 2022

ASAP tickets is the worst agency ever. All nice to buy the tickets BUT NEVER REFUND tickets even during the COVID-19. DON'T EVEN WASTE YOUR TIME & ENERGY TO CONTACT ASAP TICKETS. I NEVER GET MY REFUND OR EXCHANGE. STILL HOLD MY MONEY. BUSINESS BUREAU SHOULD SHUT DOWN ASAP TICKETS FOR SCAM CUSTOMERS.

Date of experience: February 17, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 143085
Please email this ID at [email protected]

With your booking confirmation number, and we will get in touch with you

Michigan
1 review
0 helpful votes
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Travel agent Caprice help us.
February 17, 2022

Took a while to get the ticket that we want but Agent Caprice help us.

Date of experience: February 17, 2022
Nigeria
1 review
0 helpful votes
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Awesome
February 17, 2022

It was a good experience for me and it was helpful

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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Very satisfied with Gerald who helped me very t y professional

Date of experience: February 17, 2022
Canada
1 review
0 helpful votes
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Return flight to the Philippines
February 17, 2022

I received a very great accommodation on all my requests and inquiries at a prompt time.

Date of experience: February 17, 2022
California
2 reviews
0 helpful votes
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Abhay is awesome
February 17, 2022

Abhay made buying my Egypt tickets very easy He was very passionate listening all my needs and expediting my order. His performance is professional. Abhay is excellent at his job.
What a great worker.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
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Very excited to have the problem resolved so quickly.

Date of experience: February 17, 2022
Georgia
2 reviews
0 helpful votes
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Aslan is The Man
February 17, 2022

I had a easy seamless experience booking this trip. Aslan is very attentive to my needs and concerns and addresses any issue quickly and efficiently.

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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Excellent
February 16, 2022

Im satisfied she answer my question. She is very patient. Very polite. Very professional. She knows what she is doing.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Great service!
February 16, 2022

Isidore Z. Is a great customer service representative who tirelessly and joyfully attends to clients and their travel needs.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Accommodating
February 16, 2022

Great service by Britney. She helped us book this flight in ease. Even follow up on e-ticket if we received it on our email. And if we have questions, she's so nice and very accommodating.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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Excellent Service
February 16, 2022

I was looking for the cheapest air fare and I tried to call ASAP. Siege put his time and effort to search for me. I greatly appreciate him for the job well done!

Date of experience: February 16, 2022
Louisiana
1 review
0 helpful votes
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Flight reservation
February 16, 2022

Excellent customer service. Please keep it up.
Be Blessed

Date of experience: February 15, 2022