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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Michigan
1 review
0 helpful votes
Follow FABRIZIO P.
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Above and beyond
March 11, 2022

I had a family emergency, and Oliver went above and beyond what i expected from an online discount service. Cudos to ASAP for having real humans to talk to and not an Automated service.

Date of experience: March 11, 2022
District of Columbia
2 reviews
3 helpful votes
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I made my ticket twice with asap tickets. Both times my tickets were cancelled and both times was i lied ti about the price of the insurance for the flights. I was charged more than i was told and never got my full refund this airline is a waste of time.

Date of experience: March 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 147143
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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First & Last
March 14, 2022

I gave him my specific dates of depart and return but it disnt happen. I should have booked with another Asap agent.

Date of experience: March 11, 2022
Illinois
1 review
0 helpful votes
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EXCELENT SERVICE
March 11, 2022

Dennis was very nice and knowlegable. He explained every single aspect of the transacción.
Would reccomend him and ASAP again.

Date of experience: March 11, 2022
Washington
1 review
0 helpful votes
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Found a good deal that I was hoping for, with less stress!

Date of experience: March 11, 2022
Kentucky
1 review
0 helpful votes
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Agent was excellent
March 11, 2022

Emre was our agent. He was very informative and direct! He was very honest to us in everything! Unlike other agents that I spoke before that pushed us, and just think for themselves. Emre even took his off time to come back to his office to take care of us! I highly recommend Emre to my family and friends! Good job Emre!

Date of experience: March 11, 2022
Bangladesh
1 review
0 helpful votes
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I got my tickets issued very quickly and other travel advises. Very happy with this experience

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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My agent Seppinah was very friendly, helpful and knowledgeable. She was very patient with me and assisted me every step of the way.

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
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I have inquired ASAP about tickets. On the phone, the agent "pressured" me to buy his offers by saying "I'm holding these tickets for you, call your relative to decide now, these are the best you can get" but after researching, i figured that I can purchase tickets somewhere with much reduced prices. ASAP has since continued calling and emailing me despite of responding that I have already bought tickets. I have typed "STOP" to their text messages which helped but the emails have no unsubscribe button. Different agents are emailing me. So a heads up, once you call them, they will call you back nonstop.

Date of experience: March 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 146815
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

New York
1 review
0 helpful votes
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Good services this time.
March 10, 2022

Chreskle was very patient and helpful. D mahirap kausap. And speaking Tagalog is an advantage too. Salamat po.

Date of experience: March 10, 2022
Washington
1 review
0 helpful votes
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Plane tickets to Africa
March 10, 2022

Victor did a very good job in finding reasonable tickets for our family trip to Africa. He was very conscientious and thorough. I highly appreciate his service.

Date of experience: March 10, 2022
Ohio
1 review
0 helpful votes
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Stress reliever
March 10, 2022

Im very dissapointed dun sa 1st agent namin named HOWIE he took us for granted. Iniwan kami sa ere. Buti nlang meron angel na agent na naayos na yun booking namin and her name is LYKA. After ng matagal na paghihintay at after ng super stress na ginwa ni HOWIE. Thank you MS. LYKA. Job well done. Sana ikaw ang ma promote kasi karapt dapt ka

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
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Professional Service
March 10, 2022

Have an excellent customer experience with Rabiya. She was very friendly efficient, and helpful in finding the flight for the dates I needed. She needs to be recognized for her professional work. Thanks for your service, Rabi! Much appreciated.

Date of experience: March 9, 2022
Nevada
1 review
0 helpful votes
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Great Rep
March 10, 2022

Wilis was very helpful and professional. He was also very patient with the back and forth calls (half-day). He also tried his best to get the best price and arrangements for my mother-in-law's needs - aisle seat and wheel chair accommodation. We will be definitely calling Wilis for tickets on our vacation trip to the Philippines.

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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Great customer service
March 9, 2022

Linda the agent who help me book our ticket to the Philippines was very patience and knowledgeable.
I'll used her as my agent again next time I book my flight.

Date of experience: March 9, 2022
India
1 review
0 helpful votes
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Great assistant
March 9, 2022

He was a great help to take the right flight for may need

Date of experience: March 9, 2022
Florida
1 review
0 helpful votes
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Professional
March 9, 2022

Mr. Jelimar was very professional.
I will tell my friend about him.
If they are booking a trip. I will recommend ASAP.

Date of experience: March 8, 2022
New York
1 review
0 helpful votes
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Satisfaction of service
March 9, 2022

Very satisfied with the agent
(Drake) service and follow ups of my brother's flight reservation. I really recommend this agent and would like ITN to recognize his effort toward customers.
Really commendable.

Date of experience: March 8, 2022
Maryland
1 review
0 helpful votes
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Good prices, provided mostly what I wanted, and am happy with my deal.

Date of experience: March 8, 2022
Canada
1 review
0 helpful votes
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Excellent Service
March 8, 2022

Agent Draven we're so helpful and confident as a travel agent. He understood very well what I needed for the flight, so I didn't think twice booking the flight with him.
Thanks for your help.

Date of experience: March 8, 2022