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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Hawaii
1 review
0 helpful votes
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Ticket booking
March 22, 2022

The agent is very accommodating. He will look for the best price and schedule base on your needs.

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Customer Service
March 22, 2022

Very receptive, understood what's going on during transaction. Courteous and verycuatomwe oriented agent.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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India trip
March 22, 2022

I got the best experience from the agent. He provided the service with patience and care.

Date of experience: March 22, 2022
South Africa
1 review
0 helpful votes
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Rebook Flight
April 21, 2022

Hi. I had to cancel my flight departing from Johannesburg to Atlanta on 15. 03. 22 due to Covid-19 positive results. I have been trying everyday since that date to rebook my flight returning back to Atlanta. Your agents are not answering the phone. I have tried calling 4 different phone lines. I have send 2x emails a day for the past 8 DAYS. I need to return home. I am stuck in South Africa with no return ticket. I need to go home. Can you please have an agent contact me to return my flight? ASAP Ticket is the worse company I have ever exchanged with. I think its a fraudulent company!

Date of experience: March 22, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 149495
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Colorado
1 review
0 helpful votes
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My Ticket Agent was superb
March 22, 2022

I was looking online to purchase a tickets and I happened to talked to Miss Keisha on the phone who is base in Cebu Ticket Agent. She is so helpful, She gave me Clear and Direct answers and suggestion to all of my inquiries. I definitely recommend her to everyone I know.

Date of experience: March 21, 2022
Oregon
1 review
0 helpful votes
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It seems like you really are doing false advertising with your 50% of adds! You always got something about them that only a business man might use. For a quick trip to Philippines

Date of experience: March 21, 2022
Minnesota
2 reviews
0 helpful votes
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Excellent service
March 22, 2022

I look for ticket and I check every where even with agency near me and they can't find cheaps like asap did with help of nice people and nice service I'm able to travel

Date of experience: March 21, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent
March 21, 2022

Frisco was fantastic in helping book my tickets and was very patient and kind.

Date of experience: March 21, 2022
Massachusetts
1 review
0 helpful votes
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Experience #1
ASAP and the customer service experience that I have received will be expressed among my colleagues.

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
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Great experience and the price was fair. I will continue to buy tickets from ASAP

Date of experience: March 21, 2022
Canada
1 review
0 helpful votes
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Amazing
March 21, 2022

Thank you to your representative Dawson for making my blessing and my dream come true

Date of experience: March 21, 2022
Georgia
1 review
0 helpful votes
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AsapTickets Assist Was Great!
March 21, 2022

I just snagged me a wonderful deal on a flight ticket worth at least $500 in discount. The AsapTickets rep was the coolest aspect of the process in that, within approximately 4 minutes, this gentleman had sealed the deal for me, with a payment timeframe that conceded me maximum comfort. And then only for AsapTickets to call to remind me I was about to lose the deal in another 15 minutes if I don't wrap it up. I did... with lots of appreciation. Thanks again, guys!

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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Mutya render me an exceptional and superior customer service in purchasing my ticket to Davao. Awesome travel Agent. I will highly recommend Mutya to my FRIENDS in purchasing their tickets. Mutya is an Asset to your Company and a plus to the TEAM. Great job and keep the good work...

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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Excellent
March 21, 2022

It started out kind of slow but he got good at the end so it was great

Date of experience: March 21, 2022
Arizona
1 review
0 helpful votes
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Albin is awesome!
March 21, 2022

Albin has been so kind and patient with me with regards to make airline reservations to my needs. When a flight needed to be changed he Immediately accommodated to the situation. He has always been very respectful, and has a very happy and pleasant attitude. It is a pleasure to know that I can trust him I know he is trying to do the best and making reservations. ASAP should be grateful to have such a loyal employee!

Date of experience: March 20, 2022
New York
2 reviews
0 helpful votes
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Patience
March 20, 2022

He was very patient
He knows exactly how to deal with customers as you could see he knows his job very well.

Date of experience: March 20, 2022
Ohio
1 review
0 helpful votes
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Very bad experience
April 19, 2022

Bad agent, bad customer service, very bad experience

Date of experience: March 20, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 149011
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Philippines
1 review
0 helpful votes
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Ticket exchange
March 20, 2022

Needed to escalate to supervisor. At first $900.00 to change my ticket. Finally ended up at $400.00. Something about 6 months from my departure date added $600.00 to my exchange. If I use you again I will make sure no changes are needed.

Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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Gilmore
March 20, 2022

Good guy. He tries hard. I hope he gets my isle seat.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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Superb customer care
March 19, 2022

My Agent Ilac helped me very well on looking for my the dates I want to have and also especially getting a good price for the ticket.

Date of experience: March 19, 2022